{"id":2584641,"url":"https://alion.io/job/nederlands-solutions-consultant","title":"Solutions Consultant","company":{"id":454956,"name":"Nederlands","domain":"contentguru.com","url":"https://alion.io/company/nederlands","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":19,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":119000,"max_usd":261000,"period":"year","method":"role_country_seniority_unknown","sample_n":4100},"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WebRTC","optional":false}],"status":"live","first_seen_at":"2026-06-10T00:00:00Z","employer_posted_date":"2026-06-10","last_verified_at":"2026-10-15T23:16:08Z","board_verified":true,"closed_at":null,"days_open":128,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":127},"description":"Content Guruis a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience.\nFrom our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwide.\nWhat we are looking for...\nDue to rapid global expansion, we are looking for an ambitious and creative Solutions Consultant to join our sales team. As a Solutions Consultant you will deliver compelling software solutions to clients, ensuring that their needs are consistently met and exceeded.\nThe ideal candidate will have a solid understanding of the telecommunications ecosystem and a strong background in a client - facing SaaS or CCaaS environment. The candidate will have a history of engaging at CXO level, leveraging a consultancy based approach, with a particular focus around personalisation of the messaging based on the buying centre's role.\nTo be successful in this role, it is critical you have the ability to design and develop solutions in accordance with actual customer requirements to meet and exceed their needs in a timely manner. You will be joining a small, fast paced team of experts in our US office so you need to be able to thrive in a dynamic environment.\nLocation...\nThis role is located in our office in Reston, Virginia.\nThis is an office-based vacancy and as such we expect all applicants to be able to reliably commute to our offices a minimum of 3-4 days per week as per our hybrid working policy.\nPlease note, to be considered for this role you must have the right to work in the USA. Unfortunately we are unable to offer sponsorship at this time.\nKey responsibilities within the role...\nTechnical Solutions\nWork with Sales and liaises directly with technical and senior customer contacts to establish an in depth understanding of customer business objectives & technical requirements.\nIdentify and develop technical solutions from the Company portfolio in line with customer requirements.\nBuild positive relationships with the product, provisioning and support teams to ensure the solution has buy-in and can be effectively delivered and supported.\nBuild strong relationships with the customer and client, ensuring they receive exceptional service. \nDesign\nAnalyse requirements and design the appropriate customer solution.\nMaintain an up to date knowledge and understanding of suppliers and their processes to ensure that proposed solutions can be delivered in required timescales.\nProduce costs to support the technical design as required.\nProvide design solutions for additional customer requirements, working with the Engineering and Product Management departments to assist in the standardisation of bespoke solutions and service.\nKnowledge and Awareness\nDevelop a strong understanding of the company’s products and services and be able to communicate this technical knowledge to all audiences.\nDevelop and maintain expert technical sector knowledge, with an understanding of a specific technical or market sector in order to ensure credibility to the customer and their confidence that the proposed technical solution meets their specific requirements.\nAbout you...\nBachelor's degree or equivalent.\nDemonstrable experience as a Solutions Consultant or Architect, typically of at least 4 years.\nHighly technical background, specifically within the CCaaS or Saas space.\nExperience in building bespoke technical solutions.\nProven ability to form strong relationships with both internal and external stakeholders.\nGood organisational skills with the ability to be able to manage multiple work streams.\nHighly creative and analytical.\nAbout the Company:\nContent Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS).\nOur mission is to enhance the way the world communicates. With our omni-channel cloud contact centre solution, storm®, we enable businesses, customers and colleagues to interact across social media, video, SMS, email, web, web chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems, including AI, information and logistics systems, to bring information and communications together and deliver the customer experience of tomorrow.\nWe are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.","description_format":"text","description_chars":5232,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-15T03:29:20Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.077,"p_room":0.28,"age_days":127,"expected_fill_days":14,"reasons":["conf:2","stale_co","win:tail","crowd:"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/nederlands-solutions-consultant","json_url":"https://alion.io/job/nederlands-solutions-consultant.json","meta":{"generated_at":"2026-10-16T03:54:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":562,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":454956},"rest":"https://alion.io/mcp/rest/get_company?id=454956"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnederlands-solutions-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnederlands-solutions-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnederlands-solutions-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nederlands-solutions-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnederlands-solutions-consultant"}]}