{"id":2593939,"url":"https://alion.io/job/ncircletech-key-account-manager","title":"Key Account Manager","company":{"id":4422089,"name":"Ncircletech","domain":"ncircletech.com","url":"https://alion.io/company/ncircletech","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-15T06:32:22Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-17T16:15:18Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Client Relationship Management\nServeas the primary point of contact for key clients, ensuring long-term\nsatisfaction and retention.\n\nBuildand maintain strong, trust-based relationships with client stakeholders,\nincluding technical and business teams.\n\nUnderstandclients' business goals, technical requirements, and challenges to\nrecommend appropriate solutions.\n\nAccount Growth & Strategy\nIdentifyopportunities for upselling, cross selling, and new solution adoption\nwithin existing accounts.\n\nDevelopand execute strategic account plans to meet revenue and growth targets.\n\nConductperiodic business reviews with clients to ensure continuous value\ndelivery.\n\nProject Coordination & Delivery Oversight\nCollaborateclosely with internal engineering, product, and delivery teams to ensure\nsuccessful project execution.\n\nTranslateclient needs into actionable technical requirements for development teams.\n\nMonitorproject progress, address issues proactively, and ensure timely delivery\nof milestones.\n\nTechnical Understanding\nLeveragesoftware development knowledge to engage in technical discussions with\nclients and internal teams.\n\nProvideinsights on feasibility, timelines, technology stacks, and solution\narchitectures when required.\n\nActas a bridge between technical and non-technical stakeholders.\n\nIssue Resolution & Support\nHandleescalations efficiently and ensure quick resolution of client concerns.\n\nProvideongoing post-delivery support and ensure continuous alignment with client\nexpectations.\n\nRequirements\nTechnical Skills\nBachelor’s/Master’sdegree in Computer Science, IT, Engineering, or related field.\n\nMinimum 5 years of experience in software development or technical accountmanagement roles.\n\nSolidunderstanding of SDLC, modern technologies (e.g., cloud, APIs, web/mobile\napps), and agile methodologies.\n\nAbilityto translate complex technical concepts into understandable business\nlanguage.\n\nSoft Skills\nExcellentcommunication and presentation abilities.\n\nStrongnegotiation, client management, and interpersonal skills.\n\nProvenability to manage multiple accounts and priorities simultaneously.\n\nAnalyticalmindset with strong problem-solving skills.\n\nPreferred Qualifications\nPriorexperience in IT services, SaaS, or product-based environments.\n\nExperiencedealing with enterprise-level clients.\n\nUnderstandingof project management tools and CRM platforms.\n\nBenefits\nOpportunityto work closely with top-tier clients and cutting-edge technology teams.\n\nCollaborative,innovative, and growth-driven environment.\n\nCompetitivecompensation and performance-based incentives.","description_format":"text","description_chars":2579,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T06:32:22Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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