{"id":4223807,"url":"https://alion.io/job/ncs-australia-ciam-test-manager","title":"CIAM Test Manager","company":{"id":6612,"name":"NCS Australia","domain":"ncs.com.au","url":"https://alion.io/company/ncs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-14T05:58:10Z"}},"role":"QA","role_family":"QA","seniority":null,"employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Cypress","optional":false},{"name":"Datadog","optional":false},{"name":"IAM","optional":false},{"name":"Java","optional":false},{"name":"Jira","optional":false},{"name":"MuleSoft","optional":false},{"name":"Python","optional":false},{"name":"Scrum","optional":false},{"name":"Selenium","optional":false},{"name":"TestRail","optional":false},{"name":"Apex","optional":true},{"name":"OWASP","optional":true},{"name":"Twilio","optional":true}],"status":"live","first_seen_at":"2026-11-13T01:16:48Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T14:55:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Make extraordinary happen\nAt NCS Australia, we’re the challenger alternative in technology services and consulting. With more than 47 years of Australian heritage, we partner with governments and leading organisations to solve complex challenges, embrace new opportunities and deliver outcomes that make a real difference.\nOur people bring together expertise across technology, consulting, delivery, operations, sales and corporate functions. We work collaboratively, challenge the status quo and give our people the opportunity to make an impact - for our clients, our communities and each other.\n We are seeking an experienced Test Manager to lead the end-to-end testing strategy for a complex Customer Identity and Access Management (CIAM) implementation and migration from Salesforce to PingOne. The role will focus on SIT, regression and integration testing across multiple platforms, validating authentication, SSO, JIT migration, data synchronisation, MFA, device trust, security, downstream integrations and business continuity. You will develop test plans, test cases, test data and acceptance criteria, manage test environments, lead execution and defect triage, and oversee regression testing following fixes. The Test Manager will also drive test automation for critical scenarios, maintain traceability and provide test status, coverage and defect reporting to stakeholders. Strong collaboration with Business Analysts, Product Owners, Developers and other stakeholders will be essential, along with supporting UAT, improving testing practices and mentoring junior testers.\n Proven expertise in System Integration Testing (SIT) and regression testing across complex, multi-platform ecosystems\nStrong knowledge of identity and access management (IAM/CIAM) concepts, authentication protocols (OAuth 2.0, SAML, OpenID Connect), and SSO flows\nHands-on experience with PingOne, Salesforce, MuleSoft, or similar enterprise integration platforms\nProficiency with test management tools (e.g., TestRail, Zephyr, Azure Test Plans) and defect tracking systems (Jira, Azure DevOps)\nExperience with test automation frameworks and scripting languages (Selenium, Cypress, Python, Java, or similar)\nStrong understanding of API testing, mobile app testing (iOS and Android), and web application testing\nKnowledge of security testing, including authentication, authorisation, encryption, and audit logging\nFamiliarity with CI/CD pipelines and DevOps practices\nExcellent analytical and problem-solving skills with attention to detail\nStrong communication and stakeholder management abilities\nProven ability to lead and coordinate cross-functional teams\nExperience with Agile/Scrum methodologies and iterative testing approaches\nKnowledge of data synchronisation, event-driven architectures, and integration patterns\nFamiliarity with monitoring and observability tools (DataDog, Sentinel, or similar)\nDesirable Experience\nExperience with performance and load testing\nKnowledge of security compliance frameworks (OAuth 2.0 security best practices, OWASP)\nExposure to mobile app testing frameworks and device management platforms\nExperience with Twilio or similar communication APIs\nBackground in financial services, insurance, or membership-based organisations\n Why NCS?\nThis is a place for people who like to get stuck in, bring ideas to life and make things happen. You'll work alongside experienced people who care about what they do, contribute to meaningful work and have the support to keep learning and grow your career. Whether you want to deepen your expertise, explore something new or take your career in a different direction, there's room to make it your own. We value Adventure, Excellence, Integrity, Ownership and Unity - bringing curiosity, collaboration and accountability to the way we work with our clients and each other.\nReady to make extraordinary happen?\nWe'd love to hear from you.\nWe celebrate diversity and inclusion\nWe value different perspectives, experiences and strengths our people bring. 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