{"id":3105124,"url":"https://alion.io/job/neowork-operations-associate-2","title":"Operations Associate","company":{"id":5676,"name":"NeoWork","domain":"neowork.com","url":"https://alion.io/company/neowork","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":152,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"US time zones","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Zapier","optional":true}],"status":"live","first_seen_at":"2026-10-22T18:50:52Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T11:48:46Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"NeoWork is hiring Operations Associates to keep day-to-day processes running smoothly for U.S. companies. You will handle back-office tasks, maintain systems and data, and help teams run more efficiently.\nNeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.\nKey Responsibilities\nExecute daily operational workflows and back-office tasks\nMaintain accurate data in CRMs, spreadsheets, and internal systems\nCoordinate with internal teams and vendors to resolve issues\nDocument processes and keep SOPs up to date\nPrepare basic reports and track operational metrics\nSupport special projects as the business grows\nRequirements\n1+ year of experience in operations, administration, or a similar role\nStrong attention to detail and organization\nProficiency in Excel or Google Sheets\nGood written and spoken English\nComfortable learning new tools quickly\nAvailability to work U.S. business hours\nBased in Mexico, with a reliable home office setup and stable internet connection\nNice to Have\nExperience with CRM tools or automation tools such as Zapier\nExperience in a startup or fast-paced environment\nFluency in Spanish\nBenefits\nWe offer health insurance for contractors\nHoliday Extra Pay\nThe work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.\nThis is a 100% home-based position\nWe prioritize the mental health of our team members and offer mental health days to support their well-being.\nIn addition to the base salary, performance-based incentives are provided.\nThere is an annual review and appraisal process in place.\nThere are ample opportunities for professional growth and advancement within the company.","description_format":"text","description_chars":1890,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance","Home office"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-22T18:50:52Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":152,"reasons":["conf:2","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/neowork-operations-associate-2","json_url":"https://alion.io/job/neowork-operations-associate-2.json","meta":{"generated_at":"2026-10-23T14:00:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20921,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5676},"rest":"https://alion.io/mcp/rest/get_company?id=5676"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fneowork-operations-associate-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fneowork-operations-associate-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fneowork-operations-associate-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/neowork-operations-associate-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fneowork-operations-associate-2"}]}