{"id":3528004,"url":"https://alion.io/job/national-grid-servicenow-developer","title":"ServiceNow Developer","company":{"id":1754610,"name":"National Grid","domain":"nationalgrid.com","url":"https://alion.io/company/national-grid","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warwick, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":57000,"max":68000,"currency":"GBP","period":"year","gross":null,"usd_annual":90974},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false},{"name":"Agile","optional":true},{"name":"JavaScript","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-30T14:56:44Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T05:42:16Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About us\nAt National Grid, our commitment to a cleaner, greener energy future is powered by the dedication and ingenuity of our people. Join our team as aServiceNow Developer and be a part of something bigger-where your unique skills and passions can make a real difference. Together, we are superpowered.\nNational Grid is hiring a ServiceNow Developer on a permanent basis. This position is based in Warwick.This role operates under a hybrid working model. Hybrid work expectations are subject to business needs and company policy.\nWhat you'll do\nAs a ServiceNow Developer, you'll play a key role in designing and developing enterprise-grade solutions. You'll collaborate with external development partners and internal stakeholders to deliver high-quality, scalable solutions for a global enterprise environment. Key responsibilities include the following:\nFollow ServiceNow software development best practices & standards - Architecture principles, Integration standards, Release management, Platform upgrade strategy, performance tuning, etc.\nMonitor health, usage, and overall compliance of the application\nCollaborate with ServiceNow Support concerning strategies and technical aspects of platform upgrades\nWork on major version upgrades and installing patches\nUtilize plug-ins for integrations and app development from ServiceNow application store and communities\nDrive the creation of relevant and meaningful re-usable workflows, and other deliverables that enables the overall business thus driving better performance\nValidate all new change requests & demands on the platform\nAbout you\nEducation & Work Experience:\nBachelor's Degree in Computer Science or equivalent \nHands-on development & configuration experience on the ServiceNow Platform\nExperience with end to end implementation of ITSM, ITOM, or HRSD module of ServiceNow\nPreferred Experience within ServiceNow ITSM, ITOM, Virtual Agent, Employee Center\nExcellent knowledge and experience developing in JavaScript\nProven experience in understanding & capturing business requirements as features in an agile manner\nWorking knowledge of Agile / Scrum development process\nProgramming skills with Java Script, Core Java & Web Services, or Jelly Scripting\nCertifications:\nCertified ServiceNow Administrator \nCertified ServiceNow Implementation Specialist (ITSM, ITOM, HRSD) (preferred)\nService Now Developer Certified (preferred)\nWhat you'll get\nCompetitive Salary: circa £57,000 - £68,000 per annum (based on capability and experience)\nAdditional benefits:\n26 days’ annual leave, plus 8 statutory bank holidays, with the option to buy additional holiday days and swap up to 3 bank holidays to better suit your personal needs.\nA competitive contributory pension scheme where we will double match your contribution, up to a maximum company contribution of 12%.\nYou will receive a bonus based on personal and company performance.\nFlexible benefits including a cycle scheme, share incentive plan, and technology schemes.\nAccess to benefits such as a digital GP service for 24/7 GP video consultations and NHS repeat prescriptions, plus a wellbeing app to support your health and fitness.\nAccess to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare.\nMore Information\nThe closing date for this vacancy is 13th November. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.\n#LI-CL1 #LI-HYBRID\nWe value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates - we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.\nPlease note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. 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