{"id":3505850,"url":"https://alion.io/job/ncr-atleos-network-support-spec","title":"Network Support Spec","company":{"id":5701,"name":"NCR Atleos","domain":"ncratleos.com","url":"https://alion.io/company/ncratleos","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":12,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CentOS Stream","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-30T00:00:00Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"About NCR Atleos\nNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.\nTitle: Network Support Specialist (Security Engineer)\nLocation: Dubai UAE \nAbout NCR Atleos\nNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.\nPosition Summary \nThe Technical Support Specialist provides on-site and remote support for customers existing solution and provide solution implementation. The Technical Support Specialist will be required to develop and maintain an expertise on the products deployed within the Customers site in terms of system and network solutions. Technical Support Specialist will be representing NCR within the customer.\n\nKey Areas of Responsibility\nThe Technical Support Specialist will be responsible for:\nTo understand the Customers organizational structures and become familiar with the Customers implementation support processes and procedures to help in designing a solution that is highly available and sustainable.\nImplement new products and features for any new or existing clients change requests.\nTo perform software upgrade on system applications and to ensure that they are implemented and functioning correctly.\nTo troubleshoot support cases.\nTo hold technology workshops with the Customers to discuss problems and to provide case status updates including the reasons for any problems encountered and the workarounds and/or solutions.\nProvide training material and perform handover sessions with client technical and business users.\nResponsible for maintaining documentation diagram Incident Reports Root Cause Analysis.\nBasic Qualifications\nBachelors degree minimum required in Computer Sciences\n5 years experience in Implementing and managing system and network solution.\nExcellent presentation skills and leading workshops with business and technical users.\nImplementation and Operation experience for high availability and disaster recovery architecture.\nStrong knowledge of UNIX systems (RHEL & CentOS).\nGood knowledge of CRM solutions like MS Dynamics and Salesforce etc.\nIn depth experience in security best practices and guidelines.\nStrong communication and presentation skills.\nExcellent troubleshooting skills.\nTeam player self-motivated creative and flexible avid learner.\nSpoken and Written Fluency in English.\nWhy join NCR Atleos:\nNCR Atleos is committed to being a globally inclusive company where all people are treated fairly recognized for their individuality promoted based on performance and encouraged to strive to reach their full potential.\nEEO Statement\nNCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.\n\nStatement to Third Party Agencies\nTo ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.\nOffers of employment are conditional upon passage of screening criteria applicable to the job.\nEEO Statement\nNCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.\n\nStatement to Third Party Agencies\nTo ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. 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