{"id":2370641,"url":"https://alion.io/job/neev-systems-servicenow-architect","title":"ServiceNow Architect","company":{"id":52538,"name":"Neev Systems","domain":"neevsystems.com","url":"https://alion.io/company/neev-systems","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"C","score":65,"open_postings":10,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":163,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Agile","optional":true},{"name":"Azure DevOps","optional":true},{"name":"CI/CD","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2025-10-21T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-20T08:31:07Z","board_verified":true,"closed_at":null,"days_open":364,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":364},"description":"Experience: 8 + Years\nJob Description:\nKey Responsibilities\nOwn the overall ServiceNow architecture - Defining platform strategy, governance standards, and roadmap aligned with business and IT goals.\nDesign and implement scalable solutions across multiple ServiceNow modules, including: ITSM (Incident, Problem, Change, Request, CMDB), CSM (Customer Service Management), ITOM (Discovery, Event, Service Mapping, Cloud Management), ITAM (Hardware, Software, and Cloud Asset Management), SecOps (Security Incident, Vulnerability, Threat Intelligence), GRC (Policy, Risk, Audit, and Compliance Management), APM (Application Portfolio Management).\nArchitect, develop, and optimize Service Portals, Virtual Agent, and Employee Center experiences.\nLead complex integrations with enterprise systems such as OKTA, Azure AD, Oracle, SAP, Salesforce, JIRA, MS Teams, Active Directory, and monitoring tools via REST APIs, IntegrationHub, and MID Servers.\nEnsure platform performance, scalability, and maintainability through best-practice design and governance.\nDefine data models and relationships across CMDB, CSDM, and other configuration elements.\nEnforce security and compliance standards, including ACLs, SSO/MFA setup, and data protection measures.\nGuide and mentor development teams, performing design reviews and code governance.\nCollaborate with business stakeholders to translate requirements into architectural blueprints and technical designs.\nPromote automation, orchestration, and AI-driven efficiencies using Flow Designer, Predictive Intelligence, and AI Search.\nMaintain architectural documentation, reusable frameworks, and solution templates for ongoing improvement.\nStay updated on the latest ServiceNow features and drive continuous innovation within the platform.\nQualifications\n8+ years of experience in ServiceNow design, development, and implementation across multiple modules.\nProven success in architecting large-scale, enterprise-grade ServiceNow solutions.\nExpertise in Flow Designer, IntegrationHub, REST/SOAP APIs, CMDB, and CSDM frameworks.\nHands-on experience with platform integrations (OKTA, Azure AD, JIRA, Teams, SAP, Oracle, etc.).\nCertifications: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD); Certified Implementation Specialist (CIS) in at least one domain preferred (ITSM, ITOM, SecOps, or GRC).\nExcellent communication, stakeholder management, and technical leadership skills.\nNice to Have\nExperience implementing Virtual Agent, Performance Analytics, Predictive Intelligence, or GenAI capabilities.\nKnowledge of cloud, security, and compliance frameworks (ISO, NIST, SOC2, etc.).\nBackground in DevOps, CI/CD pipelines, or Agile delivery using JIRA or Azure DevOps.\nPrior experience establishing a ServiceNow Center of Excellence (CoE) or leading multi-instance strategies.","description_format":"text","description_chars":2847,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-10-12T17:31:00Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":217500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.28,"age_days":364,"expected_fill_days":163,"reasons":["conf:2","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/neev-systems-servicenow-architect","json_url":"https://alion.io/job/neev-systems-servicenow-architect.json","meta":{"generated_at":"2026-10-20T10:51:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52538},"rest":"https://alion.io/mcp/rest/get_company?id=52538"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fneev-systems-servicenow-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fneev-systems-servicenow-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fneev-systems-servicenow-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/neev-systems-servicenow-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fneev-systems-servicenow-architect"}]}