{"id":3525668,"url":"https://alion.io/job/natwest-group-site-reliability-engineer-avp-2","title":"Site Reliability Engineer, AVP","company":{"id":184520,"name":"NatWest Group","domain":"natwestgroup.com","url":"https://alion.io/company/natwestgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-01T06:10:25Z"}},"role":"DevOps","role_family":"DevOps","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India","Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":70000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":174},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"GitHub","optional":false},{"name":"Grafana","optional":false},{"name":"JavaScript","optional":false},{"name":"Linux","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Self-Healing","optional":false},{"name":"ServiceNow","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-10-30T13:58:33Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T16:16:20Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Join us as a Site Reliability Engineer\nYou’ll manage the provision of stable, resilient, reliable applications with the end goal of minimising disruption to Customer & Colleague Journeys (CCJ)\nWe’ll look to you to identify and automate manual tasks and implement observability solutions, ensuring a thorough understanding of CCJ across applications\nThis is a great chance to work in a supportive environment with opportunities to advance your personal and career development\nWe're offering this role at associate vice president level\nWhat you'll do\nAs a Site Reliability Engineer, you'll play a key role in maintaining the availability, resilience and operational stability of critical business services and customer journeys.\nWe’ll look to you to lead the operational response to high-priority incidents, driving rapid diagnosis, recovery and stakeholder communication while identifying opportunities to improve reliability, observability and automation across the estate.\nOther responsibilities will include:\nProviding operational support for business-critical applications and customer-facing services, securing high levels of availability and reliability\nMonitoring service health, customer journeys and transaction processing, proactively identifying and addressing issues before they affect customers\nLeading service restoration activities during major incidents and coordinating cross-functional teams to minimise business and customer impact\nSupporting disaster recovery testing, service continuity planning and resilience activities across critical platforms and services\nDriving operational improvements through automation and the reduction of manual intervention\nPartnering with technology and business teams to resolve recurring issues and deliver sustainable, long-term solutions\nThe skills you'll need\nTo succeed in this role, you'll bring significant experience supporting business-critical applications within a 24x7 production environment. You’ll be comfortable acting as an escalation point during major incidents, helping teams respond effectively under pressure while maintaining clear communication and control.\nYou'll combine a strong engineering mindset with a passion for automation, observability and continuous improvement, helping make sure services remain resilient, scalable and performant. Working knowledge of technologies such as Python, JavaScript, Ansible and Terraform would be highly beneficial.\nYou’ll also need:\nA strong understanding of incident, problem and change management practices\nExperience using observability, monitoring and alerting platforms to maintain service health and proactively identify issues, including tools such as Splunk, Grafana, Prometheus, CloudWatch and DX-APM\n A proven track record of driving automation, self-healing capabilities and operational efficiency, supported by strong analytical and troubleshooting skills\nThe ability to manage high-priority customer-impacting incidents and coordinate service restoration activities under pressure\nExperience supporting and operating within modern cloud and application environments, including AWS, Java, Unix/Linux, Oracle, PostgreSQL, GitHub, Autosys, JIRA and ServiceNow\nHours\n45 Job Posting Closing Date:\n05/11/2026","description_format":"text","description_chars":3232,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Commercial & Retail Banks","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-10-30T13:58:33Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/natwest-group-site-reliability-engineer-avp-2","json_url":"https://alion.io/job/natwest-group-site-reliability-engineer-avp-2.json","meta":{"generated_at":"2026-11-01T18:10:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27840,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":184520},"rest":"https://alion.io/mcp/rest/get_company?id=184520"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnatwest-group-site-reliability-engineer-avp-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnatwest-group-site-reliability-engineer-avp-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnatwest-group-site-reliability-engineer-avp-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/natwest-group-site-reliability-engineer-avp-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnatwest-group-site-reliability-engineer-avp-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3525668}},{"tool":"search_jobs","arguments":{"company":"natwestgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3525668},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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