{"id":2206285,"url":"https://alion.io/job/nearfield-instruments-software-service-engineer-taiwan","title":"Software Service Engineer - Taiwan","company":{"id":174218,"name":"Nearfield Instruments","domain":"nearfieldinstruments.com","url":"https://alion.io/company/nearfield-instruments","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":78,"open_postings":61,"ghost_share":0.279,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":125,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hsinchu, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AFM","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"Windows","optional":false},{"name":"Git","optional":true},{"name":"TCP/IP","optional":true}],"status":"live","first_seen_at":"2026-06-26T09:58:37Z","employer_posted_date":"2026-06-26","last_verified_at":"2026-10-24T12:29:10Z","board_verified":true,"closed_at":null,"days_open":120,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":119},"description":"Nearfield Instruments (NFI) is a fast-growing, innovative deep-tech scale-up transforming semiconductor metrology. Our technology enables leading chipmakers to improve yield and device performance, powering the next generation of electronics.\nFounded in 2016, we combine cutting-edge science and engineering to deliver a unique high-throughput AFM-based (Atomic Force Microscopy) metrology platform, driving innovation beyond traditional inspection technologies.\nWe are currently expanding our presence in Taiwan to support our growing customer base and continue investing in our local service organization.\nThe Role\nDue to rapid customer growth and system installations in Taiwan, we are expanding our Field Engineering team.\nAs a Software Service Engineer, you will operate at the forefront of advanced semiconductor manufacturing, supporting leading semiconductor manufacturers in Taiwan's most advanced production environments.\nThis is a high-impact, hands-on role where you will work with next-generation metrology systems, combining software expertise with system-level engineering.\nYou will be part of a lean, fast-growing field team, with significant ownership and direct exposure to customers, while collaborating closely with global R&D.\nKey Responsibilities\nSystem Installation & Qualification\nLead software installation, system setup, and configuration at customer sites.\n\nPerform system bring-up and validation, including license activation.\n\nExecute installation, operational, and performance qualification procedures.\n\nEnsure system readiness for high-volume production environments.\n\nSupport integration with factory systems (SECS/GEM, MES where applicable).\n\nSoftware & System Troubleshooting\nDiagnose and resolve issues across Windows- and Linux-based environments.\n\nAnalyze system performance (throughput, latency, CPU, memory usage).\n\nTroubleshoot across software and hardware interfaces (controllers, sensors, stages).\n\nWork with logs, telemetry, and monitoring tools to identify root causes.\n\nCustomer Support & Field Engineering\nProvide on-site technical support in cleanroom semiconductor fabs.\n\nEnsure high system uptime and operational stability.\n\nAct as a trusted technical partner to customer engineering teams.\n\nOwn and drive resolution of complex technical issues and escalations.\n\nFeedback Loop to Engineering\nTranslate field issues into structured feedback for global R&D teams.\n\nContribute directly to product and feature improvements.\n\nAct as the \"voice of the field,\" influencing system performance and usability.\n\nWhat Makes This Role Unique\nWork with next-generation AFM-based metrology technology beyond traditional solutions.\n\nDirect exposure to cutting-edge semiconductor nodes and production environments.\n\nHigh ownership in a lean, rapidly scaling field team.\n\nOpportunity to influence product development and technical direction.\n\nA true end-to-end engineering role, from installation to optimization.\n\nBe part of an international scale-up combining innovation, speed, and real impact.\n\nWho You Are\nA hands-on engineer who thrives in fast-paced, high-tech environments.\n\nMotivated by ownership rather than structure.\n\nComfortable solving complex problems in dynamic and sometimes ambiguous situations.\n\nStrong communicator who can bridge customer needs and engineering solutions.\n\nDriven to make an impact in a growing, innovative organization.\n\nJob Requirements\nMust-have\nBachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.\n\n3-8 years of experience in field service, system engineering, or software engineering.\n\nStrong Python scripting skills (automation, log analysis, debugging).\n\nSolid knowledge of Windows systems (Linux is a plus).\n\nUnderstanding of TCP/IP networking and system integration.\n\nNice-to-have\nExperience with semiconductor equipment or high-precision systems.\n\nFamiliarity with SECS/GEM or factory automation.\n\nExperience with Git or other version control tools.\n\nAdditional Requirements\nWillingness to work on-site at customer locations across Taiwan.\n\nAbility to work in cleanroom environments (ESD, gowning).\n\nWillingness to travel domestically as required.\n\nWillingness to travel to our headquarters in Rotterdam for training (9-12 weeks in total, divided into approximately three-week trips).\n\nAbility to read technical documentation and follow safety procedures.\n\nLanguages\nFluent in Mandarin Chinese.\n\nGood working proficiency in English.\n\nWorking Environment\nOn-site presence at customer semiconductor fabs across Taiwan.\n\nClose collaboration with global teams across Europe, Asia, and the United States.\n\nFast-paced, scale-up environment with high visibility and impact.\n\nWhat We Offer\nA high-impact role in a fast-growing deep-tech company.\n\nWork on breakthrough semiconductor metrology technology.\n\nHigh degree of ownership, responsibility, and autonomy.\n\nStrong international exposure and career growth opportunities.\n\nA dynamic, entrepreneurial, and innovation-driven 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