{"id":2510889,"url":"https://alion.io/job/ncs-australia-senior-client-services-manager","title":"Senior Client Services Manager","company":{"id":6612,"name":"NCS Australia","domain":"ncs.com.au","url":"https://alion.io/company/ncs","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":150000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1206},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T03:44:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T19:40:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At NCS Australia, we are more than a technology services company-we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.\nWe are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.\nWe love big ideas and bold thinkers. Bring your ambition and your creativity-together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.\n Grow strategic accounts. Strengthen client partnerships. Unlock new opportunities.\nWe’re looking for a commercially driven Senior Client Manager with strong technology services sales experience to develop strategic client relationships and drive growth across existing accounts.\nThis role is ideal for someone who understands the IT services landscape, builds trusted relationships with senior stakeholders and knows how to turn client needs into opportunities for long-term business growth.\nWhat You’ll Do\nDevelop and execute account plans to grow revenue across key clients.\nBuild trusted relationships with senior stakeholders and decision-makers.\nIdentify upselling, cross-selling and new service opportunities within existing accounts.\nUnderstand client business priorities and connect them with relevant technology and consulting solutions.\nPartner with consulting and delivery teams to develop client solutions and maximise account value.\nManage account pipelines, forecasts and commercial negotiations to achieve growth targets.\n Proven experience in technology services sales, IT consulting or professional services.\nA strong track record of growing existing accounts and expanding client relationships.\nExperience engaging senior stakeholders and building long-term client partnerships.\nStrong commercial acumen, account planning and opportunity management skills.\nA proactive, relationship-led approach with the ability to identify and convert growth opportunities.\n Why NCS?\nThis is a place for people who like to get stuck in, bring ideas to life and make things happen. You'll work alongside experienced people who care about what they do, contribute to meaningful work and have the support to keep learning and grow your career. Whether you want to deepen your expertise, explore something new or take your career in a different direction, there's room to make it your own. We value Adventure, Excellence, Integrity, Ownership and Unity - bringing curiosity, collaboration and accountability to the way we work with our clients and each other.\nReady to make extraordinary happen?\nWe'd love to hear from you.\nWe celebrate diversity and inclusion\nWe value different perspectives, experiences and strengths our people bring. 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