{"id":2029638,"url":"https://alion.io/job/ncr-atleos-master-field-technician","title":"Master Field Technician","company":{"id":5701,"name":"NCR Atleos","domain":"ncratleos.com","url":"https://alion.io/company/ncratleos","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-07T13:55:39Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-19T04:56:40Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Master Field Technician\nRole Description:\nThe Master Field Technician (MFT) is the best of the best in verifying, troubleshooting, isolating, repairing, and testing to ensure a quality long-lasting repair. Reporting to the Master Field Technician Team Leader, the MFT utilizes their knowledge, troubleshooting skills and expertise to effectively repair poor performing (chronic) equipment and address outliers within their designated work zones. They work closely within their respective areas to identify equipment that needs their expertise and partner with the local teams to coach and mentor when needed.\nPosition Summary & Key Areas of Responsibility\nRepairing Chronic Units and Outliers to ensure a quality repair by working on an average of 2 ATMs each day\nComplete full Preventative maintenance on all Modules\nUse of NCR Atleos Knowledge systems, repositories and resources to ensure a quality, long lasting repair\nPPK management to ensure correct parts on hand\nReview device logs and decode to identify root cause\nTravel outside your regular service area as needed (may require occasional overnight stays)\nProvide input to the Knowledge Systems as and when required\nDelivers quality support and enhanced results meeting established KPI and Customer SLA\nComplies with NCR Atleos policies which include but are not limited to:\nThe Company’s Shared Values and Code of Conduct\nEmployee Health and Safety policy and standards\nAccurate timekeeping and records of hours worked\nCompany’s Fleet policies and requirements, which include, but are not limited to, NCR Atleos’ requirements for safe driving\nWillingness and ability to work flexible schedules, which may include night and weekend shifts (where applicable), and to perform overtime work upon management request or need\nPerform other corresponding duties and tasks in accordance with their qualifications, as directed by Employer\nBasic Qualifications\nMinimum 3 years of experience in NCR ATM repair\nCompletion of Basic and Advanced ATM training in NCRU\nRecommendation from your Direct Manager\nProven performance through quality data\nKnowledge of NCR Atleos ATM Diagnostic tools, Troubleshooting, and Repair processes\nPreferred Qualifications\nKnowledge of Electrical Engineering\nAdvanced understanding of Networking Technology\nGreat knowledge of NCR Atleos’ products and 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