{"id":1777767,"url":"https://alion.io/job/natural-grocers-sales-floor-manager-3","title":"Sales Floor Manager","company":{"id":2117199,"name":"Natural Grocers","domain":"naturalgrocers.com","url":"https://alion.io/company/naturalgrocers","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lakewood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-03T17:03:19Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-11-02T16:37:04Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Salary Range\nUSD $25.50/Hr. - USD $25.50/Hr.Overview\nJob Overview:\nThe Sales Floor Manager is the third leader in line for overall store performance. This hands-on leadership role is accountable for the on the floor training of Crew, directing daily priorities, and driving consistent results across the Front End, Grocery, Bulk, Dairy/Frozen, Vitamins, Body Care, Produce, and Receiving. The Sales Floor Manager maintains a detailed view of the store as a whole ensuring consistency and accuracy-from accurate receiving and organized backroom flow to timely stocking, full shelves, fresh product, clean departments, accurate pricing, and world-class customer service. This position develops Crew from general-level proficiency through department leadership readiness while building its own capability and desire to advance into Assistant Store Manager and Store Manager roles.\nResponsibilities\nMain Responsibilities:\nLead Storewide Sales-Floor ExecutionRemain visible and engaged on the sales floor, continuously assessing customer traffic, department conditions, workload, staffing, and operational risks.\nEnsure all departments are covered from open through close, including breaks and lunches; the store opens on time with required signage illuminated; phones are answered before opening, after closing, and throughout the day; and training the department managers in their roles when “manager on duty” and to remain on the sales floor for the majority of their shifts.\nConduct priority walks at the start, middle, and end of the shift; identify the highest-impact opportunities and assign clear owners and completion times.\nDirect and follow up on the master schedule, master daily, posted daily schedule, weekly department task lists, opening and closing checklists, temperature checks, maintenance maps, tag audits, and cleaning standards. Ensure daily tasks are assigned before opening, completed work is signed off, and completed task lists are filed in the appropriate department binder each week.\nReallocate Crew as business conditions change so customer service, register coverage, stocking, freshness, safety, and time-sensitive work remain protected.\nVerify work is complete and meets standards; do not rely on task assignment alone. Coach gaps in the moment and escalate recurring performance concerns to the Store Manager or Assistant Store Manager.\n\nOwn Results Across Every Department- Train, ensure, assist and audit Crew on the followingFront End: Fast, accurate, friendly service; proper use of the 8 Steps to a World Class Transaction; enthusiastic customer greetings and gratitude; calling for back up as needed, appropriate register and backup coverage; timely breaks, cart runs, stocked box bins and sellable bags, correct bagging or boxing, and clean, faced register areas. Support register opening, closing, and accounting processes while requiring each cashier to count and safeguard their own drawer, promote Nutrient to Know About, {N}power, and events, and resolve customer concerns and MOD calls promptly.\nGrocery and Bulk: Fast, accurate, friendly service; maintain great stock on hand, set integrity, well-maintained displays, top sellers, drink coolers, endcaps, and Natural Grocers nut butters; assign grinding and grinder-cleaning work as needed. Ensure accurate tags and ordering, timely load completion, daily backstock work, clean and organized storage, date checking and Julian-date rotation, cycle counts, Out-of-Stock follow-up, and accurate shrink and swell processing at least weekly.\nDairy/Frozen: Fast, accurate, friendly service; maintain great stock on hand, set integrity, top sellers; protect the cold chain through cooler and freezer temperature checks recorded three times daily, product rotation, freshness, cleanliness, slack-out execution, timely stocking, markdowns, and organized walk-in and backstock areas with no product left on carts. Keep eggs stocked, label use-first egg cases with expiration dates, and complete eligible egg credits promptly.\nVitamins and Body Care: Fast, accurate, friendly service; maintain great stock on hand, set integrity; close management of top sellers; Crew to use approved department resources, including customer literature files, to locate products and provide customer information; maintain accurate stocking and set integrity; keep aisles clean and shop-ready; complete maintenance and inventory processes; and actively support Nutrient to Know About and promotional priorities.\nProduce: Fast, accurate, friendly service; maintain great stock on hand, top sellers; produce is ready at opening and remains full, fresh, abundant, clean, and safely merchandised; ensure continuous culling, rotation; manage proper receiving practices, quality control, stocking, backstock, crisping. Manage organic standards, verify COOL, price audits, temperatures checks. Ensure properly dated “Use First” product, credits, quality, signage, and closing preparation for the next day.\nReceiving: Deliveries are received accurately, safely, and efficiently; advanced shipping notices and purchase orders are closed after receipt; product is checked for quality and guaranteed dates; and damages, shorts, mispicks, returns, DSD deliveries, recalls, and credits are processed correctly. Ensure five-gallon water bottle returns, receipt, and credits are handled correctly, stocking carts are organized by aisle, and carts are clearly identified as “Received-Ready to Stock” or “Not Received-Do Not Stock.”\n\nManage Flow of Operations- Product from Receiving to the Sales FloorTrain, audit, and verify department managers maintain accurate inventory levels.\nOwn the flow of operations from order and delivery through inventory management, receiving, staging, stocking, backstock, replenishment, and sale to the customer.\nCoordinate with the Receiving Manager and Department Managers to prioritize perishable, frozen, refrigerated, promotional, out-of-stock, and high-velocity product.\nEnsure load is sorted and staged to support safe, efficient stocking and that received product moves to the sales floor the same day as delivered.\nPrevent avoidable bottlenecks by monitoring receiving pace, cart availability, aisle readiness, backroom organization, and Crew assignments throughout load processing.\nVerify shelves are filled before product is returned to backstock and that backstock is organized, dated, accurately tagged, and worked routinely.