{"id":3780648,"url":"https://alion.io/job/nba-fan-experience-tech-host","title":"Fan Experience Tech Host","company":{"id":1753075,"name":"NBA","domain":"nba.com","url":"https://alion.io/company/nba-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Inglewood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T00:05:10Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T19:49:29Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are looking for Tech Hosts to join the Fan Experience team at Halo Sports and Entertainment! Tech Hosts are a key part of our event-day operation, helping create a seamless, technology-forward experience for every fan. In this highly visible, fan-facing role, Tech Hosts welcome and assist fans, support mobile ticketing and ticket redemption, operate digital systems, provide Intuit Dome app support, assist with access control, and offer directional guidance throughout the venue. We are looking for effective communicators and adaptable problem-solvers who are comfortable with technology, can manage multiple priorities in a fast-paced environment, and respond thoughtfully to fan needs and concerns.\nOn Monday, November 23, 2026, we will be hosting an in-person hiring event. During this event, you will connect with our hiring managers and participate in one-on-one interviews. Event is by invitation only. Please apply to be considered. We will send email invitations before November 20, 2026. The target start date is Tuesday, December 8th or Wednesday, December 9th (pending NBA cup games).\nThis is a part-time roles based in Inglewood, CA and are not eligible for benefits. Due to the nature of this industry, the candidate must be available to work a flexible schedule including weeknights, weekends, and holidays to cover high profile concerts, NBA games, and special events. Tech Hosts must be available to work at least 70% of scheduled events per month.\nWhat You Will Do\nConsistently contribute to a world-class fan experience at Intuit Dome by welcoming every fan and demonstrating our service culture commitments.\nComplete required onboarding and training and follow team SOPs and digital reference tools to maintain consistent service delivery.\nOperate event-day technology platforms, including ticket scanning, mobile app support, and fan feedback tools, with confidence and accuracy.\nStay informed about updates to the Intuit Dome app and staff technologies to assist fans with new features and troubleshoot common issues.\nProactively create positive first impressions and memorable experiences for fans.\nSupport event-day operations by setting up and managing fan-facing zones, addressing basic equipment issues, and ensuring digital tools and physical materials are ready before gates open.\nDeliver exceptional service by proactively engaging with fans, answering questions, resolving issues within the scope of the role, and escalating concerns when appropriate.\nProvide real-time feedback on fan trends, technology issues, and opportunities to improve event-day operations and the fan journey.\nCommunicate company policies, programs, systems, and venue procedures clearly and accurately.\nFollow established guidelines and procedures, collaborate with teammates and supervisors, and escalate decisions or issues when appropriate.\nCommunicate openly and respectfully with fans, teammates, and leaders, using a helpful and service-oriented approach.\nDevelop and maintain strong knowledge of venue layouts, seating sections, access-control procedures, key venue attractions, emergency procedures, and appropriate points of contact.\nMaintain ticket and wristband integrity through accurate use of ticket-verification technology, access-control systems, and venue knowledge.\nDevelop and maintain knowledge of venue accessibility services, procedures, and guest accommodations, and support fans in accordance with established protocols.\nPerform job duties safely, efficiently, and respectfully, and follow company policy regarding tips, gifts, or gratuities.\nPerform additional duties as assigned.\nYour Background, Skills and Qualifications\nPrevious experience in customer service or hospitality preferred.\nProfessional and composed in appearance, communication, and conduct; comfortable interacting professionally with all fans, including VIPs and high-profile individuals.\nWelcoming, positive, and energetic attitude.\nAbility to manage multiple priorities in a fast-paced environment.\nAbility to follow standard operating procedures (SOPs) and adapt quickly to real-time updates or changes in event flow.\nRequires prolonged periods of standing, walking, and maneuvering up/down stairs in an indoor/outdoor environment.\nHighly comfortable using technology and able to learn new digital tools and platforms quickly.\nComfortable using digital reference tools and participating in scenario-based training to prepare for a variety of fan interactions.\nTeam-oriented with a proactive approach to problem-solving and a commitment to delivering memorable fan experiences.\nAbility to troubleshoot common fan-facing technology issues, including mobile ticketing, app navigation, and related digital tools, and to escalate more complex issues when needed.\nStrong verbal and written communication skills, with the ability to communicate clearly, professionally, and effectively with fans, colleagues, and supervisors regarding operational issues and other work-related matters.\nTakes initiative, uses sound judgment, and brings a hands-on approach to supporting event-day operations.\nAbility to work the flexible event schedule described above, including weeknights, weekends, and holidays.\nMust be 18 years of age and have a high school diploma or equivalent.\nEssential Functions of the Job (Physical Requirements & Working Conditions)\nAbility to lift, carry, push, or pull equipment or materials weighing up to 20 pounds.