{"id":2481919,"url":"https://alion.io/job/nclusion-product-operations-manager-gaming","title":"Product Operations Manager, Gaming","company":{"id":4422858,"name":"Nclusion","domain":"nclusion.com","url":"https://alion.io/company/nclusion-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"A","score":95,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":150,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Palo Alto, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":167000,"max_usd":306000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2544},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T18:10:09Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-22T15:32:48Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":51},"description":"About Nclusion\nNclusion is on a mission to provide traditional financial services to 1.3 billion people worldwide without access today. Without a secure way to save, invest, or transfer money, individuals are not empowered to accumulate short or long-term wealth. We're changing that by bridging the gap between traditional banking and the communities that need it most.\nAbout the Role\nAs Product Ops Manager - Gaming, you'll lead the in-market rollout and day-to-day operation of Nclusion's gaming products in frontier markets. Today, this represents the foundational thread between our business and customers: where we build the trust, distribution, and agent network that we’ll build financial services on top of. You’ll work directly between Product teams in the US and in-market leadership to actualize the product roadmap - assessing for readiness, gathering feedback, with an eye for stickiness and churn as we launch.\nThis role is crucial, balancing pace and impact - ensuring that we keep pace on evolving into financial services institutions, but ensuring that pace never outruns the customers we’re looking to serve.\nThis role is a single opening, where we are able to hire either at HQ (Palo Alto), or internationally with proximity to our markets, with both requiring travel into HQ/markets as needed.\nOur team in Palo Alto works together onsite four days a week with one day from home.\nWhat You’ll Do\nLead end-to-end rollout of gaming products in each market, from launch readiness through go-live, GTM, and stabilization in the network.\nWork directly with Product on product scoping, ensuring market & regulatory realities against technical readiness, and help shape the roadmap with performance and player feedback.\nTrack competitive positioning across prize structures, draw formats, pricing, and player experience, and use it to impact product evolution.\nSupport Country GMs in sequencing gaming launches against local demand, regulation, and agent network maturity.\nEstablish & track gaming & player-protection KPIs (FTD, CAC, LTV, etc.) - analyze the data and turn it into action when something’s looking off.\nEnsure agent readiness, including onboarding, training, and compliance checks.\nDevelop SOPs and responsible-gaming checklists that are repeatable market to market.\nMonitor gaming, lottery, and sports betting trends and evaluate fit for Nclusion's markets.\nWhat You Bring to the Table\n8+ years of experience in gaming, lottery, sports betting, or gambling product operations, ideally in frontier markets.\nWorking knowledge of gaming/gambling regulation (licensing, age verification, responsible gambling), distinct from financial services compliance.\nTrack record launching or scaling a gaming or lottery product in a high-growth or startup environment.\nHistory of personally unblocking a stalled launch, not just managing one on a plan.\nDemonstrated experience balancing growth against player-protection obligations; not just a growth-only background.\nCross-functional experience with Product, Engineering, Compliance/Legal, Marketing, and local GM teams.\nMultilingual fluency is highly valued - French, Spanish, or regional dialects!\nUS Benefits and Perks\n 401k with a match!\nMedical Insurance\nDental Insurance\nVision Insurance\nCompetitive compensation & equity - We believe in sharing success.\n Flexible PTO - We focus on impact, not tracking vacation days. We encourage a minimum of 14 days.\n In-office lunch, team events & culture\nThis is a single opening, where we are willing to hire in a variety of locations. Compensation is set based on the candidate's primary work location and reflects local market conditions. Pay ranges reflect the anticipated compensation for this role in each listed location and are benchmarked against local market data, cost-of-labor differences, and, where applicable, sector-specific comparables (including development-sector and fintech compensation data in frontier markets). Actual offers may vary within the posted range based on relevant experience, qualifications, and internal pay equity. This range does not include benefits, which may vary by location and are described separately.\nPalo Alto / SF / NYC (Annual, USD) - 130,000 - 200,000\nIn our commitment to fostering a diverse and inclusive workplace, we value the unique perspectives and experiences each individual brings to our team. We encourage all candidates, regardless of background, to apply. Your skills, talents, and potential contributions matter deeply to us, and we believe in creating an environment where everyone has an opportunity to thrive. We recognize that meeting every listed requirement may not always be possible, but we value passion, determination, and a willingness to learn. Your application is an opportunity for us to discover the exceptional qualities you bring.","description_format":"text","description_chars":4821,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false}]},"benefits":["401k plan","Dental insurance","Equity","Health insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T23:05:16Z"}],"visa":[],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.816,"p_room":1,"age_days":51,"expected_fill_days":150,"reasons":["conf:1","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/nclusion-product-operations-manager-gaming","json_url":"https://alion.io/job/nclusion-product-operations-manager-gaming.json","meta":{"generated_at":"2026-10-22T17:11:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18034,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422858},"rest":"https://alion.io/mcp/rest/get_company?id=4422858"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnclusion-product-operations-manager-gaming"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnclusion-product-operations-manager-gaming"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnclusion-product-operations-manager-gaming"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nclusion-product-operations-manager-gaming\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnclusion-product-operations-manager-gaming"}]}