\nWork backstock before order day to maintain accurate rotation of product; maintain clean, organized walk-ins and backrooms with no backstock carts left behind.\nConfirm all product orders are completed, transmitted, received, and reconciled.\n\nTrain, Coach, and Build the Leadership BenchTrain Crew in all departments using a hands-on, Tell-Show-Do approach, department binders, task lists, LMS content, process documents, and hands-on practice. Audit for understanding, accuracy, and efficiency.\nSet clear expectations, explain the “why,” observe performance, provide timely feedback, recognize strong execution, and conduct retraining or follow-up when standards are not met.\nCross-train general Crew in customer service, cashiering, stocking, backstock, department maintenance, cleaning, safety, inventory management, and store opening and closing responsibilities as appropriate.\nIdentify Crew with the capability and interest to advance and work with store management to create practical development assignments that prepare them for growth.\nCoach Department Managers to lead their areas independently, understand their metrics, use their binders and task lists daily, plan for sales promotions and deliveries, and develop successors.\nDemonstrate personal readiness and a clear desire to advance into Assistant Store Manager and Store Manager roles by learning all store-management processes and consistently delivering storewide results.\nEnsure Crew complete hands-on floor training before related LMS learning, are trained to use and maintain approved equipment such as the Kaivac, floor scrubber, vacuum, and Amigo cart, and receive prompt training on new processes and systems.\n\nDeliver a World-Class Customer ExperienceModel enthusiasm and visible, proactive customer service in every aisle; greet customers, offer assistance, locate products, answer question, and ensure concerns are resolved promptly and respectfully.\nTrain Crew to escort customers to products rather than point, to place special orders accurately, recommend appropriate alternatives when items are unavailable, seek help when they do not know an answer, and ensure Department Managers follow up with customers on every special order.\nMaintain the foundations of an excellent customer experience: strong stock on hand, high-quality and fresh product, a clean and well-merchandised store, accurate pricing, and world class customer service.\nConduct customer-service walks and assessments, provide immediate coaching and recognition, and redirect Crew when customer needs are not being prioritized or when customer service engagement is missed.\nBuild engagement with {N}Power, Nutrient to Know About, promotions, special orders, and product education to strengthen loyalty and sales.\n\nDrive Financial and Operational PerformanceUnderstand and teach how ordering, receiving accuracy, stock on hand, cycle counts, shrink, markdowns, credits, Crew efficiency, merchandising, and service affect sales, COGS, and profitability.\nUse department and store metrics to identify opportunities and set priorities with Department Managers, and communicate accountability needs to store management.\nDrive sales actively through customer engagement and product education, and passively through full shelves, compelling displays, correct tags, strong promotional execution, and fresh, high-quality product.\nMake effective use of labor by placing the right Crew in the right departments at the right time, maintaining productivity without sacrificing customer service, safety, or required standards.\nProtect store assets by following safety, food safety, organic certification, cash-handling, loss prevention, and regulatory requirements and by correcting or escalating risks immediately.\nMaintain safe, customer-ready interior and exterior conditions, including floors, restrooms, breakroom, lighting, signage, trash, water-machine areas, weather-related hazards, and a comfortable store temperature. \n\nServe as the Third Leader for Store PerformancePartner with the Store Manager and Assistant Store Manager to translate store goals into clear daily execution and maintain consistency across all shifts and departments.\nProvide calm, decisive leadership during openings, mids, closings, peak periods, staffing challenges, incidents, and changing business conditions.\nUtilize tools: walkabouts, daily store priority walks, task lists, department inspections, customer service assessments and inspections, and store operations inspections to identify opportunities and priorities. \nCommunicate opportunities and priorities, results, barriers, and follow-up needs through huddles, shift handoffs, one-on-ones, and established reporting tools.\nModel CAREing leadership, the Five Founding Principles, professionalism, integrity, accountability, urgency, flexibility, and respect in every interaction with Crew, customers, vendors, and business partners.\nComplete and verify required administrative work, including accurate posted schedules and dailies, timely order transmission, receiving reconciliation, and supply-booklet review and ordering. Ensure day and closing teams prepare the store for the next shift through completed loads, worked backstock, faced shelves, clean restrooms, clean floors and work areas, put-away returns, and completed assigned tasks.\nFollow up on action items from email communication, updated standard operating procedures, compliance tasks and surveys, and general communication from the Store Support Center.\nRoll up sleeves and work side by side with Crew and Department Managers, rolling up...","description_format":"text","description_chars":17130,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Consumer Goods","Food & Beverages"],"lifecycle":[{"event":"open","at":"2026-10-03T17:03:19Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.292,"p_room":0.35,"age_days":29,"expected_fill_days":8,"reasons":["conf:2","wave","win:tail","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/natural-grocers-sales-floor-manager-3","json_url":"https://alion.io/job/natural-grocers-sales-floor-manager-3.json","meta":{"generated_at":"2026-11-02T19:24:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27179,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2117199},"rest":"https://alion.io/mcp/rest/get_company?id=2117199"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnatural-grocers-sales-floor-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnatural-grocers-sales-floor-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnatural-grocers-sales-floor-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/natural-grocers-sales-floor-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnatural-grocers-sales-floor-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1777767}},{"tool":"search_jobs","arguments":{"company":"naturalgrocers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1777767},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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