Sr. Director of Product Design

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

The Media Group at NBCU supports a powerhouse collection of consumer-first brands including Peacock, NBC, Bravo, NBC Sports, and NBCU International. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

This role reports to the Vice President of Product Design of Commerce.

Primary focus

The focus of this team is on the experience of the end user who starts out as a prospect and has an interest in purchasing a subscription through a device partner (ie Samsung TV, Roku, Apple TV, Apple mobile, Android mobile etc). The journey continues through possible offers, and then to the purchase journey. The Commerce Product Design Team also cares for the UX of the user who wants to upgrade, downgrade, or wants to cancel their subscription through a device partner.

This role holder will lead, mentor, conceive, define, design, develop, test, and launch vivid and compelling experiences that are contextually relevant, exceedingly useful, and will drive results.

You will partner closely with other designers and design leaders on driving an innovative design vision while ensuring AI (Agentic Commerce) features feel seamless, natural, and cohesive across surfaces and platforms.

Key responsibilities

• Lead a team of product designers to deliver end-to-end UX for high-value, consumer-centric digital products.
• Present creative to all audiences. Formulate and communicate ideas and plans to peers, leadership, and engineering contributors.
• Balance inputs from business, design, research, technology, and external partners. Create a network of cross-functional partners. Build rapport and earn trust.
• Provide creative thought leadership and drive UX design solutions by combining industry best practices with your own expertise and insight about human behaviour.
• Lead design teams in ideation and concept explorations.
• Lead design teams in running their own UX research in the discovery phase.
• Partner with Product Management, Engineering, and other internal partners to define the strategy & experience of consumer facing products.
• Collaborate with product owners and engineers to successfully deliver products to market.
• Lead others. Grow talent. Provide creative direction and mentorship to designers and define patterns and practices for the team and the product.
• Provide updates to leadership and address blockers for the team.
• Have a human centred design approach to how to evolve our output and process.
• Maintain a critical eye, and an obsessive attention to detail.
• An ambassador to a healthy and collaborative culture for our product organization.

This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range:$210,000 - $260,000 (bonus and long-term incentive eligible).

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].