{"id":3984039,"url":"https://alion.io/job/ncr-voyix-manager-site-reliability-engineer","title":"Manager, Site Reliability Engineer","company":{"id":8743,"name":"NCR Voyix","domain":"ncr.com","url":"https://alion.io/company/ncr","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":25,"ghost_share":0,"stale_share":0.72,"repost_share":0.04,"time_to_fill_p50_days":42,"computed_at":"2026-11-09T06:03:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AppDynamics","optional":false},{"name":"Azure","optional":false},{"name":"Chef","optional":false},{"name":"CI/CD","optional":false},{"name":"Copilot","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Prometheus","optional":false},{"name":"Puppet","optional":false},{"name":"Python","optional":false},{"name":"Ruby","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-11-09T20:58:48Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T20:58:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About NCR VOYIX\nNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.\nJob Summary\nWe are seeking an experienced and passionate Site Reliability Engineering (SRE) Manager to lead and mentor a team of SREs, ensuring the reliability, scalability, and performance of NCR VOYIX Corporation's critical systems and services. You will drive operational excellence, implement best practices, and foster a culture of continuous improvement within the SRE team. \nJob Responsibilities\nLead, mentor, and manage a team of Site Reliability Engineers, fostering their professional growth and development.\nOversee the design, implementation, and maintenance of robust, scalable, and highly available infrastructure and applications.\nDevelop and implement SRE best practices, including incident response, post-mortems, root cause analysis, and problem resolution.\nDefine and monitor key performance indicators (KPIs) and service level objectives (SLOs) to ensure optimal system health and performance.\nDrive automation initiatives across the software development lifecycle, including continuous integration/continuous deployment (CI/CD) pipelines.\nCollaborate closely with development, product, and operations teams to ensure seamless service delivery and address reliability concerns.\nManage on-call rotations and participate in incident management processes to minimize downtime and impact on customers.\nEvaluate and implement new technologies and tools to enhance SRE capabilities and improve operational efficiency.\nEnsure compliance with security standards and regulations across all systems and services.\nCommunicate effectively with stakeholders regarding system status, incidents, and planned changes. Job Qualifications\nBachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.\n5+ years of experience in Site Reliability Engineering, DevOps, or a similar role, with at least 2 years in a leadership or management position.\nStrong understanding of SRE principles, methodologies, and best practices.\nProficiency in at least one scripting language (e.g., Python, Go, Ruby, Bash).\nExtensive experience with cloud platforms preferably with GCP and Azure, and containerization technologies (e.g., Docker, Kubernetes)\nExtensive experience with CI/CD pipelines with GitActions, FAR, JFROG, Flux, Kubernetes, Terraform, and DevSecOps \nSolid understanding of monitoring and alerting tools (e.g., Prometheus, Splunk, AppDynamics, Grafana, ELK stack, Datadog).\nExperience with infrastructure-as-code tools (e.g., Terraform, Ansible, Chef, Puppet).\nExperience with Agentic AI, Copilot, Gemini, and writing agents \nDemonstrated ability to lead and motivate technical teams, fostering a collaborative and high-performance environment.\nExcellent problem-solving, analytical, and critical thinking skills.\nStrong communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.\nExperience with incident management and post-mortem analysis.\nAbility to work effectively in a fast-paced, dynamic environment. This job description outlines the primary duties and responsibilities of the role and is not intended to be exhaustive. The employee may be required to undertake additional duties and projects that are consistent with their skills, capabilities, and the overall purpose of the position\nOffers of employment are conditional upon passage of screening criteria applicable to the job\nEEO Statement\nIntegrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.\nStatement to Third Party Agencies\nTo ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes\n“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”","description_format":"text","description_chars":5279,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","POS Terminals & Kiosks"],"lifecycle":[{"event":"open","at":"2026-11-09T20:58:48Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 48 · green card filings: 4","filings_12m":48,"filings_prev_12m":64,"green_card_filings_12m":4,"median_offered_wage_usd":122885,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":45}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-09T23:36:16Z"},"pay":null,"html_url":"https://alion.io/job/ncr-voyix-manager-site-reliability-engineer","json_url":"https://alion.io/job/ncr-voyix-manager-site-reliability-engineer.json","meta":{"generated_at":"2026-11-09T23:36:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13386,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8743},"rest":"https://alion.io/mcp/rest/get_company?id=8743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fncr-voyix-manager-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fncr-voyix-manager-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fncr-voyix-manager-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ncr-voyix-manager-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fncr-voyix-manager-site-reliability-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3984039}},{"tool":"search_jobs","arguments":{"company":"ncr.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3984039},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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