Technical Consultant

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Location: Harare, Zimbabwe

Summary:

We are looking for a motivated and technically skilled Technical Consultant to support the deployment, customization, troubleshooting, and optimization of NCR software solutions. The ideal candidate is eager to learn, enjoys technical challenges, and can work closely with customers, project teams to deliver effective self-service solutions.

Key Responsibilities:

• Provide expertise on the deployment and use of NCR software solutions.

• Perform troubleshooting and optimization activities on production systems.

• Conduct workshops and meetings to gather, analyze, and document customer requirements and specifications.

• Customize system software to align with customer business and technical requirements.

• Work in conjunction with engineering teams to implement and support self-service software solutions based on the NCR APTRA family of solutions.

• Review logs and traces to identify and resolve technical issues.

• Develop and maintain strong working relationships with key customer stakeholders to ensure their needs are met in a professional manner.

• Prepare and maintain technical documentation related to implementations and support activities.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.

• Ability to review and analyze logs and traces.

• Well versed in software and hardware deployment, networking, LAN/WAN, security, LDAP, and related technologies.

• Strong analytical and troubleshooting skills.

• Ability to work effectively both independently and within a team environment.

• Very good communication and documentation skills.

• Fluent English, both written and verbal.

• Exposure to and previous experience with ATM and/or POS application terminals is an advantage.

• Experience in Banking IT sector is a Plus.

• Eager to learn new technologies and work in a challenging, fast-paced environment. Training will be provided.

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.