{"id":2658069,"url":"https://alion.io/job/navitus-supervisor-pharmacy-quality","title":"Supervisor, Pharmacy Quality","company":{"id":1890324,"name":"Navitus","domain":"navitus.com","url":"https://alion.io/company/navitus","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"CST","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"inferred","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":54236,"max":64567,"currency":"USD","period":"year","gross":null,"usd_annual":64567},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T23:40:23Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-21T03:56:54Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Company\nLumiceraAbout Us\nLumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. ._____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ______________________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.Pay Range\nUSD $54,236.41 - USD $64,567.05 /Yr.STAR Bonus % (At Risk Maximum)\n10.00 - Pharm, Supvr, AsMgr, SrCSEII, PrgMgr, SrPrgMgr, SrProdMgrWork Schedule Description (e.g. M-F 8am to 5pm)\n M-F 8am to 5pm CSTRemote Work Notification\nATTENTION: Lumicera is only able to offer remote work to residents of Arizona, Alabama, Arkansas, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Louisiana, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, WisconsinOverview\nLumicera Health Services is seeking a Supervisor, Pharmacy Quality to join our team!\nThe Supervisor, Pharmacy Quality, is responsible for managing the effectiveness of the Specialty Pharmacy Quality Management Program. The Supervisor, Pharmacy Quality identifies, assigns, and supervises the work of the quality analysts and will monitor the performance of the Quality team and individual analysts to make improvements where necessary. The Supervisor, Pharmacy Quality will oversee the evaluations performed by the analysts and collaborate to create improvement plans for agents. The Supervisor, Pharmacy Quality will be responsible for creating project plans for improvements and seeing them through to resolution including reports that support the improvement and outcome-based evaluations after improvements occur.\nIs this you? Find out more below!\nResponsibilities\nHow do I make an impact on my team?\nRecommend quality metrics for the specialty pharmacy, including benchmarks, specific action plans to achieve/maintain metrics, and data analysis to support these metrics\nRequest, review, and assess quality monitoring data on a routine basis\nMonitor internal and external customer insights to remain current with the process and to evaluate the performance of quality analysts and pharmacy personnel\nTrack, trend, and analyze escalations and data outliers for root cause and improvement\nResponsible for a robust calibration process that ensures consistency across all parties involved in Quality Management Program\nFacilitate improvements including writing business requirements and testing enhancements\nCreate and present assessments of current state and recommendations to improve, people and processes to leadership by using data to base assessments\nOther duties as assigned\nQualifications\nWhat our team expects from you? \nMinimum associate degree or at least 2 years relevant experience\nSupervisory experience or experience as a quality analyst\nExperience using data to make assessments /derive recommendations to impact change\nExperience developing and executing on improvements\nDemonstrated excellence in a customer service role\nParticipate in, adhere to, and support compliance program objectives\nThe ability to consistently interact cooperatively and respectfully with other employees\nWhat can you expect from Lumicera? \nTop of the industry benefits for Health, Dental, and Vision insurance\n20 days paid time off\n4 weeks paid parental leave\n9 paid holidays\n401K company match of up to 5% - No vesting requirement\nAdoption Assistance Program\nFlexible Spending Account\nEducational Assistance Plan and Professional Membership assistance\nReferral Bonus Program - up to $750!\nLocation : Address\nRemoteLocation : Country\nUS","description_format":"text","description_chars":4525,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Iowa","iso":null,"kind":"city"},{"name":"Florida","iso":null,"kind":"city"},{"name":"Michigan","iso":null,"kind":"city"},{"name":"Illinois","iso":null,"kind":"city"},{"name":"Missouri","iso":null,"kind":"city"},{"name":"Maryland","iso":null,"kind":"city"},{"name":"Arkansas","iso":null,"kind":"city"},{"name":"Alabama","iso":null,"kind":"city"},{"name":"Minnesota","iso":null,"kind":"city"},{"name":"Colorado","iso":null,"kind":"city"},{"name":"Louisiana","iso":null,"kind":"city"},{"name":"Indiana","iso":null,"kind":"city"},{"name":"Georgia","iso":null,"kind":"city"},{"name":"California","iso":null,"kind":"city"},{"name":"Arizona","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmacies","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-15T23:40:23Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.801,"p_room":0.75,"age_days":4,"expected_fill_days":6,"reasons":["conf:2","velocity","win:late","comp:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":64567,"is_top_pay":false},"html_url":"https://alion.io/job/navitus-supervisor-pharmacy-quality","json_url":"https://alion.io/job/navitus-supervisor-pharmacy-quality.json","meta":{"generated_at":"2026-10-21T05:38:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8288,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1890324},"rest":"https://alion.io/mcp/rest/get_company?id=1890324"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnavitus-supervisor-pharmacy-quality"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnavitus-supervisor-pharmacy-quality"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnavitus-supervisor-pharmacy-quality"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/navitus-supervisor-pharmacy-quality\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnavitus-supervisor-pharmacy-quality"}]}