{"id":2186047,"url":"https://alion.io/job/nav-canada-manager-shift-scheduling","title":"Manager, Shift Scheduling","company":{"id":95261,"name":"NAV Canada","domain":"navcanada.ca","url":"https://alion.io/company/navcanada","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Toronto, Canada","Winnipeg, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":94000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":69},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-09T16:28:49Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T18:16:05Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Posting Title\nManager, Shift SchedulingJob Category\nOperational SupportLanguage Requirements\nBilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.Flexible Work Agreement Type\nHybrid / HybridePosting End Date\n2026-10-23Job Grade\nL1 Zone APay Range\nCommensurate with Experience / Selon l’expérienceJob Summary\nReporting to the Manager, Scheduling Operations, the Manager, Shift Scheduling leads a team of Shift Scheduling Specialists responsible for delivering workforce scheduling services across multiple Flight Information Regions (FIRs). This role oversees Tactical Scheduling, ensuring operational staffing plans are maintained, and optimized to support safe and efficient operations while balancing operational requirements, employee well-being, collective agreement obligations, and fatigue management principles. The incumbent plays a key role in driving consistency, quality, and continuous improvement in scheduling practices while providing leadership, coaching, and expertise to a highly specialized team.This is a collaborative and influential role that partners closely with operational leaders, Human Resources, Labour Relations, and other stakeholders to address complex workforce planning challenges and support operational excellence. As a scheduling subject matter expert, the Manager provides strategic advice, leverages data and analysis to identify trends and opportunities, and leads initiatives that improve scheduling processes, systems, and outcomes. This is an exciting opportunity to make a meaningful impact on the planning and deployment of a critical operational workforce within one of Canada's most complex and dynamic operating environments.\nPossible Work Locations: Toronto ACC or Winnipeg ACC.\nJob Description\nWhat NAV CANADA offers you:\nChallenging, team-oriented work environment\nCompetitive compensation and benefits\nDefined benefit pension plan\nOpportunities for growth and development\nFlexible work arrangements\nDiverse and inclusive workforce\nIn this role you will:\nLead, manage, and support the tactical scheduling activities for multiple regions.\nCo-build, develop, train, and lead a national team of Shift Scheduling Specialist.\nManage departmental hiring, onboarding, and training activities; oversee performance management and ensure the team operates independently while upholding national values and expectation.\nOversee schedule maintenance processes, ensuring the quality and accuracy of schedules post publication.\nMonitor and analyze scheduling outcomes, including overtime usage and workforce trends, and recommend cost-effective solutions to address identified issues.\nCollaborate constructively with management and members of the operational units to ensure effective consultation and communication throughout schedule development and implementation, while considering the impact on operational employees.\nAct as a subject matter expert and advisor on all scheduling-related matters on a national basis, including the scheduling system, contractual obligations impacting scheduling, understanding and interpretation of various collective agreements, national and local scheduling processes, scheduling best practices, etc.\nEnsure adherence across all FIRs and scheduling groups to scheduling, fatigue management, leave administration, extra-duty controls, policies, processes, and related procedures.\nLead scheduling-related initiatives and projects through all phases, from planning and development to implementation and evaluation.\nTranslate strategic organizational objectives into comprehensive workforce scheduling plans by collaborating with key business partners.\nLiaise with Human Resources, Labour Relations, and FIR Management to ensure schedules are created using valuable and knowledgeable inputs, and that outputs and results are effectively communicated to those responsible for execution.\nFoster a culture of continuous improvement by identifying opportunities to enhance workforce planning activities and recommending effective solutions to scheduling and workforce challenges.\nWhat you bring:\nEducation:\nA bachelor’s degree or acceptable combination of education, training, and experience.\nExperience:\n3 or more years of experience in business planning, preferably scheduling.\n3 or more years of experience in people leadership.\nKnowledge and Abilities:\nExtensive knowledge of workforce scheduling principles, practices, and processes.\nStrong understanding of operational workforce planning and scheduling within a complex, unionized, or regulated environment.\nExtensive knowledge of collective agreements, applicable legislations, and fatigue management requirements.\nAdvanced expertise in workforce scheduling systems (e.g., ESS, Workday, or similar platforms).\nProficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.\nHow others describe you:\nAn effective communicator who builds credibility and shares information clearly with diverse audiences.\nA strong people leader who coaches, develops, and empowers teams to succeed.\nA collaborative relationship builder who influences and works effectively with stakeholders at all levels.\nA strategic thinker who aligns workforce planning solutions with business priorities.\nAn analytical problem solver who uses data to identify trends and drive informed decisions.\nA proactive leader who champions continuous improvement and leads change effectively.\nAdaptable and resilient, with the ability to manage competing priorities in a fast-paced environment.\nSelf-motivated and accountable, with a proven ability to deliver results independently and on time.\nWorking Conditions:\nThis position is a hybrid position with a minimum 3 days per week on site. \nOccasional travel required.\nBehaviour Statement:\nAll employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties. \nNAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.\nOur Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.\nThe successful candidate must meet the security requirement of the position and be legally able to work in Canada.\nWe thank all applicants for their interest; only those selected for next steps will be contacted.\n-","description_format":"text","description_chars":7251,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Air Traffic Control"],"lifecycle":[{"event":"open","at":"2026-10-09T16:28:49Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":16,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/nav-canada-manager-shift-scheduling","json_url":"https://alion.io/job/nav-canada-manager-shift-scheduling.json","meta":{"generated_at":"2026-10-14T00:12:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":386,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":95261},"rest":"https://alion.io/mcp/rest/get_company?id=95261"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnav-canada-manager-shift-scheduling"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnav-canada-manager-shift-scheduling"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnav-canada-manager-shift-scheduling"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nav-canada-manager-shift-scheduling\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnav-canada-manager-shift-scheduling"}]}