{"id":1769779,"url":"https://alion.io/job/nedbank-software-developer-servicenow","title":"Software Developer: ServiceNow","company":{"id":1868711,"name":"Nedbank","domain":"nedbank.co.za","url":"https://alion.io/company/nedbank-co-za","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":11,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-02T02:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-02T02:00:00Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Job Classification\n\rSoftware Developer II: ServiceNow(141871)\n\nClosing date: 15 October 2026\nJob Family\n\rInformation Technology\n\nCareer Stream\n\rApplication Development\n\nLeadership Pipeline\n\rManage Self: Technical\n\nJob Purpose\n\rWe are hiring a ServiceNow Developer to be responsible for designing, configuring, developing, and implementing HR Service Delivery (HRSD) capabilities within the ServiceNow platform to streamline our HR processes and enhance employee experiences. This role requires an organized, self-driven person who can thrive working alone or in a team and can quickly adjust to changing priorities. The ideal candidate has a solution-focused mindset, is enthusiastic about technology, loves providing excellent customer service, and works well under pressure\nJob Responsibilities\n\rSolution Design & Configuration:\n\nConfigure and customize HRSD modules: HR Case Management, Employee Center, HR Knowledge, HR Services Catalog, Lifecycle Events, Document Management, and COE (Centers of Excellence) data structures\n\nDesign and implement record producers, catalog items, UI policies, client scripts, business rules, Flow Designer flows, reporting and IntegrationHub actions\n\nBuild Journeys/Lifecycle Events for onboarding, offboarding, transfers, and other employee milestones\n\nDevelopment & Integration:\n\nDevelop secure, maintainable code using JavaScript, Glide API, ServiceNow Scripted REST APIs, UI Scripts, and Server-side scripting\n\nIntegrate ServiceNow HRSD with HRIS/HCM systems (e.g. SAP SuccessFactors, SAP s/4HANA, Ariba), identity platforms, document e-signing, and case intake channels via IntegrationHub, MID Server, and REST/SOAP\n\nImplement role-based access controls (RBAC), security constraints, and contextual security for HR data\n\nPlatform Governance & Quality:\n\nAdhere to platform governance, update set strategy, source control, naming conventions, and coding standards\n\nConduct unit testing, peer reviews, and support UAT with HR stakeholders\n\nMaintain technical documentation (design specs, data models, flow maps, runbooks)\n\nOperations & Support:\n\nTroubleshoot incidents and defects; perform root cause analysis and propose preventive measures\n\nOptimize performance (queries, indexing, ACLs) and ensure platform health across HRSD applications\n\nSupport release management, regression testing, and upgrade readiness (e.g. versions: Washington, Zurich, etc.)\n\nCollaboration & Delivery:\n\nWork in Agile/Scrum teams, contributing to backlog refinement, estimation, sprint planning, demos, and retrospectives\n\nPartner with Product Owners, HR SMEs, ITSM teams, and security/compliance to align solutions with business outcomes\n\nProvide enablement to HR practitioners on case handling, knowledge authoring, and service catalog usage\n\nEssential Qualifications - NQF Level\n\rAdvanced Diplomas/National 1st Degrees\r\nPreferred Qualification\n\rDiploma / Certificate in multiple languages\n\nPreferred Certifications\n\nBachelor’s degree in mathematics, engineering, information systems, or a related field\n\nCompleted ServiceNow Certifications (MUST)\n\nMinimum Experience Level\n\n3-5+ years’ experience developing on ServiceNow, with 2+ years focused on HRSD/ITSM/CSM/CMDB\n\nKnowledge of HRSD Implementation (preferably)\n\nCompleted ServiceNow Certifications (preferably)\n\nExpertise in web development (HTML/HTML5, CSS, JavaScript/GLIDE)\n\nProven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs\n\nExpertise with REST/SOAP APIs to integrate ServiceNow with other IT systems\n\nStrong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders\n\nStrong analysis, problem-solving, and decision-making skills\n\nTechnical / Professional Knowledge\n\rIT Data structures\r\nApplication systems\r\nAgile Development\r\nSystem Development Life cycle(SDLC)\r\nBehavioural Competencies\n\rManaging Work\r\nCollaborating\r\nQuality Orientation\r\nApplied Learning\r\nInitiating Action\r\nTechnical/Professional Knowledge and Skills\r\n\n---------------------------------------------------------------------------------------\n\nPlease contact the Nedbank Recruiting Team at […]","description_format":"text","description_chars":4224,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Wealth Management & Financial Advisors","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-03T14:58:54Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.801,"p_room":0.945,"age_days":6,"expected_fill_days":11,"reasons":["seen:6","velocity","win:mid"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/nedbank-software-developer-servicenow","json_url":"https://alion.io/job/nedbank-software-developer-servicenow.json","meta":{"generated_at":"2026-10-09T00:17:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":246,"day_limit":5000,"remaining_today":4754,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1868711},"rest":"https://alion.io/mcp/rest/get_company?id=1868711"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnedbank-software-developer-servicenow"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnedbank-software-developer-servicenow"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnedbank-software-developer-servicenow"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nedbank-software-developer-servicenow\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnedbank-software-developer-servicenow"}]}