{"id":4104293,"url":"https://alion.io/job/nedbank-product-manager-cssb","title":"Product Manager CSSB","company":{"id":1868711,"name":"Nedbank","domain":"nedbank.co.za","url":"https://alion.io/company/nedbank-co-za","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0.2,"time_to_fill_p50_days":10,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-11-11T22:19:42Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T22:19:42Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Senior Product Manager: CSSB\nTitle: Senior Product Manager: CSSB\nRequisition: 148189\nDepartment: CSSB Strategy\nDivision: Channel Operations\nClosing Date: 20 November 2026\nRecruiter: William Mtsweni\nJob Family\nProject, Process and Product\nCareer Stream\nProduct\nLeadership Pipeline\nManager or others\nJob Purpose\nThe position will require you to plan, manage and execute the product backlog for Cash and Self Service Banking’s systems. You will do this through constant collaboration and engagement with internal business users, other Product Owners, the Technical Product Owner, and the Agile Program Manager. Our ideal candidate is an excellent communicator who is organised, results driven, and will create, prioritise and deliver quality user stories on the backlog. End-to-end ownership and accountability for the relevant products and / or systems will be with this position.\nJob Responsibilities\nUnderstand and translate the vision of the product (system) and its roadmap into a product backlog with prioritised and detailed user stories.\nExplaining and ensuring that the team understands the “Why” of all work they are doing.\nConvert Business Requirements into sizable user stories: write well-formed user stories with clear goals and acceptance criteria to refine with the team.\nMaintain the product backlog and adherence to task prioritisation and ultimately responsible for the delivery of tasks.\nParticipate in sprint planning, daily stand-ups, definitions of ‘done’ & agile ceremonies (sprint retros / demos/ etc.).\nCoordinate query resolution and requirements clarifications between customers and the development team.\nCollaborate with Product Owners and Agile Program Manager to manage ad hoc requests and protect the efficiency of team delivery.\nCollaborate across Business Units and facilitate mutually beneficial outcomes across the stakeholders.\nTogether with the Agile Program Manager ensure that if the team is dependent on any other teams for their delivery, that the dependency is tracked and managed properly.\nManage the delivery of user stories through the complete project lifecycle from inception to deployment, ensuring that delivery meets business and technical requirements and is within agreed timelines. Sign off on stories as completed.\nEstablish and maintain effective relationships with management, ensuring regular engagement in terms of understanding the business need, building shared understanding of the solution, and providing status updates to achieve successful outcomes.\nMonitor and drive progress through team meetings, agile ceremonies, and report status proactively to the business.\nExecute strategy, highlight gaps in resourcing, capacity and performance (have a clear understanding and effective management of team velocity).\nRecord and log key product decisions, rationale and risks.\nEnsure team efficiency. Ensure satisfactory post implementation review.\nCultivate and support a healthy working culture in the delivery squad.\nEssential Qualifications - NQF Level\nMatric / Grade 12 / National Senior Certificate\nAdvanced Diplomas/National 1st Degrees\nPreferred Qualification\nBachelor of Science in Engineering (BSc (Eng)) / Bachelor of Engineering (BEng): NQF Level 7 or similar\nPreferred Certifications\nCertified Product Owner and/or Scrum Master.\nMinimum Experience Level\n5 and more years relevant experience in product management.\nPrior experience working in an Agile/software environment (preferably as a product owner / scrum master /delivery manager / project manager).\nProven leadership skills (direct reports / cross functional teams)\nAdvanced knowledge of business analysis principles will be an advantage\nExperience in Jira/Confluence will be an advantage\nTechnical / Professional Knowledge\nCommunication Strategies\nData analysis\nIndustry trends\nPrinciples of financial management\nRelevant regulatory knowledge\nDecision-making process\nCluster Specific Operational Knowledge\nGovernance, risk and controls\nBehavioural Competencies\nCustomer Focus\nDecision Making\nFacilitating Change\nInitiating Action\nInnovation\nTechnical/Professional Knowledge and Skills\n---------------------------------------------------------------------------------------\n Please contact the Nedbank Recruiting Team at +27 860 555 566","description_format":"text","description_chars":4260,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory","Mortgage Lending & 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