First seen by Alion on Oct 26, 2026.
JobSummary:
WearelookingforaskilledServiceEngineertojoinourteaminMalaysia,
focusingonoverseastechnicalsupportforourcustomers.Theideal
candidatewillhaveexperienceinSMT(SurfaceMountTechnology)
equipmentorelectronicsmanufacturing,befluentinbothChineseand
English,andbewillingtotravelinternationallyasrequired.Overseaswork
experienceishighlypreferred.
Responsibilities:
Provideon-siteinstallation,commissioning,maintenance,and
troubleshootingforSMTandelectronicsmanufacturingequipmentat
customersites,bothinMalaysiaandoverseas.
Deliverremoteandon-sitetechnicalsupporttointernationalcustomers,
ensuringtimelyandeffectiveproblemresolution.
Conductequipmenttraining,technicalpresentations,andhands-on
demonstrationsforcustomersinChineseandEnglish.
Preparedetailedservicereports,documentation,andfeedbackforinternal
teamsandclients.
Coordinateandcommunicatebetweenheadquarters,regionaloffices,and
customerstoensuresmoothprojectexecution.
Supportnewequipmentrollout,upgrades,andpreventivemaintenance
activitiesglobally.
Assistwithsparepartsmanagement,warrantyclaims,andescalationof
complextechnicalissues.
Maintainup-to-datetechnicalknowledgeonSMTandrelatedautomation
products.
Ensurecompliancewithcompanysafety,quality,andservicestandards.
Requirements:
Bachelor’sdegreeoraboveinElectrical/Electronic/MechanicalEngineering
orrelatedfield.
2+yearsofexperienceinserviceengineering,technicalsupport,orrelated
roles;SMTorelectronicsmanufacturingequipmentexperiencehighly
preferred.
Overseasworkexperienceorpreviousinternationalprojectsupportisa
strongadvantage.
Fluentinboth(Mandarin)andEnglish,withexcellentwrittenandverbal
communicationskills."WearelookingforMandarin-speakingcandidates
whowillbeservingMandarin-speakingcustomers."
Strongtroubleshooting,analytical,andproblem-solvingabilities.
Willingandabletotravelinternationally(upto50%ofthetime,sometimes
onshortnotice).
Abilitytoworkindependentlyinmulticulturalandremoteenvironments.
Goodinterpersonalandcustomerserviceskills;proactiveandresponsible
attitude.
Validpassportandabilitytoobtainvisasasrequired.
Preferred:
ExperiencewithSMTequipmentbrands(e.g.,Fuji,Panasonic,Yamaha,ASM,
Juki,etc.)
KnowledgeofMES,ERP,orsmartmanufacturingsystems.
FamiliaritywithSoutheastAsia,Europe,orotherkeyregions’electronics
industryenvironment.
Benefits:
Competitivesalaryandtravelallowances.
Opportunitiesforinternationalcareerdevelopment.
Comprehensivetrainingandcontinuouslearningenvironment.
Dynamic,multiculturalworkingteam.
Requirements
Responsibilities:
Provideon-siteinstallation,commissioning,maintenance,and
troubleshootingforSMTandelectronicsmanufacturingequipmentat
customersites,bothinMalaysiaandoverseas.
Deliverremoteandon-sitetechnicalsupporttointernationalcustomers,
ensuringtimelyandeffectiveproblemresolution.
Conductequipmenttraining,technicalpresentations,andhands-on
demonstrationsforcustomersinChineseandEnglish.
Preparedetailedservicereports,documentation,andfeedbackforinternal
teamsandclients.
Coordinateandcommunicatebetweenheadquarters,regionaloffices,and
customerstoensuresmoothprojectexecution.
Supportnewequipmentrollout,upgrades,andpreventivemaintenance
activitiesglobally.
Assistwithsparepartsmanagement,warrantyclaims,andescalationof
complextechnicalissues.
Maintainup-to-datetechnicalknowledgeonSMTandrelatedautomation
products.
Ensurecompliancewithcompanysafety,quality,andservicestandards.
Skills
Mandarin Chinese

