{"id":1449179,"url":"https://alion.io/job/navitus-pharmacist-operations-manager","title":"Pharmacist Operations Manager","company":{"id":1890324,"name":"Navitus","domain":"navitus.com","url":"https://alion.io/company/navitus","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madison, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":155200,"max":186200,"currency":"USD","period":"year","gross":null,"usd_annual":186200},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-29T07:22:22Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-28T14:46:46Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Company\nLumiceraAbout Us\nLumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. ._____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ______________________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.Pay Range\nUSD $155,200.00 - USD $186,200.00 /Yr.STAR Bonus % (At Risk Maximum)\n15.00 - Sr Manager, NAE, Sr CAE IIWork Schedule Description (e.g. M-F 8am to 5pm)\nM-F 8am - 4:30pmOverview\nLooking to try a weekday only role that is not in person with patients? Our pharmacist operations manager works at our state-of-the-art new pharmacy distribution center.\nLumicera is offering a 10k relocation bonus to candidates outside of a 50-mile radius of our pharmacy location.\nTake a video tour! Lumicera 360 Degree Virtual Tour\nDue to growth, we are adding a Pharmacy Manager (PIC) to our Specialty Pharmacy Clinical Services department.\nThe ideal candidate for this position will have demonstrated experience leading multidisciplinary teams of Pharmacy Technicians, Pharmacists, and other pharmacy professionals in a fast-paced, high-volume environment. The Pharmacist in Charge will be responsible for overseeing daily clinical decision-making, prescription fulfillment operations, and ensuring compliance with all applicable state and federal regulations, as well as requirements established by third-party accrediting organizations.\nThe Pharmacist Operations Manager (PIC) is responsible for the day-to-day leadership, performance, and regulatory compliance of a specialty mail-order pharmacy operation. This role oversees dispensing workflows, patient service, inventory and cold-chain processes, quality assurance, and team performance to ensure safe, timely, and accurate delivery of specialty medications. The PIC partners cross-functionally with clinicians, reimbursement teams, logistics, and vendors to optimize patient outcomes and operational excellence. The PIC serves as the designated pharmacist accountable for compliance with pharmacy laws and applicable federal regulations, and acts as the primary liaison for audits, inspections, and regulatory communications.\nIs this you? Find out more below!\nResponsibilities\nHow do I make an impact on my team?\nLead daily specialty mail pharmacy fulfillment operations, including dispensing, RPh verification, shipping, cold-chain handling, and delivery issue resolution.\nEnsure compliance with all applicable federal/state pharmacy laws, accreditation standards (e.g., URAC/ACHC), HIPAA, and internal policies and SOPs.\nManage staff scheduling, training, coaching, engagement and performance management for pharmacists, technicians, and support staff.\nDrive quality and safety programs: medication error prevention, incident reporting, corrective and preventive actions (CAPA), and continuous process improvement.\nSupport inventory management for specialty drugs, limited distribution products (LDPs), REMS programs (as applicable), controlled substances (if applicable), and hazardous drugs handling.\nMaintain cold-chain integrity (refrigerated/frozen) and develop procedures for packing, shipping, temperature excursions, and returns.\nMonitor operational KPIs (turnaround time, accuracy, abandonment, delivery success, patient satisfaction, cost per script) and implement improvements.\nManage vendor relationships (wholesalers, couriers/carriers, packaging/temperature monitoring providers) and negotiate service levels as needed.\nPrepare for and lead audits/inspections; maintain documentation, training records, and regulatory readiness at all times.\nSupport implementation and optimization of pharmacy systems (PMS), workflow tools, e-prescribing interfaces, and reporting.\nOther duties as assigned\nQualifications\nWhat our team expects from you? \nPharmD or BS degree from an accredited College of Pharmacy required.\nCurrent, unrestricted licensure as a Registered Pharmacist in the state of residence, or the ability to gain reciprocity within 4 months, may be required based on state of residence laws or client contracts. Refer to the Licensure and Credentialing Verification P&P for current detail.\n5+ years as a licensed Pharmacist required.\nLeadership experience preferred\n1+ year of professional experience as a Specialty Pharmacist strongly preferred.\nDemonstrated knowledge of Specialty Pharmacy drugs including REMS and Limited Distribution Products best practices preferred.\nKnowledge of inventory control; state and federal laws and regulations pertaining to the legal operation of a pharmacy required.\n3+ years’ experience managing specialty pharmacy mail operations, cold-chain shipping, or limited distribution networks preferred.\nExperience with accreditation (URAC/ACHC) and regulatory inspections (BOP, DEA if applicable) preferred.\nFamiliarity with REMS programs, hazardous drug handling (USP ), and specialty payer requirements preferred.\nLean/Six Sigma training or equivalent continuous improvement experience preferred.\nMulti-state licensure experience and/or oversight of non-resident pharmacy requirements preferred.\nWhat can you expect from Navitus?\nTop of the industry benefits for Health, Dental, and Vision insurance \n20 days paid time off \n4 weeks paid parental leave \n9 paid holidays \n401K company match of up to 5% - No vesting requirement \nAdoption Assistance Program \nFlexible Spending Account \nEducational Assistance Plan and Professional Membership assistance \nReferral Bonus Program - up to $750! 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