{"id":3700324,"url":"https://alion.io/job/neat-microcredit-branch-manager","title":"Branch Manager","company":{"id":4505372,"name":"NEAT Microcredit","domain":"neatmicrocredit.com.ng","url":"https://alion.io/company/neat-microcredit","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-03T11:04:01Z","employer_posted_date":null,"last_verified_at":"2026-11-03T11:04:01Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"At NEAT Microcredit, our management team is dedicated to driving our mission forward with expertise and passion. We work collaboratively to empower communities and enhance financial accessibility across Africa.\n\nWe are recruiting to fill the position below:\n\nJob Title: Branch Manager\n\nLocations: Gwagwalada and Karu - Abuja, Sabon Gari, Zoo Road, Kabuga, and Hadejia Road - Kano, Suleja - Niger, Omu Aran, Offa, and Ilorin - Kwara, and Kaduna\n\nEmployment Type: Full-time\n\nJob Purpose\n\nThe successful candidate will provide leadership to the branch team, drive business development initiatives, strengthen customer relationships, and ensure the achievement of assigned branch targets.\nThe Branch Manager will oversee the daily operations and overall performance of the branch, ensuring profitability, business growth, effective loan portfolio management, excellent customer service, and compliance with company policies and regulatory requirements.\n\nKey Responsibilities\n\nConduct regular performance reviews and provide guidance and coaching to branch staff.\nBuild and maintain strong relationships with existing and prospective customers.\nDrive loan disbursement, deposit mobilisation, customer acquisition, and overall branch business growth.\nMonitor loan portfolio performance, repayment rates, delinquency, and recovery activities.\nSupervise, motivate, and manage branch employees, ensuring productivity and accountability.\nIdentify potential business opportunities and implement strategies to increase the branch's market presence.\nOversee and coordinate the day-to-day activities of the branch to ensure smooth and efficient operations.\nPrepare and submit accurate daily, weekly, and monthly branch performance reports.\nDevelop strategies to achieve branch targets and improve operational performance.\nEnsure effective credit assessment, customer verification, and adherence to lending policies.\nMonitor operational risks and take appropriate measures to prevent fraud, financial losses, and other irregularities.\nEnsure compliance with internal policies, operational procedures, and applicable regulatory requirements.\nMonitor cash management, transactions, and branch financial activities to ensure accuracy and accountability.\nAddress customer complaints and ensure prompt resolution of service-related issues.\n\nKey Performance Indicators (KPIs)\n\nReduction in portfolio at risk and delinquency.\nLoan repayment and recovery performance.\nAchievement of branch disbursement and deposit mobilisation targets.\nStaff productivity and performance.\nBranch profitability and operational efficiency.\nCompliance with company policies and procedures.\nCustomer acquisition and retention.\n\nQualifications and Requirements\n\nExcellent leadership, communication, negotiation, and interpersonal skills.\nProficiency in Microsoft Office applications and familiarity with financial management systems.\nHigh level of integrity, accountability, and attention to detail.\nBachelor's degree or HND in Business Administration, Accounting, Banking and Finance, Economics, or any relevant discipline.\nAt least 2 years' experience in a supervisory or managerial position.\nGood analytical, problem-solving, and decision-making abilities.\nProven ability to drive business growth and achieve financial targets.\nStrong knowledge of credit administration, loan recovery, and portfolio management.\n3–5 years' relevant experience in microfinance banking, banking, lending, or financial services.\n\nHow to Apply\n\nInterested and qualified candidates should send their CV to:  using the position and preferred branch location as the subject of the email.\n\nApplication Deadline:\n30th November, 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