{"id":1543760,"url":"https://alion.io/job/neighborly-software-associate-product-manager","title":"Associate Product Manager","company":{"id":1753889,"name":"Neighborly Software","domain":"neighborlysoftware.com","url":"https://alion.io/company/neighborlysoftware","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Product","role_family":"Product","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":145000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":71},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Confluence","optional":false},{"name":"Figma","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-30T13:56:49Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-20T01:13:18Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Who We Are\nNeighborly Software was built to help communities make a difference in the lives of low-income families and vulnerable populations. Our mission is simple, “Helping Communities, Help People.”\nHeadquartered in Atlanta, GA we offer a cloud-based technology platform for the administration and disbursement of governments funds for programs such as Housing, Economic, Community Development, Disaster Recovery/MIT, Home Energy Rebate Programs, and Housing Choice Voucher programs.\nRole Overview:\nWe're looking for an Associate Product Manager (APM) to join our product team as we scale. This is a junior, generalist role suited to someone early in their PM career who is eager to join a growing product team. This role contributes to the planning, execution, and optimization of products and product portfolios supporting Neighborly Software. You'll work closely with other Product Managers to turn requirements and approved designs into clear, well-scoped work for engineering by writing detailed tickets, clarifying edge cases, and keeping delivery moving in a fast-paced SaaS development environment. \nThe APM analyzes customer, market, competitive, operational, and business information to support product strategy, commercialization activities, portfolio decisions, and lifecycle management. You’ll have a front seat to new product development, innovation and expectations to meet delivery timelines while joining customer calls (our neighbors) to learn pain points and help promote improved benefit and value.\nThis is a hands-on, execution-focused role rather than a strategy-and-roadmap role: think requirements scoping, ticket writing, and cross-functional coordination. It's a great fit for someone who wants to build real PM chops - how to write a ticket engineering can act on immediately, how to spot gaps in a design before they become blockers, and how to keep a fast-moving delivery team aligned.\nKey Responsibilities:\nPartner with other Product Managers to break down features and initiatives into clear, actionable requirements\n\nCoordinate cross-functional product initiatives and New Product Development activities by evaluating project status, identifying risks, and recommending solutions\n\nAbility to assess customer insights, customer feedback, market intelligence, and product-related issues to recommend corrective or improvement actions\n\nWrite detailed, engineering-ready tickets and user stories in JIRA - including acceptance criteria, edge cases, and supporting context\n\nTranslate approved designs into implementation-ready specs, flagging gaps or open questions before handoff to engineering\n\nMaintain and groom the backlog alongside the Senior PM: prioritize, tag, and keep tickets current as scope evolves\n\nParticipate in sprint planning, backlog grooming, and stand-ups; help unblock engineering by answering clarifying questions quickly\n\nCollaborate with design, engineering, QA, and customer-facing teams to keep requirements aligned and delivery on track\n\nSupport triage of customer-reported issues and feature requests, helping route and document them for the product team\n\nMarket, customer, and competitive analysis: Analyze market trends, customer feedback, competitive activity, customer adoption, and sales performance to identify opportunities, risks, and recommendations that inform product and portfolio decisions\n\nUse AI tools (e.g., Claude) to speed up documentation, ticket drafting, and research - and help find opportunities to bring AI into the team's workflow\n\nTrack progress against sprint and release goals, flagging risks or blockers early\n\nDocument decisions, workflows, and product changes so the team has a clear, up-to-date record\n\nAbility to support departmental or organizational objectives by applying specialized skills and knowledge to specific tasks or projects with sound judgment, prioritization, and autonomy\n\nRequired Qualifications:\nBachelor's degree and 2 years of experience, or equivalent experience\n\n1-2+ years of experience in product management, business analysis, or a related role; SaaS environment strongly preferred\n\nStrong, clear written communication - able to turn a vague ask into a well-structured ticket\n\nComfort working in JIRA (or a similar tool) and Confluence, or a fast willingness to learn\n\nFamiliarity with AI tools like Claude or ChatGPT for research, drafting, and day-to-day productivity\n\nDetail-oriented, with a bias toward digging into the specifics of how something should actually work\n\nComfortable operating in a fast-paced, deadline-driven delivery environment\n\nCurious and coachable - genuinely motivated\n\nExcelling in customer relationship management within product lifecycle\n\nAble to navigate complex situations with strategic planning skills\n\nPreferred Qualifications:\nExposure to SaaS products or cloud-based technology platforms\n\nPrior experience working on a product team, understanding basics of PRDs, vibe coding, requirements gathering and familiarity with PDLC\n\nBasic familiarity with UX/design principles (e.g., reading and reviewing Figma files)\n\nFamiliarity with data tools such as SQL or Excel\n\nInterest in government, nonprofit, or public-sector technology\n\nUnderstanding or experience with federal funding, grants management, disaster recovery, affordable housing or other programs a plus.\n\nPhysical Requirements:\nProlonged periods of sitting at a desk and working on a computer\n\nMust be able to lift up to 15 pounds at times\n\nWhy You’ll Love Working Here:\nComprehensive Benefits - Medical, Dental, Vision plan options and Company-Paid Short-Term Disability and Life Insurance\n\n401K Contributions - Generous employer match with immediate vesting\n\nGenerous Time Off - 5 weeks of PTO, 9 paid holidays, and 3 days of volunteer time off each year\n\nNeighborly Software is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.","description_format":"text","description_chars":6114,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofit, Church & Membership Software"],"lifecycle":[{"event":"open","at":"2026-09-30T21:43:30Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.72,"p_room":0.6,"age_days":18,"expected_fill_days":23,"reasons":["conf:0","win:late","crowd:junior,attention"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/neighborly-software-associate-product-manager","json_url":"https://alion.io/job/neighborly-software-associate-product-manager.json","meta":{"generated_at":"2026-10-20T01:38:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2041,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1753889},"rest":"https://alion.io/mcp/rest/get_company?id=1753889"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fneighborly-software-associate-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fneighborly-software-associate-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fneighborly-software-associate-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/neighborly-software-associate-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fneighborly-software-associate-product-manager"}]}