Quality Auditor

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Position Summary:

The Quality Auditor is responsible for evaluating completed products to ensure inventory classified as good meets established quality expectations before being stocked or shipped to customers. This role evaluates both functional performance and workmanship/cosmetic quality, helping ensure that products meet the standards expected of customer-ready inventory.

In addition to routine finished-goods audits, this position will support the evaluation and handling of special products or cases involving product-quality concerns, providing consistent inspection, documentation, and disposition of questionable inventory.

Key Responsibilities:

Finished Goods Quality Auditing

• Perform audits of finished goods identified as ready for stocking or shipment.
• Verify products meet established functional, cosmetic, and workmanship standards.
• Inspect products for defects such as damage, improper assembly, poor fit or finish, contamination, missing components, labeling issues, or other conditions that could negatively affect the customer experience.
• Ensure products classified as good inventory are representative of the quality level expected to be delivered to customers.
• Identify and segregate products that do not meet established quality requirements.
• Make consistent pass/fail determinations based on documented standards and quality expectations.

Quality Standards & Workmanship

• Apply established workmanship and cosmetic standards consistently across products.
• Recognize defects or conditions that may not affect functionality but make a product unacceptable as customer-ready inventory.
• Help identify areas where existing quality standards are unclear, incomplete, or require additional definition.
• Provide feedback on recurring workmanship issues and opportunities to improve overall finished-goods quality.

Special Product & Quality Reviews

• Inspect and evaluate products requiring additional review due to unique or previously identified quality concerns.
• Support special inspection requests, containment activities, quality holds, and targeted audits.
• Assist with determining whether questionable inventory meets requirements for good stock or requires additional action.
• Work with Operations, Repair, Engineering, or other applicable teams to evaluate unusual quality conditions when necessary.

Documentation & Reporting

• Accurately document audit results, defects, and product-quality findings.
• Categorize defects to support tracking and analysis of recurring quality issues.
• Maintain accurate records of inspected products and audit outcomes.
• Escalate significant or recurring quality concerns to appropriate leadership.
• Provide clear feedback to operational teams regarding observed quality issues and trends.

Qualifications:

• Strong attention to detail and ability to recognize subtle cosmetic and workmanship defects.
• Ability to apply quality standards consistently and objectively.
• Good understanding of product functionality, assembly, repair, or manufacturing processes.
• Ability to distinguish between functional acceptance and overall customer-ready quality.
• Strong documentation and organizational skills.
• Ability to communicate quality concerns clearly and professionally.
• Comfortable making independent quality decisions while escalating ambiguous or significant issues appropriately.
• Experience in repair operations, manufacturing, quality assurance, inspection, or a related environment preferred.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”