Product Support Manager
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Salary
≈ $11k – $27k per year (Estimated)
Location
Remote (likely India)
Seniority
Middle · 3+ years exp
First seen by Alion on Oct 7, 2026.
Overview
Company
Impact
Profile match
Evidence-based, personalized cancer treatment plans from top cancer experts at Tata Memorial Centre and National Cancer Grid in 24 hours.
Job Description:
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
- Basic-to-strong Python coding skills and comfort reading/debugging existing code.
- Ability to set up a local development and testing environment from documentation.
- Ability to reproduce reported product issues, review logs/errors, and identify likely root causes.
- Familiarity with Git, APIs, databases, and automated testing.
- Comfortable using LLM coding tools such as Codex and Claude Code to understand a codebase, troubleshoot issues, and create or validate fixes.
- Self-driven problem solver who can investigate unfamiliar issues independently and communicate findings clearly.
Skills
Technical Support, Product Support, Python, Debugging, AI Tools, Troubleshooting
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