{"id":824031,"url":"https://alion.io/job/ncs-eg-scrum-master","title":"#EG Scrum Master","company":{"id":8907,"name":"NCS","domain":"ncs.co","url":"https://alion.io/company/ncs-co","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":376,"ghost_share":0.298,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":116000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Confluence","optional":false},{"name":"GCP","optional":false},{"name":"Jira","optional":false},{"name":"Kanban","optional":false},{"name":"Miro","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-06-22T02:23:14Z","employer_posted_date":"2026-06-22","last_verified_at":"2026-10-18T03:49:54Z","board_verified":true,"closed_at":null,"days_open":118,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":118},"description":"NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.\n What you will do:\nScrum Master is responsible for upholding the values of Scrum to ensure that quality software is delivered by the team according to specification and that the correct Agile procedures are followed in line with technical and business objectives and strategy. He or she is also responsible for motivating and leading the people in the team to create a high-trust and high-efficiency working environment that embraces a strong learning culture. They will play a key role in creating a psychologically safe environment, fostering collaboration across cross-functional teams, and ensuring continuous delivery of value.\n1. Agile / Scrum Leadership\nEducate customers and project team on Agile processes and values.\nEnsure Scrum ceremonies are correctly carried out with appropriate values.\nFacilitate sprint planning, backlog refinement, daily stand-ups, reviews, and retrospectives.\nPromote the use of Agile metrics (velocity, throughput, cycle time) to help teams self-improve.\nUse Agile tools like Jira, Confluence, Miro, or Azure DevOps to support transparency and tracking.\nRemove impediments to the team’s progress and protect the team from external interruptions.\n2. Project / Delivery Management\nSingle point of contact to customer teams.\nPlan, lead, and track progress of software development work.\nMap out execution plans and ensure roles, responsibilities, deliverables, and timelines are clearly communicated.\nTaking lead of projects.\nManage customers’ expectations.\nEnsuring quality in the development process and providing ongoing maintenance.\nMaintaining a good relationship with the customer.\n3. Requirements & Technical Collaboration\nWork closely with the Product Owner to support backlog grooming and prioritization.\nAble to work with the customer product owner to prioritize project work and technical debt.\nUnderstand and analyze requirements to assist in developing technical design specifications.\nTranslate design into process/program specifications.\n4. Team Leadership & People Development\nCoach, train, and mentor team members.\nEnsure team members receive relevant training to complete their tasks.\nResponsible for clear communication (written and verbal) with technical and non-technical stakeholders at all levels.\n The ideal candidate should possess:\n3 years of Scrum-Master experience\nAt least 7 years of experience with substantial project work in software design & development, of which at least 3 years are in agile projects\nEnjoy working in a team and apply adaptive, servant leadership according to the different working scenarios\nExperience working with cross-functional Agile teams involving developers, UX, QA, DevOps, and product stakeholders\nDegree or Masters in Computer Science and Engineering\nSelf-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.\nAbility to lead, develop and maintain respectful and trusting relationship;\nProficient in written and spoken English\n Flexible and able to collaborate effectively in hybrid or remote environments.\nPrior exposure to agile development methodologies such as SCRUM and XP Programming or Kanban.\nPrior experience in using user stories to document requirements will be a plus\nAgile certifications in CSM, CSP, PSM, PPO or PMI-ACP.\nProject management certifications in PMP, CITPM or Prince2 will be an advantage\nExperience facilitating Agile delivery in customer-centric product teams is preferred\nOther Requirements (preferred)\nExperience in Agile delivery of cloud-based solutions (AWS, GCP, Azure)\nFamiliarity with Design Thinking or Lean UX\nExposure to scaled Agile frameworks (SAFe, LeSS)\nExperience running multi-team Scrum of Scrums or Agile release planning\nAbility to work with distributed teams across multiple time zones\nProficiency in using facilitation tools like Mural, Miro, or Jamboard\nExperience running Agile health checks or continuous improvement workshops\n Why Join NCS \nLead high-impact Data & AI advisory programs for major enterprises and public sector clients. \nShape enterprise strategies and governance frameworks that drive real transformation. \nWork with a talented, multidisciplinary team in a collaborative environment. \nCompetitive compensation and strong professional development support. \nWe are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.\nTogether, we make the extraordinary happen.\nLearn more about us at ncs.co and visit our LinkedIn career site.\nScam Alert\nWe are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.\nPlease note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. 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