{"id":2584673,"url":"https://alion.io/job/nederlands-senior-infrastructure-operations-engineer","title":"Senior Infrastructure Operations Engineer","company":{"id":454956,"name":"Nederlands","domain":"contentguru.com","url":"https://alion.io/company/nederlands","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":70,"open_postings":38,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-27T05:46:45Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bracknell, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":136000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":61},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Kubernetes","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-27T11:02:19Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":46},"description":"Senior Infrastructure Operations Engineer\nContent Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, supporting critical services across finance, emergency response, and government sectors.\nWe’re looking for a technically skilled and solutions-driven Senior Infrastructure Operations Engineerto join our expanding Engineering team in Braacknell, Berkshire. If you have a passion for high-availability infrastructure, automation, and delivering mission-critical services at scale, we’d love to hear from you.\nWhat we are looking for…\nWe’re seeking an experienced engineer with a strong background in platform operations, DevOps, or infrastructure engineering. You’ll play a key role in delivering resilient, scalable, and secure solutions that power services for some of the world’s most vital organisations.\nLocation…\nThis role is based in Bracknell, Berkshire..\nKey responsibilities of the role…\nInfrastructure & Automation:\nDesign and implement scalable, resilient infrastructure solutions using automation and infrastructure-as-code.\nContinuously improve platform reliability and streamline operational workflows through automation and tooling.\nSecurity & Observability:\nDevelop and maintain proactive monitoring, logging, and alerting solutions.\nContribute to both offensive and defensive security strategies, including threat simulations and incident playbooks.\nOperational Excellence:\nProvide 3rd line support for complex infrastructure issues, working alongside 1st and 2nd line teams to ensure fast and effective resolutions.\nCoordinate seamless, zero-downtime deployments in collaboration with Development teams.\nInnovation & Collaboration:\nStay on the cutting edge of infrastructure technologies and best practices.\nParticipate in regular research, proof-of-concept and implementation projects to evolve the platform.\nChampion a culture of collaboration, agility and continuous improvement.\nAbout you…\nBachelor’s degree in Computer Science, Engineering, or a related STEM field.\n5+ years of experience in Infrastructure, SRE, DevOps or similar roles (or 3+ years plus 2+ years in customer support).\nStrong scripting and automation skills (PowerShell, Python, or similar).\nExperience with containerisation, Kubernetes, and microservices architecture.\nSolid understanding of cloud platforms and security principles.\nExcellent troubleshooting, problem-solving and communication skills.\nComfortable with overnight and weekend work (scheduled rotational basis).\nExperience in ISO-certified environments is a plus.\nAbout the Company…\nContent Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With vibrant offices across the UK, Germany, the Netherlands, Japan, Portugal, the US and Greece, we power mission-critical communications for major organisations worldwide.\nWe aim to redefine the way the world connects-ensuring reliable, fast and intelligent interactions across voice, video, messaging, and beyond.\nWe are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. 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