{"id":2239505,"url":"https://alion.io/job/ncr-voyix-remote-technical-services-polish-speaker","title":"Remote Technical Services - Polish speaker","company":{"id":1839802,"name":"NCR Voyix","domain":"ncrvoyix.com","url":"https://alion.io/company/ncrvoyix","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Belgrade, Serbia"],"countries":["RS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-22T02:09:08Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"About NCR VOYIX\nNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.\nTitle: Remote Technical Services - Polish speaker\nLocation: Belgrade, Serbia\nWhat you'll do\nAs a Technical Support Specialist, you will play a key role in helping customers and internal teams resolve technical issues and ensure smooth project execution.\nYour responsibilities will include:\nSupporting projects and activities through to successful completion.\nCollaborating with project teams, customers, and other stakeholders to achieve project goals.\nTroubleshooting technical issues using available tools, systems, and knowledge bases.\nTaking ownership of customer issues and ensuring they are resolved in a timely manner.\nEscalating complex cases to specialized support teams while maintaining responsibility for follow-up and communication.\nProcessing and validating documentation received through various channels.\nTracking and documenting incidents, requests, and resolutions accurately.\nProviding support via phone, email, and ticketing systems.\nUsing remote access tools to diagnose and resolve customer issues.\nFollowing established procedures and knowledge articles to deliver effective solutions.\nMonitoring customer environments and proactively responding to events when needed.\nDelivering an excellent customer experience through a proactive and solution-oriented approach.\nWhat we're looking for\nFluency in Polish and English (written and spoken).\nStrong problem-solving and analytical skills.\nCustomer-focused mindset with excellent communication skills.\nAbility to work effectively both independently and as part of a team.\nWillingness to work in a rotating shift environment.\nHigh school diploma or equivalent\nPrevious experience in customer support, technical support, or a similar role is an advantage, but not required.\nWhat we offer\nOpportunity to join an international and dynamic work environment.\nComprehensive training and continuous learning opportunities.\nCareer growth and development within a global organization.\nSupportive team culture and collaborative workplace.\nHybrid work model.\nOffers of employment are conditional upon passage of screening criteria applicable to the job\nEEO Statement\nIntegrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.\nStatement to Third Party Agencies\nTo ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes\n“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”","description_format":"text","description_chars":3944,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Polish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Hybrid work"],"hiring_locations":[{"name":"Serbia","iso":"RS","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","POS Terminals & Kiosks"],"lifecycle":[{"event":"open","at":"2026-10-11T01:02:45Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.599,"p_room":0.35,"age_days":41,"expected_fill_days":19,"reasons":["conf:0","urgency","velocity","win:tail"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/ncr-voyix-remote-technical-services-polish-speaker","json_url":"https://alion.io/job/ncr-voyix-remote-technical-services-polish-speaker.json","meta":{"generated_at":"2026-10-22T03:20:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3134,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1839802},"rest":"https://alion.io/mcp/rest/get_company?id=1839802"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fncr-voyix-remote-technical-services-polish-speaker"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fncr-voyix-remote-technical-services-polish-speaker"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fncr-voyix-remote-technical-services-polish-speaker"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ncr-voyix-remote-technical-services-polish-speaker\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fncr-voyix-remote-technical-services-polish-speaker"}]}