{"id":2499064,"url":"https://alion.io/job/nayax-noc-team-leader","title":"NOC Team Leader","company":{"id":49185,"name":"Nayax","domain":"nayax.com","url":"https://alion.io/company/nayax","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Herzliya, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-05T12:53:40Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-30T00:36:36Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Description\nJoin Nayax, a leading global fintech innovator (NASDAQ; TASE: NYAX) that is revolutionizing cashless payments, consumer engagement, and business management solutions. With over 1,200 employees across 12 offices worldwide, Nayax offers a diverse and dynamic environment where your work directly impacts the future of global commerce. We foster a culture of innovation, continuous learning, and data-driven decision-making.\nWe are looking for a NOC Team Leader to drive our operational production environment to excellence and lead a high-performing team supporting our organization. This role is central to the end-to-end business continuity, resilience, and reliability of business processes, enabled by our business services, products, technologies, and production-grade hybrid infrastructure.\nThe NOC Manager owns 24/7 proactive detection, rapid restoration, and disciplined change and risk reduction to protect the availability of core production services across Nayax's platforms.\nThe ideal candidate combines strong operational expertise, leadership capabilities, and the ability to guide and grow a team in a complex, fast-paced environment.\nThe role includes people management and technical ownership, with a strong focus on Operational Excellence.\nThis is the operational and strategic owner of Nayax's Network Operations Center and Nayax’s operational production environments and systems.\nThis leader will be responsible for the uptime of the production business services, from onboarding, change management, and daily operations to Detect - Understand - Act proactively to mitigate potential incidents and increase the availability of Nayax’s services.\nThe NOC Team Leader will report directly to the CIO.\nYour key responsibilities will include:\nTeam Leadership & Strategy\n Manage, coach, and perform a performance review of a 10-person NOC team across two geographies (IL/UK)\nOwn hiring, onboarding, and people decisions for the team\nReport directly to the CIO on NOC performance, risk posture, and capability gaps\nOwn and evolve the NOC's strategic framework (mission, pillars, goals, KPIs) and translate it into a working roadmap\nDrive automation and tooling adoption within budget and staffing constraints, identify and quantify operational needs, and translate them into clear requirements for automation and tooling\nIncident, Process & Governance\nOwn end-to-end P0/P1 incident response across 24/7 coverage\nEnforce mandatory incident management protocol groups\nDesign and own NOC operating procedures: monitoring tooling, escalation paths, severity classification, shift handover standards, and on-call structures\n Run monthly production retrospectives and distribute findings to Infrastructure and R&D leadership\nSuccess in this Role Means:\nThe team is engaged, growing, and aligned with organizational objectives\n Improving business services uptime and other operational KPIs\n Leading operational excellence across the company (R&D, customer support and others)\nRequirements\nWhat Makes You a Great Fit:\n4+ years leading a 24/7 operations, NOC, or SOC team, including direct people management\nProven incident/major-incident management experience (P0/P1 ownership, RCA discipline)\nExperience running distributed teams across time zones (IL/UK or similar)\nStrong stakeholder communication skills\nFluent Hebrew and English - both mandatory\nNice-to-Have Skills:\nFintech/payments or other regulated, high-availability environment experience (DORA or equivalent regulatory exposure)\nWhy Join Nayax\nYou'll be responsible for shaping the NOC's strategic framework and tooling roadmap, cross-business and technological units - this isn't a role that inherits a finished playbook.\nLead with impact - drive operational excellence across a global organization and influence the reliability of mission-critical services.\nBuild smarter operations - lead the implementation of advanced monitoring, automation, and operational processes at scale.\nLead a global team - mentor and develop engineers across Israel and international locations while shaping the future of the NOC function.\nLearn More about Nayax\nFounded in 2005, Nayax provides an end-to-end platform for payments, empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world.\nWe support over 80 payment methods in 60+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions.\nWith more than 1,200 employees across 12 global offices, Nayax operates in 120+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments.\nAt Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.","description_format":"text","description_chars":5198,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":4,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Hebrew","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Israel","iso":"IL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-14T05:28:16Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.811,"p_room":0.75,"age_days":23,"expected_fill_days":29,"reasons":["conf:2","velocity","win:late"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/nayax-noc-team-leader","json_url":"https://alion.io/job/nayax-noc-team-leader.json","meta":{"generated_at":"2026-10-30T02:05:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2720,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49185},"rest":"https://alion.io/mcp/rest/get_company?id=49185"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnayax-noc-team-leader"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnayax-noc-team-leader"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnayax-noc-team-leader"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nayax-noc-team-leader\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnayax-noc-team-leader"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2499064}},{"tool":"search_jobs","arguments":{"company":"nayax.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2499064},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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