{"id":2738591,"url":"https://alion.io/job/nebius-senior-data-center-support-engineer","title":"Senior Data Center Support Engineer","company":{"id":6364,"name":"Nebius","domain":"nebius.com","url":"https://alion.io/company/nebius","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":114,"ghost_share":0,"stale_share":0.623,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":170000,"currency":"USD","period":"year","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"Ansible","optional":true},{"name":"Bash","optional":true},{"name":"Confluence","optional":true},{"name":"Docker","optional":true},{"name":"Grafana","optional":true},{"name":"HPC","optional":true},{"name":"InfiniBand","optional":true},{"name":"Jira","optional":true},{"name":"Kubernetes","optional":true},{"name":"PowerShell","optional":true},{"name":"Prometheus","optional":true},{"name":"Python","optional":true},{"name":"ServiceNow","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-02-04T20:09:44Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-19T03:30:36Z","board_verified":true,"closed_at":null,"days_open":256,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":255},"description":"About Nebius:\nNebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.\nBuilt by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.\nListed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.\nLocation: Vineland, NJ \nAbout The Role\nNebius is seeking a Data Center Support Engineer to support large scale bare metal GPU infrastructure powering AI workloads. This role is responsible for operating, troubleshooting, and maintaining production infrastructure across servers, Linux systems, networking, firmware, drivers, and physical data center components.\nYou will serve as a senior technical escalation point between data center technicians, infrastructure engineering, network engineering, systems engineering, and customer facing teams. The ideal candidate is hands on, comfortable in Linux, strong in hardware diagnostics, and able to troubleshoot complex issues across multiple layers of the infrastructure stack.\nWhat You’ll Do\nSupport and troubleshoot production bare-metal GPU infrastructure across Nebius data center environments.\nDiagnose high-priority issues across Linux, hardware, firmware, BIOS, drivers, networking, storage, optics, cabling, and physical infrastructure.\nPerform hardware diagnostics, component replacement, firmware updates, BIOS configuration, break/fix, and infrastructure maintenance.\nUse Linux command-line tools, system logs, BMC data, and hardware health signals to identify root cause.\nPartner with data center technicians and engineering teams to coordinate remote troubleshooting, incident response, RCA, and operational recovery.\nTroubleshoot network connectivity issues involving TCP/IP, VLANs, DNS, DHCP, switch connectivity, optics, cabling, and link-level failures.\nCreate troubleshooting guides, runbooks, escalation notes, and knowledge base documentation.\nUse scripting or automation to improve support workflows and reduce manual intervention.\nParticipate in on-call or after-hours support for production infrastructure as needed.\nWhat We’re Looking For\n5+ years of experience in data center operations, infrastructure support, systems administration, hardware support, cloud infrastructure, or similar technical environments.\nHands-on experience troubleshooting bare metal servers, Linux systems, hardware components, and networking issues in production environments.\nIntermediate Linux command-line proficiency, including service validation, log review, process inspection, network configuration checks, and system diagnostics.\nExperience with server hardware diagnostics, component replacement, firmware updates, BIOS configuration, driver troubleshooting, or BMC tools such as iDRAC, iLO, IPMI, Redfish, or similar.\nStrong networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing/switching concepts, optics, cabling, and link-level troubleshooting.\nExperience participating in incident response, escalation handling, root cause analysis, or operational recovery in high-availability environments.\nStrong communication and documentation skills, with the ability to work cross-functionally with data center, infrastructure, network, systems, and engineering teams.\nNice To Have\nExperience with NVIDIA GPUs, GPU servers, HPC, AI infrastructure, or high-density compute platforms.\nExperience with Supermicro, Dell, HPE, Lenovo, Cisco UCS, Arista, Cisco, Juniper, or similar infrastructure platforms.\nFamiliarity with InfiniBand, RoCE, MPO/MTP fiber, high-speed Ethernet, or clustered compute environments.\nExperience with Python, Bash, Ansible, Terraform, PowerShell, or similar automation tools.\nFamiliarity with Jira, Confluence, ServiceNow, Grafana, Prometheus, Kubernetes, Docker, or similar operational tools.\nPay Transparency\nWe offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.\nBase Compensation Range\n$130,000—$170,000 USD\nBenefits & Perks:\nCompetitive compensation\nCareer growth and learning opportunities\nFlexibility and ownership\nCollaborative and innovative culture\nOpportunity to work on impactful AI projects\nInternational environment and talented teams\nWhat's it like to work at Nebius:\nFast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI \nEqual Opportunity Statement:\nNebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.\nApplicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. \nIf you need accommodations during the application process, please let us know.","description_format":"text","description_chars":5723,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","Cloud Platforms (IaaS & PaaS)","AI Compute & Inference"],"lifecycle":[{"event":"open","at":"2026-10-16T19:54:20Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.297,"p_room":0.28,"age_days":254,"expected_fill_days":56,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":170000,"is_top_pay":true},"html_url":"https://alion.io/job/nebius-senior-data-center-support-engineer","json_url":"https://alion.io/job/nebius-senior-data-center-support-engineer.json","meta":{"generated_at":"2026-10-19T04:53:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2861,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6364},"rest":"https://alion.io/mcp/rest/get_company?id=6364"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnebius-senior-data-center-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnebius-senior-data-center-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnebius-senior-data-center-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nebius-senior-data-center-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnebius-senior-data-center-support-engineer"}]}