{"id":3260735,"url":"https://alion.io/job/neotel-technologies-internship-service-engineer","title":"Internship Service Engineer","company":{"id":4474243,"name":"Neotel Technologies","domain":"neotel.tech","url":"https://alion.io/company/neotel-technologies","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kulim, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":14000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":55},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T03:30:31Z","employer_posted_date":null,"last_verified_at":"2026-10-26T03:30:31Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"JobSummary:\n\nWearelookingforaskilledServiceEngineertojoinourteaminMalaysia,\n\nfocusingonoverseastechnicalsupportforourcustomers.Theideal\n\ncandidatewillhaveexperienceinSMT(SurfaceMountTechnology)\n\nequipmentorelectronicsmanufacturing,befluentinbothChineseand\n\nEnglish,andbewillingtotravelinternationallyasrequired.Overseaswork\n\nexperienceishighlypreferred.\n\nResponsibilities:\n\nProvideon-siteinstallation,commissioning,maintenance,and\n\ntroubleshootingforSMTandelectronicsmanufacturingequipmentat\n\ncustomersites,bothinMalaysiaandoverseas.\n\nDeliverremoteandon-sitetechnicalsupporttointernationalcustomers,\n\nensuringtimelyandeffectiveproblemresolution.\n\nConductequipmenttraining,technicalpresentations,andhands-on\n\ndemonstrationsforcustomersinChineseandEnglish.\n\nPreparedetailedservicereports,documentation,andfeedbackforinternal\n\nteamsandclients.\n\nCoordinateandcommunicatebetweenheadquarters,regionaloffices,and\n\ncustomerstoensuresmoothprojectexecution.\n\nSupportnewequipmentrollout,upgrades,andpreventivemaintenance\n\nactivitiesglobally.\n\nAssistwithsparepartsmanagement,warrantyclaims,andescalationof\n\ncomplextechnicalissues.\n\nMaintainup-to-datetechnicalknowledgeonSMTandrelatedautomation\n\nproducts.\n\nEnsurecompliancewithcompanysafety,quality,andservicestandards.\n\nRequirements:\n\nBachelor’sdegreeoraboveinElectrical/Electronic/MechanicalEngineering\n\norrelatedfield.\n\n2+yearsofexperienceinserviceengineering,technicalsupport,orrelated\n\nroles;SMTorelectronicsmanufacturingequipmentexperiencehighly\n\npreferred.\n\nOverseasworkexperienceorpreviousinternationalprojectsupportisa\n\nstrongadvantage.\n\nFluentinboth(Mandarin)andEnglish,withexcellentwrittenandverbal\n\ncommunicationskills.\"WearelookingforMandarin-speakingcandidates\n\nwhowillbeservingMandarin-speakingcustomers.\"\n\nStrongtroubleshooting,analytical,andproblem-solvingabilities.\n\nWillingandabletotravelinternationally(upto50%ofthetime,sometimes\n\nonshortnotice).\n\nAbilitytoworkindependentlyinmulticulturalandremoteenvironments.\n\nGoodinterpersonalandcustomerserviceskills;proactiveandresponsible\n\nattitude.\n\nValidpassportandabilitytoobtainvisasasrequired.\n\nPreferred:\n\nExperiencewithSMTequipmentbrands(e.g.,Fuji,Panasonic,Yamaha,ASM,\n\nJuki,etc.)\n\nKnowledgeofMES,ERP,orsmartmanufacturingsystems.\n\nFamiliaritywithSoutheastAsia,Europe,orotherkeyregions’electronics\n\nindustryenvironment.\n\nBenefits:\n\nCompetitivesalaryandtravelallowances.\n\nOpportunitiesforinternationalcareerdevelopment.\n\nComprehensivetrainingandcontinuouslearningenvironment.\n\nDynamic,multiculturalworkingteam.\n\nRequirements\nResponsibilities:\n\nProvideon-siteinstallation,commissioning,maintenance,and\n\ntroubleshootingforSMTandelectronicsmanufacturingequipmentat\n\ncustomersites,bothinMalaysiaandoverseas.\n\nDeliverremoteandon-sitetechnicalsupporttointernationalcustomers,\n\nensuringtimelyandeffectiveproblemresolution.\n\nConductequipmenttraining,technicalpresentations,andhands-on\n\ndemonstrationsforcustomersinChineseandEnglish.\n\nPreparedetailedservicereports,documentation,andfeedbackforinternal\n\nteamsandclients.\n\nCoordinateandcommunicatebetweenheadquarters,regionaloffices,and\n\ncustomerstoensuresmoothprojectexecution.\n\nSupportnewequipmentrollout,upgrades,andpreventivemaintenance\n\nactivitiesglobally.\n\nAssistwithsparepartsmanagement,warrantyclaims,andescalationof\n\ncomplextechnicalissues.\n\nMaintainup-to-datetechnicalknowledgeonSMTandrelatedautomation\n\nproducts.\n\nEnsurecompliancewithcompanysafety,quality,andservicestandards.\n\nSkills\nMandarin 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