{"id":1158700,"url":"https://alion.io/job/ncs-australia-product-manager-authentication-2","title":"Product Manager (Authentication)","company":{"id":6612,"name":"NCS Australia","domain":"ncs.com.au","url":"https://alion.io/company/ncs","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":189000,"period":"year","method":"role_country_seniority_unknown","sample_n":11},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Auth0","optional":false},{"name":"Okta","optional":false}],"status":"live","first_seen_at":"2026-09-22T07:09:38Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-21T19:18:30Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Make extraordinary happen\nAt NCS Australia, we’re the challenger alternative in technology services and consulting. With more than 47 years of Australian heritage, we partner with governments and leading organisations to solve complex challenges, embrace new opportunities and deliver outcomes that make a real difference.\nOur people bring together expertise across technology, consulting, delivery, operations, sales and corporate functions. We work collaboratively, challenge the status quo and give our people the opportunity to make an impact - for our clients, our communities and each other.\n We are looking for a Product Manager (Authentication) to join our team and play a pivotal role in delivering key capabilities across our Customer Identity and Access Management (CIAM) transformation program. Working closely with the Senior Product Manager, you will shape and drive the authentication roadmap across customer-facing channels, focusing on authentication policies, customer journeys, and detailed business requirements.\nYou will collaborate with UX, Architecture, Cyber Security, Fraud, and Engineering teams to simplify customer journeys and build secure, seamless experiences. Key areas of focus include driving the implementation and consolidation of login, MFA, OTP, passwordless authentication, account recovery, step-up authentication, and session management.\nIf you are passionate about defining end-to-end user journeys, navigating cross-functional dependencies, and migrating channels onto common CIAM platforms, this role offers an exciting opportunity to deliver impactful identity solutions.\n Demonstrated experience as a Product Manager, Product Owner, or Senior Business Analyst working within CIAM, Identity, Authentication, Digital, or Security programs.\nDeep understanding of core authentication concepts, including MFA, SSO, OTP, biometrics, passwordless, step-up authentication, and account recovery.\nFamiliarity with modern identity standards and frameworks, including OAuth, OIDC, and API-based identity services.\nHands-on familiarity or experience with enterprise CIAM platforms (such as Ping, Okta/Auth0, ForgeRock, or similar).\nProven track record in Agile environments, managing product backlogs, defining detailed requirements and acceptance criteria, and supporting SIT/UAT through to production release.\nStrong cross-functional stakeholder engagement skills, with experience aligning business decisions across Digital, Operations, Security, and Technology teams.\n Why NCS?\nThis is a place for people who like to get stuck in, bring ideas to life and make things happen. You'll work alongside experienced people who care about what they do, contribute to meaningful work and have the support to keep learning and grow your career. Whether you want to deepen your expertise, explore something new or take your career in a different direction, there's room to make it your own. We value Adventure, Excellence, Integrity, Ownership and Unity - bringing curiosity, collaboration and accountability to the way we work with our clients and each other.\nReady to make extraordinary happen?\nWe'd love to hear from you.\nWe celebrate diversity and inclusion\nWe value different perspectives, experiences and strengths our people bring. We're committed to an inclusive workplace where everyone has the opportunity to contribute, grow and succeed, and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.\nImportant information\nApplicants will need valid Australian work rights and may be required to undergo relevant background, probity and police checks.\nAgencies: NCS accepts candidate submissions only from agencies on our preferred supplier panel through the NCS Agency Portal.","description_format":"text","description_chars":3761,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed Security","IT Consulting & Digital Transformation","Managed IT Services (MSP)","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-09-23T22:42:44Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.673,"p_room":0.75,"age_days":28,"expected_fill_days":31,"reasons":["conf:1","velocity","win:late"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/ncs-australia-product-manager-authentication-2","json_url":"https://alion.io/job/ncs-australia-product-manager-authentication-2.json","meta":{"generated_at":"2026-10-21T23:24:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33295,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6612},"rest":"https://alion.io/mcp/rest/get_company?id=6612"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fncs-australia-product-manager-authentication-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fncs-australia-product-manager-authentication-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fncs-australia-product-manager-authentication-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ncs-australia-product-manager-authentication-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fncs-australia-product-manager-authentication-2"}]}