{"id":824212,"url":"https://alion.io/job/ncs-eg-cyber-network-maintenance-infra-engineer","title":"#EG Cyber / Network Maintenance Infra Engineer","company":{"id":8907,"name":"NCS","domain":"ncs.co","url":"https://alion.io/company/ncs-co","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":91,"open_postings":342,"ghost_share":0,"stale_share":0.143,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":93000,"period":"year","method":"role_country_seniority_unknown","sample_n":198},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Layer 2","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-01-12T07:25:56Z","employer_posted_date":"2026-01-12","last_verified_at":"2026-10-25T08:55:19Z","board_verified":true,"closed_at":null,"days_open":286,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":285},"description":"NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 14,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.\n As a Cyber Maintenance Infra Engineer, you will provide level 1.5 centralize technical support (Network, Cyber and Server) for all NCS clients.\nWhat will you do?\nParticipate in maintenance standby duty to cover 24x7 support on rotational basis pre-assigned by the team lead (L2)- a must\nEnsure SLA Level is achieved every single fault case.\nEnsure escalation is carried out when a fault call is beyond the knowledge of L1.\nAttend to daily call assignment when not in standby during office hours.\nPerform weekend or after office hours duty though not on standby if required.\nAttend to preventive maintenance not limited to hardware inventory.\nFollow up case from opening till closure.\nUpdate incident tickets properly and promptly.\nGet certifications required to support key customers.\nWork on new assignment by Ops manager\nBasic Cisco and Alcatel switches/routers/wireless knowledge\nBasic network troubleshooting skills on layer 2 and layer 3\nBasic Network Security Knowledge\nBasic Server Administration Knowledge\n The ideal candidate should possess:\nGood to have Cyber or Networking maintenance related experience\nProficiency in MS Office suites\nCertification in CCNA, Checkpoint, Palo Alto, Fortinet or other security products are advantages\nComfortable with 24/7 support on rotation basis\nGood communication skills and is able to work independently\n We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.\nTogether, we make the extraordinary happen.\nLearn more about us at ncs.co and visit our LinkedIn career site.\nScam Alert\nWe are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.\nPlease note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at .","description_format":"text","description_chars":2841,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed Security","IT Consulting & Digital Transformation","Systems Integrators","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-09-12T13:45:42Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.211,"p_room":0.28,"age_days":285,"expected_fill_days":67,"reasons":["conf:0","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/ncs-eg-cyber-network-maintenance-infra-engineer","json_url":"https://alion.io/job/ncs-eg-cyber-network-maintenance-infra-engineer.json","meta":{"generated_at":"2026-10-25T11:11:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16108,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8907},"rest":"https://alion.io/mcp/rest/get_company?id=8907"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fncs-eg-cyber-network-maintenance-infra-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fncs-eg-cyber-network-maintenance-infra-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fncs-eg-cyber-network-maintenance-infra-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ncs-eg-cyber-network-maintenance-infra-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fncs-eg-cyber-network-maintenance-infra-engineer"}]}