{"id":2048895,"url":"https://alion.io/job/nationsbenefits-senior-hr-manager","title":"Senior HR Manager","company":{"id":690260,"name":"NationsBenefits","domain":"nationsbenefits.com","url":"https://alion.io/company/nationsbenefits","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"A","score":87,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-10-19T05:45:15Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":172000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2418},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T18:42:09Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-19T06:09:53Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.\nThrough our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.\nOur compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.\nWe offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.\nJob Title: Senior HR Manager\nDepartment: Human Resources\nLocation: Plantation, Florida\nReports To: SVP - Human Resources\nEmployment Type: Full-Time\nExperience Required: 7+ years of progressive HR experience\n\nPosition Summary:\nThe HR Manager is responsible for providing comprehensive HR support and business partnerships to employees, managers, and business leaders across the organization.\nReporting directly to the SVP of Human Resources, this role serves as a key HR partner responsible for driving effective HR operations, employee relations, performance management, employee engagement, HR compliance, leave administration, and people-related initiatives.\nThe HR Manager will work closely with business leaders and managers to understand workforce needs, provide practical HR guidance, ensure consistent application of policies and processes, and support a positive and high-performing workplace culture.\nThe role will also contribute to the development and implementation of HR processes, workflows, SOPs, and strategic HR initiatives across the organization.\nKey Responsibilities:\nSenior HR Business Partnering:\nServe as a trusted HR advisor and business partner to managers and employees.\nPartner with leaders to understand business priorities, workforce challenges, and people-related needs.\nProvide guidance on HR policies, procedures, employee matters, and organizational practices.\nConduct regular meetings with managers and business leaders to proactively identify and address HR concerns.\nSupport leaders in making effective and consistent people-related decisions.\nPartner with HR leadership on the implementation of organizational HR initiatives\n\nEmployee Relations:\nManage employee relations matters from initial concern through resolution.\nPartner with managers on employee performance, conduct, attendance, workplace concerns, and other employee-related matters.\nConduct or support workplace investigations as required.\nEnsure employee relations matters are appropriately documented and handled consistently.\nEscalate complex or high-risk matters to HR leadership and/or Legal when appropriate.\n\nUnion & Labor Relations:\nServe as the primary HR point of contact for union employees and union-related HR matters within the assigned business population.\nDevelop and maintain effective working relationships with union representatives, shop stewards, and union leadership.\nInterpret and administer applicable Collective Bargaining Agreements (CBAs) in partnership with HR leadership and Legal.\nEnsure HR practices and employee actions are consistent with applicable union agreements, company policies, and employment laws.\nPartner with managers to address employee relations matters involving union employees.\nSupport the administration of:\nGrievances\nDisciplinary actions\nAttendance matters\nPerformance concerns\nEmployee complaints\nInvestigations\nLeave-related matters\nPolicy violations\nParticipate in grievance meetings and other labor-management discussions as required.\nMaintain appropriate documentation of union-related employee matters and actions.\nMonitor and track grievances, disciplinary actions, and other labor relations cases.\nPartner with HR leadership and Legal on escalated or complex labor relations matters.\nSupport the implementation and communication of changes arising from collective bargaining agreements.\nEnsure managers understand and consistently apply union-specific requirements.\nSupport union-related reporting, documentation, and compliance requirements.\nSupport preparation for union meetings, negotiations, and contract discussions as requested by HR leadership.\nIdentify trends and recurring issues within the union population and recommend appropriate HR interventions.\n\nHR Operations:\nOversee day-to-day HR operations and ensure timely and accurate execution of HR processes.\nSupport employee lifecycle processes, including onboarding, transfers, promotions, job changes, leaves, and exits.\nEnsure employee records and HR documentation are maintained accurately.\nReview and respond to HR inquiries from employees and managers.\nIdentify process gaps and recommend improvements to enhance HR service delivery.\nDevelop and maintain HR SOPs, workflows, templates, and process documentation.\n\nLeave & Attendance Management:\nOversee and support employee leave processes, including FMLA, LOA, and other applicable leaves.\nPartner with employees, managers, Benefits, and other stakeholders to ensure timely follow-up on leave cases.\nSupport attendance management and policy interpretation.\nReview attendance trends and identify recurring concerns.\nProvide guidance to managers regarding attendance-related employee matters.\nEnsure leave and attendance practices are aligned with applicable policies and regulations.\n\nPerformance Management\nSupport the organization's performance management process.\nPartner with managers on performance-related matters, including performance improvement plans and corrective action.\nCoach managers on setting expectations, providing feedback, documenting performance concerns, and conducting effective performance conversations.\nSupport performance review cycles and ensure timely completion of required activities.\nIdentify opportunities to strengthen performance management practices across the organization.\n\nEmployee Engagement & Culture\nSupport initiatives that strengthen employee engagement, retention, and workplace culture.\nPartner with HR leadership to implement employee engagement programs and initiatives.\nGather employee feedback and identify opportunities to improve the employee experience.\nSupport recognition, communication, wellness, and employee experience initiatives.\nPromote a positive, inclusive, and collaborative workplace culture.\n\nHR Compliance\nEnsure HR practices are aligned with applicable federal, state, and local employment requirements.\nSupport HR compliance audits and reviews.\nMaintain appropriate employee documentation and records.\nPartner with Legal and HR leadership on employment-related compliance matters.\nStay informed about relevant changes in employment legislation and recommend appropriate HR process updates.\n\nPayroll, HRIS & Timekeeping Partnership\nPartner with HRIS and Payroll teams to resolve employee-related data, payroll, timekeeping, and system issues.\nReview employee timekeeping and PTO-related concerns with managers as required.\nSupport accurate and timely completion of HR transactions.\nEnsure employee information is accurately maintained within HR systems.\nProvide business context and HR guidance for HRIS-related process improvements.\nNote: The HR Manager will be a business user/partner to HRIS and Payroll and will not own HRIS administration or system configuration.\n\nHR Reporting & Insights\nPrepare and review HR reports related to: Headcount, Attrition, Attendance, Leave, Performance, Employee engagement\n\nPreferred Qualifications:\nBachelor’s degree in human resources, Business Administration, or a related field preferred.\n7+ years of progressive Human Resources experience.\nStrong HR Generalist / HR Business Partnering background.\nDemonstrated experience in employee relations and manager coaching.\nExperience with performance management and employee development.\nKnowledge of HR policies, practices, and employment regulations.\nExperience handling confidential and sensitive employee matters.\nExperience with leave administration, including FMLA/LOA, preferred.\nExperience supporting multi-business-unit or fast-paced organizations preferred.\nStrong written and verbal communication skills.\nStrong analytical, organizational, and problem-solving skills.\nAbility to manage multiple priorities and work 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