{"id":4070816,"url":"https://alion.io/job/natterbox-junior-platform-engineer","title":"Junior Platform Engineer","company":{"id":7204,"name":"Natterbox","domain":"natterbox.com","url":"https://alion.io/company/natterbox-ltd","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"Bash","optional":false},{"name":"Confluence","optional":false},{"name":"IAM","optional":false},{"name":"ISO 27001","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"ChatGPT","optional":true},{"name":"CI/CD","optional":true},{"name":"CloudFormation","optional":true},{"name":"Copilot","optional":true},{"name":"Git","optional":true},{"name":"GitHub","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-11-11T13:23:59Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T16:18:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The role\nNatterbox runs a cloud communications platform that our customers depend on every day. As a Junior Platform Engineer, you will join the Platform team to help keep it reliable, secure and well understood. You will work alongside senior engineers, learn how our platform operates, and build automation that reduces manual effort.\nThis is a strong step for someone with early cloud or infrastructure experience who wants to grow into a platform or site reliability career. We expect you to use AI tools in your daily work, for example to troubleshoot faster, write and review scripts, and keep runbooks current.\nWhat you’ll do\nSupport the day-to-day running of our AWS infrastructure under the guidance of senior engineers.\nMonitor system health, investigate alerts and help resolve incidents.\nTake part in our on-call rota, initially as secondary alongside a senior engineer, moving to primary once you are ready.\nOwn the Staging environment, keeping it representative of Production so that we catch issues before customers do.\nWrite scripts and infrastructure as code to automate repetitive operational tasks.\nContribute to infrastructure migration and modernisation work as the platform evolves.\nApply security best practice and help evidence compliance with ISO 27001 and other regulatory frameworks.\nDocument procedures, runbooks and configurations so that knowledge is shared and not held by one person.\nRespond to requests from other teams where they relate to the platform, prioritised through the Platform team’s queue.\nRequirements\nWhat we’re looking for\nEssential\nAt least 6 months of practical platform or infrastructure experience.\nHands-on experience with core AWS services (EC2, S3, RDS, IAM, CloudWatch, VPC), from work, study or personal projects.\nWorking knowledge of Linux, including the command line and basic troubleshooting.\nSome scripting experience (Python or Bash).\nExperience with Jira and Confluence.\nStrong analytical and problem-solving skills, and a methodical approach to diagnosing issues.\nClear communication, especially when writing up incidents and procedures.\nCuriosity and a willingness to learn, including how to use AI tools effectively and responsibly.\nAvailable for on-call rota coverage during evenings into the night and weekends.\nMust be in the UK.\nDesirable\nExposure to infrastructure as code (Terraform or CloudFormation).\nFamiliarity with Git, GitHub and CI/CD pipelines.\nInterest in telecoms or VoIP.\nAWS certification (for example Cloud Practitioner or Solutions Architect Associate).\nExperience supporting internal teams during incidents, platform requests, or escalations.\nBenefits\nCompetitive salary of £32-£35 annually\n25 days holiday increasing to 30 days after 2 years\nPrivate health insurance (after probationary period)\nEnhanced Family Leave\nCycle to work\nAllowance of £50 per month to cover the costs of home-working\nPerkbox: A range of outstanding employee discounts\nAccess to EAP\nA Note on Using AI in Your Application\nAt Natterbox, we love modern technology and actively encourage using generative AI tools like ChatGPT or GitHub Copilot in our daily engineering work to troubleshoot faster and build automation. We certainly don’t mind if you use AI to help refine your CV or check your application.\nHowever, please don’t use AI to present yourself as someone you are not. We are hiring an authentic early-career engineer with real curiosity, honest learning stumbles, and genuine potential and not an artificial, flawless persona.\nPlease ensure that all application answers and technical summaries are written in your own words and reflect your actual hands-on experience. Most importantly, AI tools must not be used to generate answers during live interview stages or technical assessments. We want to get to know you, how you think through problems, and how we can support your growth as a platform engineer.","description_format":"text","description_chars":3879,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Conversational AI","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-11-11T13:23:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-11T17:17:05Z"},"pay":null,"html_url":"https://alion.io/job/natterbox-junior-platform-engineer","json_url":"https://alion.io/job/natterbox-junior-platform-engineer.json","meta":{"generated_at":"2026-11-11T17:17:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32957,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7204},"rest":"https://alion.io/mcp/rest/get_company?id=7204"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnatterbox-junior-platform-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnatterbox-junior-platform-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnatterbox-junior-platform-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/natterbox-junior-platform-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnatterbox-junior-platform-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4070816}},{"tool":"search_jobs","arguments":{"company":"natterbox.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4070816},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}