{"id":2897595,"url":"https://alion.io/job/navex-implementation-specialist-2","title":"Implementation Specialist","company":{"id":1784226,"name":"Navex","domain":"navex.com","url":"https://alion.io/company/navex-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":8100000,"max":null,"currency":"JPY","period":"year","gross":null,"usd_annual":51662},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-05T18:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T04:47:01Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.\n\nOur high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right. \n\nAre you someone who is organised, detail oriented, and an excellent communicator? Are you interested in starting a career in Project Management? If so, the Implementation Specialist role may be a great fit for you!NAVEX is looking for a new Implementation Specialist who will thrill, delight, and guide our customers through the implementation of our integrated risk and compliance management software and solutions. By leveraging the implementation team’s collective experience and learning our highly effective project management methodology, you will own a book of implementation projects with a focus on successful and on-time project completion. In addition, you will manage project timelines, help customers plan and track project deliverables, configure customer software solutions, and deliver online customer meetings and trainings. You will be joining a fun, close-knit team who are respectful of everyone and committed to your continued growth and success!\n\nYou’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!\n\nWhat you’ll get: \nMeaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.\nHigh-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.\nCandid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.\nGrowth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.\nRewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.\nWhat you’ll do:\nProvide world-class customer service to all NAVEX customers \nSet expectations, establish project timelines, and motivate our customers to deliver within scope and on-time\nCoordinate internal and external resources via verbal and written communication for the flawless execution of customer projects\nManage multiple implementation projects, prioritising project responsibilities, executing project deliverables and tracking projects to successful completion\nMaintain accurate customer and project records \nConfigure customer software using proprietary tools\nProvide project status updates and reliable project completion forecasting to your team manager at regularly scheduled meetings and as requested \nMaintain individual Key Performance targets (customer satisfaction, on-time completion, utilisation, etc.)\nWork on other exciting internal initiatives, as specified by your team manager\nWhat you’ll bring:\n2+ years of experience in a customer service, project management, and/or implementation role\nFluent in business-level Japanese, with the ability to communicate effectively with local Japanese customers, both verbally and in writing\nStrong business-level English communication skills, to collaborate effectively with global teams across the broader organization.\nDeep understanding of Japanese culture, etiquette, and communication styles.\nA high level of attention to detail, excellent follow through, consistently reliable and accountable\nThe ability to work independently as a self-starter and within a team environment\nThe ability to learn and assimilate new information quickly\nFlexibility to adjust to a dynamic work environment and contribute to a growing team\nThe ability to manage multiple projects simultaneously and work within fixed deadlines\nThe ability to foster customer relationships\nWorking knowledge of Microsoft Office\nBachelor’s degree or equivalent qualification recognized by the Japanese Ministry of Education (MEXT)\nCulture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through\nAI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes\nFuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values\nOur side of the deal: \nWe’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.\nThe starting pay rate for this role is 8,100,000 JPY per annum. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.","description_format":"text","description_chars":5055,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Japanese","level":"All levels","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Compliance","RegTech, AML & Compliance"],"lifecycle":[{"event":"open","at":"2026-10-20T05:25:19Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.511,"p_room":0.45,"age_days":15,"expected_fill_days":8,"reasons":["conf:2","velocity","win:tail","comp:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":51662,"is_top_pay":false},"html_url":"https://alion.io/job/navex-implementation-specialist-2","json_url":"https://alion.io/job/navex-implementation-specialist-2.json","meta":{"generated_at":"2026-10-22T05:12:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5963,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1784226},"rest":"https://alion.io/mcp/rest/get_company?id=1784226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnavex-implementation-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnavex-implementation-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnavex-implementation-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/navex-implementation-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnavex-implementation-specialist-2"}]}