{"id":926341,"url":"https://alion.io/job/nelnet-it-manager-workday-platform","title":"IT Manager, Workday Platform","company":{"id":15352,"name":"Nelnet","domain":"nelnet.com","url":"https://alion.io/company/nelnet","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Lincoln, United States","Madison, United States","Centennial, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":".NET","optional":true},{"name":"C#","optional":true},{"name":"Incident Management","optional":true},{"name":"ITIL","optional":true},{"name":"ITSM","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-31T08:05:49Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert.For over 40 years, Nelnet has been serving its customers, associates, and communities.\nThe perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.\nThe IT Manager, Workday Platform leads the technical team responsible for operating, configuring, and extending the organization's Workday platform. This role does not own HCM or Financials functional strategy - those areas are owned by the HRIS team (HCM) and the Accounting/Finance team (FINS). Instead, this role owns the technical delivery, platform health, and team performance that allow those business owners to succeed on Workday.The ideal candidate is, first and foremost, a strong people leader with a track record of managing technical staff (engineers and/or developers) and a skilled relationship manager who can operate credibly with both technical staff and non-technical business stakeholders. Direct Workday experience is a plus, but the ability to lead a technical SaaS platform team and manage cross-functional stakeholder relationships is the core requirement.\nThis position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates within 30 miles of an office to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence.\nPlease note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship as security clearance is required.\nCompensation range for this role is $120,000-$130,000 annually, depending on experience.\nEssential Functions\nTeam Leadership\nDirectly manage, coach, and develop a team of Workday Operations Engineers and Developers.\n\nOwn hiring, onboarding, performance management, career development, and workload/capacity planning for the team.\n\nEstablish clear goals, priorities, and accountability structures for technical staff delivering platform work.\n\nBuild a healthy team culture with strong engineering/operational discipline (documentation, change control, testing, release hygiene).\n\nStakeholder & Relationship Management\nServe as the primary technical partner to the HRIS team (owner of the HCM space) and the Accounting/Finance team (owner of the FINS space).\n\nTranslate functional requirements from HRIS and Finance stakeholders into prioritized, resourced technical work for the platform team.\n\nBuild trust-based relationships with business stakeholders, managing expectations around timelines, platform constraints, and trade-offs.\n\nFacilitate governance forums (e.g., intake, prioritization, release planning) between the technical team and functional business owners.\n\nRepresent the Workday platform team in IT leadership discussions, communicating status, risk, and resourcing needs.\n\nPlatform Operations & Delivery\nUnderstand Workday as a SaaS platform - including its vendor-managed release cadence, configuration-vs-customization model, tenant management, integration architecture, and security model - well enough to manage a team operating within those constraints.\n\nOversee day-to-day platform operations: incident management, change management, integration support, and release/upgrade coordination.\n\nEnsure the technical team delivers reliable, secure, and well-governed platform services that create measurable value for HCM and FINS stakeholders.\n\nPartner with security, data governance, and other IT functions as needed to support platform integrity.\n\nContinuous Improvement\nIdentify and drive improvements to team processes, delivery practices, and platform reliability.\n\nMonitor and report on team performance, platform health, and stakeholder satisfaction.\n\nRequired Qualifications\nProven experience (typically 5+ years) leading technical teams - e.g., engineers, developers, or platform operations staff - including direct hiring, coaching, and performance management responsibility.\nDemonstrated success managing relationships with non-technical business stakeholders who own functional requirements, including negotiating priorities and managing expectations.\nWorking understanding of SaaS platform delivery models (vendor release cycles, configuration vs. customization, integration patterns, tenant/environment management) and the ability to apply that understanding to team and stakeholder management, even without Workday-specific experience.\nAbility to obtain and maintain federal security clearance.\nExperience running or overseeing operational processes such as incident management, change management, and release coordination for a business-critical platform.\nStrong communication skills, with the ability to flex between technical detail (with engineers/developers) and business impact (with functional stakeholders and leadership).\nBachelor's degree in a related field, or equivalent professional experience.\nPreferred Qualifications\nDirect experience with the Workday platform (HCM, Financial Management, Extend, integrations, or reporting).\nExperience partnering specifically with HRIS and/or Finance/Accounting functions.\nFamiliarity with ITSM tooling (e.g., ServiceNow) and IT service management practices.\nRelevant certifications (e.g., ITIL, PMP, or Workday-specific credentials).\nOur benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.\nNelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.\nQualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at 402-486-5725 or .\nNelnet is a Drug Free and Tobacco Free Workplace.\nUse of Artificial Intelligence in Hiring\nWe may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. 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