{"id":143640,"url":"https://alion.io/job/ncr-voyix-principal-ai-engineer","title":"Principal AI Engineer","company":{"id":8743,"name":"NCR Voyix","domain":"ncr.com","url":"https://alion.io/company/ncr","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":28,"ghost_share":0,"stale_share":0.714,"repost_share":0.036,"time_to_fill_p50_days":41,"computed_at":"2026-10-31T05:58:55Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":100000,"max_usd":206000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":782},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Azure","optional":false},{"name":"Databricks","optional":false},{"name":"GCP","optional":false},{"name":"Google BigQuery","optional":false},{"name":"Incident Management","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Copilot Studio","optional":true},{"name":"Human-in-the-Loop","optional":true},{"name":"Vertex AI Agent Builder","optional":true}],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-11-01T02:25:43Z","board_verified":true,"closed_at":null,"days_open":67,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":67},"description":"About NCR VOYIX\nNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.\nThe Principal AI Engineer is responsible for driving AI adoption and innovation across Corporate Functions, Contact Center Operations, and Go-To-Market (GTM) products.\nThis role serves as the technical leader for enterprise AI initiatives, partnering with business leaders, product teams, and engineering organizations to design, build, and operationalize AI solutions on Azure and Google Cloud. The role combines AI architecture, platform engineering, product innovation, and organizational change leadership to transform AI opportunities into measurable business outcomes.\nKey Responsibilities\nEnterprise AI Adoption\nPartner with Finance, Legal, Supply Chain, Sales, Customer Care, and IT leaders to identify high-value AI opportunities.\nLead AI strategy, technical architecture, and implementation of enterprise AI solutions.\nDrive adoption of Generative AI, Agentic AI, and AI-powered workflow automation.\nDevelop reusable enterprise AI patterns, frameworks, and accelerators.\nEstablish AI best practices, governance standards, and engineering guidelines.\nLead architecture and deployment of AI-powered customer service solutions and virtual agents.\nDesign and implement:Conversational AI\nVoice and chat agents\nAI-assisted agent experiences\nKnowledge retrieval systems\nIntelligent intake and triage workflows\nMulti-agent orchestration\n\nDefine Day-2 operating models including:Monitoring and observability\nAI SecOps\nHuman escalation workflows\nKill-switch and fallback mechanisms\nIncident management and operational support\n\nRequired Qualifications\nExperience\nBachelor's or Master's degree in Computer Science, Engineering, Data Science, or related discipline.\n10+ years of experience in software engineering, cloud engineering, data engineering, or AI engineering.\n5+ years delivering production AI/ML solutions at enterprise scale.\nProven experience architecting AI solutions on Azure and/or Google Cloud.\nExperience building and deploying customer-facing AI products.\nExperience leading cross-functional initiatives involving business, product, operations, and engineering teams.\nTechnical Expertise\nAzure and Google Cloud\nDatabricks and BigQuery\nPython and modern software engineering practices\nAPI and microservice architectures\nLarge Language Models (LLMs)\nAgentic AI architectures\nRetrieval-Augmented Generation (RAG)\nAI observability and monitoring\nAI governance and evaluation frameworks\nLeadership Skills\nExecutive communication and stakeholder management\nStrong product and business acumen\nAbility to influence across organizational boundaries\nExperience mentoring engineers and architects\nStrong partnership and vendor management skills\nPreferred Qualifications\nExperience delivering production-grade Contact Center AI solutions.\n\nFamiliarity with platforms such as:\nGoogle Customer Engagement Suite (CES)\nVertex AI Agent Builder\nMicrosoft Copilot Studio\nGenesys Cloud AI\n\nExperience implementing:\nVoice bots and virtual agents\nAgent Assist solutions\nKnowledge retrieval and RAG\nIntelligent routing and triage\nHuman-in-the-loop escalation workflows\n\nIdeal Candidate\nA strategic technology leader who can:\nDrive enterprise AI adoption across business functions.\nBuild and scale customer-facing AI products.\nArchitect solutions on Azure, Google Cloud, Databricks, and BigQuery.\nLead AI platform engineering and governance efforts.\nTranslate emerging AI capabilities into measurable business outcomes.\nInfluence executives, product teams, and engineering organizations without direct authority.\nOffers of employment are conditional upon passage of screening criteria applicable to the job\nEEO Statement\nIntegrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.\nStatement to Third Party Agencies\nTo ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes\n“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”","description_format":"text","description_chars":5434,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","POS Terminals & Kiosks"],"lifecycle":[{"event":"open","at":"2026-08-26T00:00:00Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.525,"p_room":0.36,"age_days":66,"expected_fill_days":41,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/ncr-voyix-principal-ai-engineer","json_url":"https://alion.io/job/ncr-voyix-principal-ai-engineer.json","meta":{"generated_at":"2026-11-01T02:58:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4500,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8743},"rest":"https://alion.io/mcp/rest/get_company?id=8743"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fncr-voyix-principal-ai-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fncr-voyix-principal-ai-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fncr-voyix-principal-ai-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ncr-voyix-principal-ai-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fncr-voyix-principal-ai-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":143640}},{"tool":"search_jobs","arguments":{"company":"ncr.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":143640},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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