{"id":2648720,"url":"https://alion.io/job/nationsbenefits-site-reliability-engineer-ii-2","title":"Site Reliability Engineer II","company":{"id":690260,"name":"NationsBenefits","domain":"nationsbenefits.com","url":"https://alion.io/company/nationsbenefits","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"A","score":94,"open_postings":41,"ghost_share":0,"stale_share":0.024,"repost_share":0.024,"time_to_fill_p50_days":66,"computed_at":"2026-10-28T05:59:10Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":29000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"ISO 27001","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"MySQL","optional":false},{"name":"PCI DSS","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Self-Healing","optional":false},{"name":"SQL","optional":false},{"name":"Agile","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true},{"name":"Helm","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-15T18:16:59Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-28T06:27:19Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"NationsBenefits is at the forefront of transforming the insurance industry by developing innovative benefits management solutions. We specialize in modernizing complex back-office systems to build scalable, secure, and high-performing platforms that streamline operations for\nour clients. Our strategic focus is on platform modernization, transitioning legacy systems into modern, cloudnative architectures to enhance scalability, reliability, and performance in core back-office insurance and fintech functions.\nRole Overview\nThe Site Reliability Engineering (SRE) team is instrumental in maintaining the health, performance, and availability of our platforms. As a Site Reliability Engineer, you will play a crucial role in ensuring system reliability by monitoring metrics, managing incidents, and collaborating with Development, DevSecOps, and Engineering teams.\nYou will work with monitoring tools like Datadog, troubleshoot incidents in Kubernetes and cloud environments, and contribute to automation initiatives using C#, Java, or scripting languages. Your focus will be on maintaining high availability, ensuring security and compliance in fintech environments, and driving continuous service improvement.\nKey Responsibilities\nIncident Triage & Resolution\nAct as the first line of defense in identifying, triaging, and resolving production incidents.\nRespond to and troubleshoot alerts from monitoring tools such as Datadog.\nPerform initial root cause analysis and escalate per service level agreements (SLAs).\nCollaborate with senior engineers to resolve escalated issues and provide timely communication to stakeholders.\nMonitoring & Alerting\nProactively monitor system health, performance metrics, and service uptime using Datadog.\nManage and optimize alerting thresholds to detect anomalies while reducing false positives.\nMonitor and troubleshoot workloads in Kubernetes, including pod restarts, log analysis, and deployment rollbacks.\n24/7 Support\nParticipate in a rotational shift schedule (24/7), including weekends and holidays, to ensure continuous production support.\nCollaboration & Communication\nWork closely with development, operations, and engineering teams to diagnose and resolve issues.\nProvide feedback on recurring issues and recommend process or tooling improvements.\nPartner with global teams, demonstrating strong cross-cultural collaboration skills.\nAutomation & Continuous Improvement\nDevelop and maintain automation scripts or small tools using C#, Java, Python, PowerShell, or Bash.\nContribute to CI/CD pipeline monitoring and reliability.\nAssist in building self-healing and automated recovery solutions to minimize manual intervention.\nDocumentation & Compliance\nMaintain comprehensive documentation of incidents, triage steps, and post-mortem analysis.\nEnsure all processes adhere to fintech compliance standards such as PCI DSS or ISO 27001.\nRequired Qualifications\n4-6 years of experience in Site Reliability Engineering, DevOps, or a related role.\nExperience with incident triage, resolution, and escalation processes.\nProficiency with Datadog or similar monitoring/observability tools.\nStrong scripting or programming skills in C#, Java, Python, PowerShell, or Bash.\nExperience with Kubernetes (monitoring, troubleshooting, scaling workloads) and containerized environments like Docker.\nFamiliarity with SQL, MySQL, or NoSQL databases.\nAbility to work effectively in high-pressure, high-transaction fintech environments.\nStrong written and verbal communication skills for both technical and non-technical audiences.\nAbility to work in rotational 24/7 shifts, including weekends and holidays. Desired Skills\nKnowledge of cloud platforms such as Azure, AWS, or GCP.\nFamiliarity with CI/CD pipelines, Helm charts, and deployment automation.\nAwareness of ITIL processes and agile methodologies.\nUnderstanding of regulatory and security compliance requirements in fintech (e.g., PCI DSS, ISO 27001).\nWhy Join Us?\nCompetitive salary and benefits.\nCollaborative, inclusive, and growth-focused work environment.\nOpportunities for career advancement and professional development.\nHands-on experience with cutting-edge fintech, cloud, and Kubernetes technologies.\nIf you are passionate about ensuring the reliability, performance, and security of production systems, and you have experience with Kubernetes, Datadog, and automation, we would love to hear from you.","description_format":"text","description_chars":4397,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-15T20:57:54Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":12,"expected_fill_days":66,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/nationsbenefits-site-reliability-engineer-ii-2","json_url":"https://alion.io/job/nationsbenefits-site-reliability-engineer-ii-2.json","meta":{"generated_at":"2026-10-28T10:17:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13500,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690260},"rest":"https://alion.io/mcp/rest/get_company?id=690260"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnationsbenefits-site-reliability-engineer-ii-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnationsbenefits-site-reliability-engineer-ii-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnationsbenefits-site-reliability-engineer-ii-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nationsbenefits-site-reliability-engineer-ii-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnationsbenefits-site-reliability-engineer-ii-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2648720}},{"tool":"search_jobs","arguments":{"company":"nationsbenefits.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2648720},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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