{"id":3454753,"url":"https://alion.io/job/nbc-ltd-relationship-manager-micro-sme","title":"Relationship Manager Micro SME","company":{"id":4463731,"name":"NBC Ltd.","domain":"nbc.co.tz","url":"https://alion.io/company/nbc-co-tz","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tanzania"],"countries":["TZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-29T12:35:45Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-10T00:23:07Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.\nJob Summary\nResponsible to drive business growth from Micro-Small & Medium Enterprises (Micro-SMEs) Segment in-line with Bank’s Policy, Procedures and Strategy.Job Description\nKey Accountabilities:\nBusiness Growth\nDevelop and maintain business relationship with existing and potential customers and act as Bank’s key contact person to Micro-SME customers\nAssist branches to identify, negotiate business opportunities to grow business portfolio in line with annual business targets\nInitiate and conduct customer engagements such as focus groups, customer forums, workshops aimed at identifying customer needs, building and strengthen relationships with customers, customer retention and customer loyalty creation\nEngagement with various stakeholders to ensure growth of Micro-SME business and that Bank’s interests are properly represented and safeguarded\nManage sales leads through the entire funnel, ensuring consistent pipeline progression from first touch to contract maturity across all branches.\"\nParticipate in developing business operating flows, procedures and processes.\nSupport Manager Micro-SME lending on soliciting and managing guarantee funds to enhance security cover to Micro-SME loan portfolio.\nSupport branches in credit structuring and appraisal of Micro-SME loan applications to ensure facilities are granted according to Bank’s Policy and Procedures\nReview loan portfolio and recommend appropriate interventions to ensure it performs in line with approved performance indicators and target\nSupport branches to solicit deposits from Micro-SME customers to meet Retail liability targets\nBenchmark bank’s products and services to that of competitors in the market and advice improvement whenever needed.\nExplore, initiate and nurture emerging business leads/opportunities for growth of Micro-SME business across branches.\nMonitor and ensure Micro-SME loan portfolio quality is within the acceptable risk levels. \nPerform other duties as may be directed or assigned by his/her supervisor \nProduct Development\nCollaborate with Product team in enhancing and developing new products to suit Micro-SME customers and ensure training and launches are done in accordance with Bank procedures\nMonitoring efficiency and effectiveness of Micro-SME product, review performance and recommend corrective measures accordingly.\nIn collaboration with Product team, review and advise on proper pricing of Micro-SME products to remain competitive in the market.\nDevelop and maintain a product catalogue for Micro-SME business \nRisk Management\nIn collaboration with Credit Unit, participate in review of Credit Policy, Procedure Manual etc to accommodate market, industrial and regulatory changes in Micro-SME lending business\nAddress Risk, Compliance or Audit issues related to Micro-SME business in the Bank\nEnsure compliance with Micro-SME procedures in all business engagements\nAssist branches to monitor performance of Micro-SME portfolio and undertake or recommend appropriate intervention to ensure it performs in line with approved performance indicators and targets\nAssist branches to ensure compliance with loan covenants.\nParticipate in developing business operating flows, procedures and processes\nEducation and Experience:\nEducation required\nHolder of First degree or its equivalent in Finance, Accounting, Agribusiness, Banking, Economics, Planning and/or relevant fields from recognized higher learning institution. Master’s degree or Banking Certification will be an added advantage.\nExperience required\nAt least 3 years of working experience in Banking Industry\nExperience in Micro-SME lending in Financial Institution will be an added advantage.\nSignificant understanding of Micro-Finance Lending business with proven success in developing client relationships and delivery of solutions to the bottom of the Banking Pyramid.\nOther Relevant Requirements\nAbility to work under pressure in complex environment including travelling to upcountry\nSound understanding of Microfinance products and services\nSelf-motivated, innovative with ability to initiate and lead change.\nExcellent knowledge of Banking operations and financial markets in Tanzania\nWell-developed analytical, quantitative and problem-solving skills.\nCredit structuring and analysis skills\nExcellent communication (English and Kiswahili), numerical, analytical and report writing skills\nStrong computer skills; proficient in outlook, word, excel and power point\nManagerial and leadership skills (Analytical, Conceptual and resourcefulness)\nStrong interpersonal and networking skills for both internal and external customers\nAbility to prioritize effectively and execute tasks in a high-pressure environment\nSkills required\nTechnical skills\nAnalytical skills (business & credit)\nFinancial analysis\nCredit Management\nProblem-solving & decision making\nSelling and negotiation\nWritten and verbal (Presentation) communication. \nCustomer relationship Management\nMS Office (Excel, Word, PowerPoint)\nBehavioral skills\nCritical thinking perspective\nGood interpersonal, teamwork/networking with internal and external customers.\nAbility to organize and manage stakeholders’ engagements.\nLeadership qualities (innovative, creative, change champion)\nAbility to prioritize and execute tasks in a high-pressure environment.\nAbility to work with minimum supervision\nQualifications\nBachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Banking Knowledge (Meets all of the requirements), Commercial mindset - Junior (Meets some of the requirements and would need further development), Customer Excellence - Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Relationship building (Meets some of the requirements and would need further development)","description_format":"text","description_chars":6175,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Financial Services","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-10-29T12:35:45Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.847,"p_room":0.9,"age_days":11,"expected_fill_days":26,"reasons":["conf:6","win:mid"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/nbc-ltd-relationship-manager-micro-sme","json_url":"https://alion.io/job/nbc-ltd-relationship-manager-micro-sme.json","meta":{"generated_at":"2026-11-10T08:41:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20178,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4463731},"rest":"https://alion.io/mcp/rest/get_company?id=4463731"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnbc-ltd-relationship-manager-micro-sme"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnbc-ltd-relationship-manager-micro-sme"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnbc-ltd-relationship-manager-micro-sme"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nbc-ltd-relationship-manager-micro-sme\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnbc-ltd-relationship-manager-micro-sme"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3454753}},{"tool":"search_jobs","arguments":{"company":"nbc.co.tz","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3454753},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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