{"id":116454,"url":"https://alion.io/job/nccgroup-technical-account-manager","title":"Technical Account Manager","company":{"id":43360,"name":"NCC Group","domain":"nccgroup.com","url":"https://alion.io/company/nccgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19000,"max_usd":51000,"period":"year","method":"role_country_seniority_unknown","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Sentinel","optional":false},{"name":"SIEM","optional":false},{"name":"Azure","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-08-23T13:41:33Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-16T03:59:43Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Position Title: Technical Account Manager\n\nLocation: Taguig City, Metro Manila - 2 days per week onsite \nRole Purpose\n\nNCC Group’s Cloud XDR Team provide a world class Extended Detection and Response (XDR) services, detecting, responding and mitigating cyber-attacks on our customers networks in our Security Operations Centres using the Microsoft Sentinel ecosystem.\nThe Cloud XDR Team is looking for a Technical Account Manager with a passion for security to join the team to help the customers get the most out of our services to protect their networks.\nThis is an opportunity to join a technically advanced and talented team and help NCC Group build and deliver world class services to our customers.\n\nThis role is ideal for a seasoned SOC Analyst or sales engineer with experience in cyber security looking to broaden their scope of cyber skills with a strong focus on detection and response to cyber incidents.\n\nSummary\n\nAct as the customer advocate within the Cloud XDR Team\nOwn the operational relationships with the customers\nAssist the operational teams in fixing issues that arise during the operation of services\nIdentify and implement, with the assistance of engineers and architects, technical enhancements to the services that drive value for our customers\nAct as the SME to customers to improve the quality of service they are receiving and maintain a roadmap for those customers\nAssist with the onboarding of new customers, building an understanding of customers business risks\nWork with the onboarding consultants to build Threat Models of customers and maintain them during live service\n\nWhat we are looking for in you\n\nWe’re looking for a motivated individual that wants to experience the excitement and challenge of working in a fast-evolving business. We don’t expect the chosen candidate to know everything, but a successful candidate will have an eagerness to learn with a good understanding of the operation of Security Operation Centres and detection/response.\n\nExcellent interpersonal and communication skills\nGood understanding of basic cyber security principles\nExperiencing with working in/around Security Operation Centres\nExperience of using and/or managing SIEM/EDR/SOAR platforms\nAbility to work, and manage time and tasks independently\n\nDesirable:\nDirect experience of Microsoft Sentinel and its ecosystem\nGood understanding of cloud platforms, particularly Azure\nBasic ability to script in languages such as Python, PowerShell, Bash etc\n\nWays of working\n\nFocusing on Clients and Customers.\nWorking as One NCC.\nAlways Learning.\nBeing Inclusive and Respectful.\nDelivering Brilliantly.\n\nOur company\n\nAt NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.\n\nOur colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. \n\nCome join us?\n\nWhat do we offer in return?\n\nWe have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:\n\nTransportation and rice allowances\nNight differential, overtime pay and holiday pay\n13th-month pay and performance-based bonus plan\nDay-1 HMO healthcare coverage for you and dependents\nOutpatient medicine reimbursement\nGroup life insurance, accidental death & disability cover\nEmployee Assistance Program (EAP) with 24/7 confidential counselling\nGenerous vacation and sick leave, available from Day 1\nSpecial Time Off: Take time off for those big moments in life, like getting married/civil ceremony, becoming a grandparent, and welcoming home a new pet.\nCompany share plan & Sharesave scheme allowing discounted share purchase through monthly savings\n\nSo, what’s next?\n\nIf this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to  .","description_format":"text","description_chars":4845,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Generous vacation","Life insurance","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Penetration Testing","Information Security","Managed Security"],"lifecycle":[{"event":"open","at":"2026-08-23T13:41:33Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4 · green card filings: 1","filings_12m":4,"filings_prev_12m":6,"green_card_filings_12m":1,"median_offered_wage_usd":120500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":3}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.235,"p_room":0.35,"age_days":52,"expected_fill_days":14,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/nccgroup-technical-account-manager","json_url":"https://alion.io/job/nccgroup-technical-account-manager.json","meta":{"generated_at":"2026-10-16T05:31:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2916,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":43360},"rest":"https://alion.io/mcp/rest/get_company?id=43360"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnccgroup-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnccgroup-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnccgroup-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nccgroup-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnccgroup-technical-account-manager"}]}