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Salary
≈ $6k – $14k per year (Estimated)
Location
In office (Kulim)
Seniority
Intern
Employment
Internship

First seen by Alion on Oct 26, 2026.

Overview
Company
Impact
Profile match
Neotel Technologies is a Chinese provider of smart material management solutions for SMT electronics manufacturers. Its systems cover incoming registration, smart storage, outbound picking, X-ray component counting and automatic returns, serving more than 500 companies, with a service team in Kulim, Malaysia. The company is headquartered in Shanghai, China.

JobSummary:

WearelookingforaskilledServiceEngineertojoinourteaminMalaysia,

focusingonoverseastechnicalsupportforourcustomers.Theideal

candidatewillhaveexperienceinSMT(SurfaceMountTechnology)

equipmentorelectronicsmanufacturing,befluentinbothChineseand

English,andbewillingtotravelinternationallyasrequired.Overseaswork

experienceishighlypreferred.

Responsibilities:

Provideon-siteinstallation,commissioning,maintenance,and

troubleshootingforSMTandelectronicsmanufacturingequipmentat

customersites,bothinMalaysiaandoverseas.

Deliverremoteandon-sitetechnicalsupporttointernationalcustomers,

ensuringtimelyandeffectiveproblemresolution.

Conductequipmenttraining,technicalpresentations,andhands-on

demonstrationsforcustomersinChineseandEnglish.

Preparedetailedservicereports,documentation,andfeedbackforinternal

teamsandclients.

Coordinateandcommunicatebetweenheadquarters,regionaloffices,and

customerstoensuresmoothprojectexecution.

Supportnewequipmentrollout,upgrades,andpreventivemaintenance

activitiesglobally.

Assistwithsparepartsmanagement,warrantyclaims,andescalationof

complextechnicalissues.

Maintainup-to-datetechnicalknowledgeonSMTandrelatedautomation

products.

Ensurecompliancewithcompanysafety,quality,andservicestandards.

Requirements:

Bachelor’sdegreeoraboveinElectrical/Electronic/MechanicalEngineering

orrelatedfield.

2+yearsofexperienceinserviceengineering,technicalsupport,orrelated

roles;SMTorelectronicsmanufacturingequipmentexperiencehighly

preferred.

Overseasworkexperienceorpreviousinternationalprojectsupportisa

strongadvantage.

Fluentinboth(Mandarin)andEnglish,withexcellentwrittenandverbal

communicationskills."WearelookingforMandarin-speakingcandidates

whowillbeservingMandarin-speakingcustomers."

Strongtroubleshooting,analytical,andproblem-solvingabilities.

Willingandabletotravelinternationally(upto50%ofthetime,sometimes

onshortnotice).

Abilitytoworkindependentlyinmulticulturalandremoteenvironments.

Goodinterpersonalandcustomerserviceskills;proactiveandresponsible

attitude.

Validpassportandabilitytoobtainvisasasrequired.

Preferred:

ExperiencewithSMTequipmentbrands(e.g.,Fuji,Panasonic,Yamaha,ASM,

Juki,etc.)

KnowledgeofMES,ERP,orsmartmanufacturingsystems.

FamiliaritywithSoutheastAsia,Europe,orotherkeyregions’electronics

industryenvironment.

Benefits:

Competitivesalaryandtravelallowances.

Opportunitiesforinternationalcareerdevelopment.

Comprehensivetrainingandcontinuouslearningenvironment.

Dynamic,multiculturalworkingteam.

Requirements

Responsibilities:

Provideon-siteinstallation,commissioning,maintenance,and

troubleshootingforSMTandelectronicsmanufacturingequipmentat

customersites,bothinMalaysiaandoverseas.

Deliverremoteandon-sitetechnicalsupporttointernationalcustomers,

ensuringtimelyandeffectiveproblemresolution.

Conductequipmenttraining,technicalpresentations,andhands-on

demonstrationsforcustomersinChineseandEnglish.

Preparedetailedservicereports,documentation,andfeedbackforinternal

teamsandclients.

Coordinateandcommunicatebetweenheadquarters,regionaloffices,and

customerstoensuresmoothprojectexecution.

Supportnewequipmentrollout,upgrades,andpreventivemaintenance

activitiesglobally.

Assistwithsparepartsmanagement,warrantyclaims,andescalationof

complextechnicalissues.

Maintainup-to-datetechnicalknowledgeonSMTandrelatedautomation

products.

Ensurecompliancewithcompanysafety,quality,andservicestandards.

Skills

Mandarin Chinese

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