\nAbility to stand, sit, walk, or remain in a stationary position for extended periods during scheduled shifts, with or without reasonable accommodation.\nAbility to bend, stoop, kneel, crouch, and reach overhead and horizontally as needed to perform job duties.\nAbility to ascend and descend stairs and work safely at various heights, including top of stairways, when required.\nAbility to work in confined or enclosed spaces, including elevators, when required.\nAbility to move throughout the venue quickly and safely during events.\nAbility to communicate effectively with fans, coworkers, and supervisors in person and through radio or other communication devices.\nAbility to work in both indoor and outdoor environments. Outdoor work may include exposure to varying weather conditions, including heat, cold, rain, wind, humidity, and direct sunlight.\nAbility to work in environments with elevated noise levels, crowds, and vibration typical of live sporting events and entertainment venues.\nAbility to work in crowded environments with frequent interaction with fans and team members.\nAbility to work a flexible schedule, including evenings, weekends, holidays, and extended shifts based on business needs.\nMinimum Qualifications\nMust be at least 18 years of age.\nHigh school diploma or equivalent required.\nPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. \nOur Approach to Technology & Innovation\nAt Halo Sports and Entertainment, curiosity and innovation go hand in hand. We seek forward-thinking individuals who embrace emerging technologies and actively leverage AI tools to work smarter, unlock creativity, and elevate the fan and business experience.\n\nAbout Halo Sports & Entertainment:\nHalo Sports & Entertainment brings together some of Southern California's most iconic sports and entertainment brands. Our portfolio includes the LA Clippers, Intuit Dome, Kia Forum, and the San Diego Clippers, giving our teams the opportunity to shape experiences across professional sports, live music, and entertainment. Whether producing unforgettable events, building innovative technology, or supporting the operations behind it all, our employees work together to deliver exceptional experiences while growing their careers in one of the most dynamic organizations in sports and entertainment.\n\nAbout Intuit Dome:\nAt Intuit Dome, we're setting a new standard for live sports and entertainment. Home to the LA Clippers, Intuit Dome was designed from the ground up to redefine the fan experience through technology, innovation, and thoughtful design. Every event is an opportunity to create an unforgettable experience for every fan, artist, athlete, and guest who walks through our doors.\nHost of the 2026 NBA All-Star game and set to Olympic Basketball in 2028, Intuit Dome is over 1 million square feet and features our team training center, business operations offices, five full-sized basketball courts, an 80,000 square foot outdoor plaza and a double-sided Halo Board composed of more than an acre of LED.\nLocated in Inglewood, Calif., Intuit Dome is built different -- it redefines fans’ expectations for live experiences and changes the music landscape in Los Angeles.\n\nAbout Kia Forum:\nLocated in Inglewood, California, the Kia Forum is the only arena-sized venue in the country dedicated to music and entertainment, delivering a superior experience for artists and fans alike. The iconic venue hosts a diverse range of premier events, featuring the biggest names in music and entertainment, award shows, combat sports, and more. Designed with entertainers and performers in mind, Kia Forum Backstage includes star-caliber dressing rooms that provide unparalleled comfort. The Kia Forum received Pollstar's \"Arena of the Decade\" award in 2022 and was named the top West Coast arena in 2025 by Pollstar and Billboard magazines.\nCompensation:\nThe hourly rate is $22/hour, then $24/hour after the probationary period.\nThe role is classified as non-exempt. \nThe LA Clippers and Intuit Dome are a proud equal opportunity employer. It is our desire and intent that all employees enjoy a professional business working environment that is free from discrimination and harassment. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. \nQualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\nTo view our employment privacy policy, please visit https://www.nba.com/clippers/california-employment-privacy-policy\nHalo Sports & Entertainment uses E-Verify to confirm the identity and employment eligibility of all new hires.","description_format":"text","description_chars":10493,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fan Engagement"],"lifecycle":[{"event":"open","at":"2026-11-05T00:48:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":91,"reasons":["conf:3","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/nba-fan-experience-tech-host","json_url":"https://alion.io/job/nba-fan-experience-tech-host.json","meta":{"generated_at":"2026-11-06T20:10:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4153,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1753075},"rest":"https://alion.io/mcp/rest/get_company?id=1753075"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnba-fan-experience-tech-host"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnba-fan-experience-tech-host"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnba-fan-experience-tech-host"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nba-fan-experience-tech-host\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnba-fan-experience-tech-host"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3780648}},{"tool":"search_jobs","arguments":{"company":"nba.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3780648},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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