{"id":3316360,"url":"https://alion.io/job/nes-fircroft-quality-assurance-coordinator","title":"Quality Assurance Coordinator","company":{"id":4479198,"name":"NES Fircroft","domain":"nesfircroft.commeet","url":"https://alion.io/company/nes-fircroft","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":17500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-26T23:33:37Z","employer_posted_date":null,"last_verified_at":"2026-10-26T23:33:37Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Quality Assurance Coordinator\n\nWe are seeking a detail-oriented Quality Assurance Coordinator with 3-5 years of experience to help drive operational excellence across our business. In this role, you will play a key part in monitoring quality standards, ensuring compliance with established procedures, identifying process improvement opportunities, and supporting continuous improvement initiatives through data analysis, reporting, and collaboration with stakeholders across the organization. The position operates on a rotational schedule and offers the opportunity to influence quality outcomes across multiple business processes.\n\nWhat You'll Be Doing\nQuality Auditing: Conduct regular quality audits to ensure adherence to organizational policies, procedures, and operational standards.\nCompliance Monitoring: Monitor process compliance and identify areas of risk, inconsistency, or non-conformance.\nSLA Management: Ensure timely completion of assigned tasks while consistently meeting defined SLA requirements.\nPerformance Analysis: Analyse operational performance metrics and quality trends to identify opportunities for improvement.\nRoot Cause Investigation: Perform Root Cause Analysis (RCA) on quality issues and operational discrepancies.\nContinuous Improvement: Recommend and implement corrective and preventive actions to improve process efficiency and effectiveness.\nQuality Enhancement Support: Support continuous improvement initiatives and quality enhancement programs across the business.\nReporting & Dashboards: Prepare, maintain, and enhance Management Information System (MIS) reports and dashboards.\nTeam Guidance: Provide support and guidance to teams on quality standards and process compliance requirements.\nStakeholder Collaboration: Facilitate effective communication between departments to drive quality-focused outcomes.\nWhy NES Fircroft\nGlobal Exposure: Work with a leading global workforce solutions provider supporting clients across multiple industries and regions.\nProfessional Development: Gain opportunities to enhance your quality assurance, operational excellence, and analytical capabilities.\nCollaborative Culture: Partner with cross-functional and regional teams to deliver impactful quality outcomes.\nMeaningful Impact: Play a vital role in maintaining operational standards and driving continuous improvement initiatives.\nDynamic Environment: Contribute within a fast-paced business where innovation, efficiency, and quality are highly valued.\n\nWhat We're Looking For\nRelevant Experience: 3-5 years of experience in quality assurance, operations, process improvement, or a related field.\nOperations Knowledge: Strong understanding of Operations Management and Data Management principles.\nExcel Expertise: Proficiency in Microsoft Excel with the ability to analyse and report operational data effectively.\nAttention to Detail: Demonstrated accuracy and a strong focus on maintaining quality standards.\nAnalytical Thinking: Strong analytical and problem-solving skills with the ability to identify trends and improvement opportunities.\nPrioritisation Skills: Ability to manage multiple priorities effectively within a fast-paced environment.\nOrganisation: Excellent organisational and time-management capabilities.\nCommunication: Strong written and verbal communication skills.\nCollaboration: Ability to work effectively with cross-functional and regional teams.\nFlexibility: Willingness to work on a rotational schedule:\nWeek 1: 08:30-17:30 Monday to Thursday and 08:30-16:00 Friday\nWeek 2: 08:30-17:30 Monday to Thursday and 08:30-16:00 Sunday\nWho Are We\nNES Fircroft is a leading global workforce solutions provider, delivering specialist staffing and workforce services to clients across a range of industries worldwide. Our success is built on connecting talented professionals with exciting opportunities while maintaining the highest standards of service, compliance, and operational excellence.\n\nAccessibility & Inclusion\nNES Fircroft is committed to creating an inclusive workplace where everyone is treated with respect and has the opportunity to succeed. We welcome applications from individuals of all backgrounds and are dedicated to providing a recruitment process that is accessible and supportive. If you require any reasonable adjustments during the hiring process, please let us know.\n\nAbout Us: https://www.nesfircroft.com\nMeet The Team: https://www.nesfircroft.com/contact-us\nYouTube: https://www.youtube.com/@NESFircroft\nLinkedIn: https://www.linkedin.com/company/nes-fircroft/","description_format":"text","description_chars":4539,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-27T05:09:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":24,"reasons":["seen:3","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/nes-fircroft-quality-assurance-coordinator","json_url":"https://alion.io/job/nes-fircroft-quality-assurance-coordinator.json","meta":{"generated_at":"2026-10-30T08:01:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11276,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4479198},"rest":"https://alion.io/mcp/rest/get_company?id=4479198"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnes-fircroft-quality-assurance-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnes-fircroft-quality-assurance-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnes-fircroft-quality-assurance-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nes-fircroft-quality-assurance-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnes-fircroft-quality-assurance-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3316360}},{"tool":"search_jobs","arguments":{"company":"nesfircroft.commeet","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3316360},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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