{"id":2584675,"url":"https://alion.io/job/nederlands-senior-quality-assurance-engineer","title":"Senior Quality Assurance Engineer","company":{"id":454956,"name":"Nederlands","domain":"contentguru.com","url":"https://alion.io/company/nederlands","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":19,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"QA","role_family":"QA","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bracknell, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":114000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-21T19:06:34Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":36},"description":"Senior Quality Assurance Engineer\nContent Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.\nWe're looking for a Senior Quality Assurance Engineerto join the Quality Assurance team at our head office in Bracknell, Berkshire. This is a senior, hands-on role with a particular focus on advancing test automation, improving software quality and supporting the development of other QA Engineers.\nIf you're an experienced QA Engineer with strong test automation skills and a passion for improving quality and technical capability, we'd love to hear from you.\nWhat we are looking for…\nWe're seeking an experienced Senior Quality Assurance Engineer to strengthen the technical capability of our Quality Assurance team. Working closely with the Applications team, you'll lead the development of automated testing, remain hands-on across manual testing and defect investigation, and provide technical guidance and mentoring to other QA Engineers.\nLocation…\nThis role is based at our head office in Bracknell, Berkshire.\nKey responsibilities of the role…\nTest Automation & Tooling:\nLead the development and expansion of automated testing\nDesign, develop and maintain effective automated test suites\nIdentify opportunities to increase automated test coverage and reduce repetitive manual testing\nReview and improve testing tools and approaches to increase efficiency and reliability\nQuality Assurance & Testing:\nCreate and maintain comprehensive test plans and test cases\nPlan and coordinate testing activities in line with application and release requirements\nPerform manual, regression, usability and other appropriate forms of software testing\nIdentify, document and track defects through to resolution\nInvestigate software issues and work closely with the Applications team to support effective resolution\nTechnical Leadership & Development:\nProvide technical guidance and support to QA Engineers\nCoach and mentor colleagues in test automation, testing techniques and QA best practice\nShare technical knowledge and support the development of consistent testing standards across the team\nHelp identify and implement improvements to QA processes and testing practices\nCollaboration & Continuous Improvement:\nWork closely with the Applications team, Change Engineers, Product Managers and other colleagues to understand requirements and release schedules\nTrack relevant testing metrics and use findings to drive improvements\nKeep up to date with developments in test automation, QA tools and testing methodologies\nAbout you…\nSignificant experience in software Quality Assurance or software testing\nStrong hands-on experience designing, developing and maintaining automated tests\nStrong knowledge of software QA methodologies, processes and testing practices\nExperience improving automated test coverage and identifying opportunities for further automation\nStrong analytical and problem-solving skills with experience investigating complex software defects\nAbility to coach, mentor and provide technical guidance to other QA Engineers\nAble to produce clear and comprehensive test plans, test cases and reports\nStrong communication and organisational skills\nTechnical degree or relevant qualification, such as ISEB/ISTQB\nExperience with usability, performance or security testing, SQL databases or ISO standards would be advantageous\nAbout the Company…\nContent Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece and Australia, our award-winning cloud technology powers mission-critical services for some of the world's biggest organisations.\nOur goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email and more. We exist to make engagement easy, over any channel, anytime, anywhere.\nWe are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.","description_format":"text","description_chars":4287,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-15T03:29:20Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.497,"p_room":0.55,"age_days":36,"expected_fill_days":25,"reasons":["conf:2","stale_co","velocity","win:tail"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/nederlands-senior-quality-assurance-engineer","json_url":"https://alion.io/job/nederlands-senior-quality-assurance-engineer.json","meta":{"generated_at":"2026-10-22T02:30:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1978,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":454956},"rest":"https://alion.io/mcp/rest/get_company?id=454956"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnederlands-senior-quality-assurance-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnederlands-senior-quality-assurance-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnederlands-senior-quality-assurance-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nederlands-senior-quality-assurance-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnederlands-senior-quality-assurance-engineer"}]}