{"id":1133641,"url":"https://alion.io/job/negotiateai-founding-procurement-lead-customer-outcomes","title":"Founding Procurement Lead, Customer Outcomes","company":{"id":684166,"name":"NegotiateAI","domain":"negotiateai.co","url":"https://alion.io/company/negotiateai","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":102000,"max_usd":236000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1211},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T03:54:59Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-20T08:57:20Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Founding Procurement Lead, Customer Outcomes\nSan Francisco Bay Area | Full-time | In person\nBuild the future of procurement with us\nAron is building an AI chief of staff for procurement.\nProcurement teams are responsible for enormous amounts of spend, but much of the work that could create value never gets done. Categories go years without being competitively sourced. Supplier negotiations get deferred. Savings opportunities sit buried across invoices, contracts, emails, and ERP systems.\nWe’re building Aron to change that.\nAron works alongside procurement teams to understand their spend, identify opportunities, run sourcing work, engage suppliers, and turn fragmented information into commercial decisions.\nWe’re backed by Menlo Ventures and Storm Ventures and work with customers ranging from mid-market manufacturers to some of the world’s largest enterprises.\nWe’re looking for an exceptional procurement operator to join the founding team.\nYour mandate\nMake Aron indispensable to our customers, then help us turn what you learn into product.\nThis is not a traditional Customer Success role.\nYou will own some of Aron’s most important customer relationships and the procurement work happening inside them.\nYou’ll sit directly between our customers and our engineering team.\nWhen Aron works, you’ll push it further.\nWhen Aron gets something wrong, you’ll understand why.\nWhen the product cannot complete the work yet, you’ll get the job done, then work with engineering so a human doesn’t need to do it the next time.\nYou’ll have significant influence over what we build.\nWhat you’ll own\nCustomer outcomes\nYou’ll become a trusted partner to procurement leaders at major industrial companies.\nYou will:\nOwn customer implementations and ongoing success\n\nUnderstand each customer’s spend, suppliers, categories, constraints, and procurement priorities\n\nIdentify the highest-value work Aron should take on\n\nDrive opportunities from raw data through sourcing and commercial decision\n\nBuild credibility with CPOs, category managers, finance leaders, and plant-level stakeholders\n\nTrack value rigorously from identified opportunity through realized savings\n\nIdentify opportunities to expand Aron’s role inside each customer\n\nYour customers should view you as an extension of their procurement organization, not their software vendor.\nProcurement execution\nYou’ll do real procurement work.\nThat can mean:\nDiving into millions of dollars of messy spend\n\nDetermining whether two seemingly identical parts are actually comparable\n\nBuilding and launching an RFQ\n\nFinding additional suppliers\n\nChallenging an incumbent’s pricing\n\nCalling or emailing a supplier to get a bid moving\n\nNormalizing quotes with different units, specifications, freight, payment terms, and MOQs\n\nRunning another negotiation round\n\nEvaluating commercial and supply-risk tradeoffs\n\nPreparing an award recommendation\n\nDetermining whether negotiated savings actually reached the P&L\n\nYou should be able to look at a sourcing recommendation and know when something doesn’t smell right.\nProduct development\nYou’ll have a front-row seat to where AI succeeds and fails in real procurement work.\nWe expect you to turn that into product.\nYou’ll work directly with our engineers to:\nIdentify where Aron requires human intervention\n\nReproduce and diagnose workflow failures\n\nDefine what an excellent procurement outcome should look like\n\nQA AI-generated recommendations\n\nTranslate recurring customer problems into product requirements\n\nHelp determine what Aron should automate next\n\nDesign workflows that work across customers rather than for a single account\n\nHelp Aron capture the context and commercial judgment that should matter the next time it performs the work\n\nOne of the most important questions you’ll ask is:\n“Why did I have to do this manually, and how do we make sure I never have to do it again?”\nWho we’re looking for\nYou’ve spent roughly 5-10+ years in procurement, strategic sourcing, category management, or procurement transformation and have been exceptionally good at it.\nYou’ve personally owned meaningful spend.\nYou’ve run competitive sourcing events.\nYou’ve negotiated with suppliers.\nYou’ve had to defend a sourcing recommendation to senior leadership.\nYou’ve dealt with terrible ERP data, incomplete specifications, difficult stakeholders, incumbent suppliers, and savings targets that still had to be delivered.\nExperience in manufacturing or industrial environments is particularly valuable.\nYou might come from companies such as Apple, Tesla, Amazon, Applied Materials, Honeywell, Danaher, Rockwell Automation, Flex, Jabil, or another world-class procurement organization.\nBut pedigree alone doesn’t matter.\nWe care much more about whether you are an exceptional operator.\nYou might be a fit if\nYou are the person people give the difficult category to.\nYou can go from a CPO conversation to a 20,000-line spreadsheet without losing energy.\nYou are commercially aggressive without being reckless.\nYou notice when a quote is using the wrong unit before anyone else does.\nYou don’t accept “the data is bad” as the end of an analysis.\nYou can build trust with a supplier without becoming afraid to negotiate with them.\nYou communicate complicated commercial decisions simply.\nYou are extremely detail-oriented but know when 80% is enough to move forward.\nYou don’t need a playbook for every situation.\nYou have high standards and low ego.\nYou are curious about technology and want to understand what AI can genuinely do rather than simply talk about it.\nMost importantly, you take ownership.\nWhen something isn’t working, your first instinct is to figure out how to fix it.\nThis role probably isn’t for you if\nYou want a traditional Customer Success job.\nYou primarily want to manage relationships rather than own outcomes.\nYou want engineering to figure out the product while you relay customer requests.\nYou haven’t personally run sourcing or negotiation work.\nYou need clean data before you can make progress.\nYou prefer clearly defined responsibilities and mature processes.\nYou want to join a company where everything has already been figured out.\nIt hasn’t.\nYour first 90 days\nBy the end of your first three months:\nYou independently own several important customer relationships\n\nThose customers trust your procurement judgment\n\nYou can take a sourcing opportunity through an approval-ready recommendation without the founder\n\nYou have personally identified product failures and helped engineering eliminate them\n\nYou can explain exactly where humans are still required in Aron’s workflows and why\n\nCustomer implementations are getting faster\n\nWe are measuring customer value more rigorously\n\nThe founder is no longer required to personally rescue day-to-day procurement work\n\nWhy this role matters\nWe’re not looking for someone to operate Customer Success as it exists today.\nWe’re looking for someone to help invent what Customer Success looks like when the software itself is becoming part of the procurement team.\nToday, you may perform part of the work yourself.\nTomorrow, Aron should perform it.\nYour job is to make that transition happen without compromising the quality of the outcome.\nIf you’ve spent years becoming exceptional at procurement and want to use that experience to help build the product that changes how the function operates, we’d like to meet you.","description_format":"text","description_chars":7366,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Supply Chain","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-09-23T05:31:42Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.742,"p_room":0.55,"age_days":27,"expected_fill_days":24,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/negotiateai-founding-procurement-lead-customer-outcomes","json_url":"https://alion.io/job/negotiateai-founding-procurement-lead-customer-outcomes.json","meta":{"generated_at":"2026-10-20T13:39:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15255,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684166},"rest":"https://alion.io/mcp/rest/get_company?id=684166"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnegotiateai-founding-procurement-lead-customer-outcomes"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnegotiateai-founding-procurement-lead-customer-outcomes"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnegotiateai-founding-procurement-lead-customer-outcomes"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/negotiateai-founding-procurement-lead-customer-outcomes\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnegotiateai-founding-procurement-lead-customer-outcomes"}]}