# Product Discovery Manager

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. The Product Discovery Manager leads customer and market discovery activities that help the organization identify, evaluate, and validate product opportunities. This role translates ambiguous business opportunities into focused research questions, gathers customer evidence, identifies meaningful patterns, and develops recommendations for product direction. The position uses discovery, research, prototyping, and experimentation to reduce uncertainty before significant product investment is made. This role partners closely with product, design, technology, business, and other stakeholders to ensure product decisions are grounded in customer needs and evidence.JOB RESPONSIBILITIES: Lead product and customer discovery activities to understand cu

- **Id**: 4049435
- **Url**: <https://alion.io/job/nelnet-product-discovery-manager>
- **Role**: Product
- **Role family**: Product
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: structured
- **Locations**: United States
- **Countries**: US
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Experience years min**: 5
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: yes
- **Status**: live
- **First seen at**: 2026-11-10T00:00:00Z
- **Employer posted date**: 2026-11-10
- **Last verified at**: 2026-11-11T01:18:30Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 5668
- **Description truncated**: no
- **Benefits**: 401k plan, Life insurance
- **Relocation offered**: no
- **Industries**: Commercial & Retail Banks, Payment Processing & Gateways, Business Process Outsourcing (BPO), Consumer Loans & Pawnshops

## Company

- **Id**: 15352
- **Name**: Nelnet
- **Domain**: nelnet.com
- **Url**: <https://alion.io/company/nelnet>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 95
- **Open postings**: 5
- **Ghost share**: 0
- **Stale share**: 0.2
- **Repost share**: 0
- **Time to fill p50 days**: 29
- **Computed at**: 2026-11-10T06:52:35Z

## Technologies

- **.NET** — Optional: no
- **Adobe XD** — Optional: no
- **Figma** — Optional: no
- **C#** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 1

## Requirements

- **Experience years min**: 5
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-11T01:18:30Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 29
- **Reasons**: conf:1, win:early
- **Computed at**: 2026-11-11T02:53:54Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.