{"id":2936188,"url":"https://alion.io/job/naval-group-cdi-charge-de-support-it-hf","title":"CDI - Chargé de support IT H/F","company":{"id":1816820,"name":"Naval Group","domain":"naval-group.com","url":"https://alion.io/company/naval-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ollioules, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":55000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T00:02:14Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T08:13:03Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Rejoignez Naval Group, un leader mondial de l'industrie navale. En tant que Chargé de support IT, vous serez responsable de conseiller les utilisateurs, de suivre les incidents, de gérer les demandes de service et de contribuer à la conduite du changement. Vous bénéficierez d'une rémunération attractive, d'une excellente protection sociale et d'un environnement de travail agréable.\nMissions\nConseiller les utilisateurs, détecter les utilisateurs en difficulté, recenser et répercuter les améliorations fonctionnelles souhaitées.\nAssurer le suivi des incidents pour votre site : suivi du traitement des tickets, exploitation de la base d'incidents.\nPiloter opérationnellement le partenaire local d'infogérance et contribuer à la conduite du changement.\nProfil recherché\nET VOUS ?\nDe formation bac+5 avec une spécialisation en informatique vous justifiez d’une expérience de 3 ans minimum sur un poste similaire.\nPour mener à bien vos missions, les qualités suivantes sont attendues :\n- Esprit client\n- Autonomie et initiative\n- Connaissances et compréhension des enjeux SI\n- Animation de groupe/de réseau\n- Méthode et rigueur\n- Travail en équipe / Esprit de coopération\nNaval Group est convaincu que la diversité est une richesse pour l’entreprise et un atout pour sa performance. C’est pourquoi nous soutenons l’égalité entre les femmes et les hommes et favorisons l’insertion professionnelle, l’accès et le maintien dans l’emploi des personnes en situation de handicap.\nNOTRE PROCESSUS DE RECRUTEMENT\nAprès réception de votre CV, si votre profil retient notre attention, l'un de nos recruteurs vous contactera pour un entretien téléphonique. À l'issue de ce premier échange, vous pourrez être contacté·e pour passer un entretien (physique ou visioconférence) avec le manager du service concerné et/ou notre HR Business Partner. Enfin, dès que nous aurons fait notre choix final, vous en serez informé·e dans les plus brefs délais. Dans le cadre de ce recrutement, l’accès au site donne lieu à une enquête administrative de sécurité.","description_format":"text","description_chars":2036,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Naval Systems","Defense Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-20T16:07:55Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.586,"p_room":0.45,"age_days":22,"expected_fill_days":12,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/naval-group-cdi-charge-de-support-it-hf","json_url":"https://alion.io/job/naval-group-cdi-charge-de-support-it-hf.json","meta":{"generated_at":"2026-10-21T12:04:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17133,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1816820},"rest":"https://alion.io/mcp/rest/get_company?id=1816820"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnaval-group-cdi-charge-de-support-it-hf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnaval-group-cdi-charge-de-support-it-hf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnaval-group-cdi-charge-de-support-it-hf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/naval-group-cdi-charge-de-support-it-hf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnaval-group-cdi-charge-de-support-it-hf"}]}