{"id":3807948,"url":"https://alion.io/job/nestle-ocean-hub-data-documentation-team-lead","title":"Ocean Hub Data Documentation Team Lead","company":{"id":447067,"name":"Nestlé","domain":"nestle.com","url":"https://alion.io/company/nestle-7","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"A","score":100,"open_postings":67,"ghost_share":0.015,"stale_share":0.09,"repost_share":0.03,"time_to_fill_p50_days":20,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Meycauayan, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T14:03:44Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T06:27:14Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"OCEAN HUB DATA DOCUMENTATION TEAM LEAD\nPOSITION SNAPSHOT\nLocation: Manila\nCompany: Nestlé Business Solutions\nFull-time\nEducation Requirement: Bachelor's degree\nRelevant experience in ocean freight, export/import, or trade documentation operations required; minimum years of experience not specified.\nPOSITION SUMMARY\nJoining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.\nOur Team in Nestlé Business Solutions is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?\nA DAY IN THE LIFE …\nAs the Ocean Hub Data Documentation Team Lead, you will lead the design, deployment, and ongoing delivery of standardized ocean-freight documentation services for markets supported by Nestlé Business Solutions. You will oversee the onboarding of new markets in line with the Ocean Hub roadmap, while ensuring accurate, timely, and compliant shipping documentation across live operations.\nTranslate the Ocean Hub roadmap into documentation implementation plans for each market and deployment wave.\nLead the gathering and validation of requirements covering document types, business rules, parties, templates, languages, legal obligations, and market-specific needs.\nOversee documentation readiness assessments, testing, go-live support, hypercare, and the transition of newly onboarded markets to steady-state operations.\nDefine and maintain standardized documentation rules, governance requirements, and market-specific exceptions, including Global Shipping Instructions-related document requirements.\nEnsure appropriate approvals, version control, traceability, document retention, and change controls are consistently applied.\nEstablish clear ownership, boundaries, and handoffs across Documentation, Data Quality, Booking, Transport Monitoring, Ocean Freight Settlement, markets, carriers, and other operational streams.\nEnsure the timely and accurate coordination of shipping documents, including Bill of Lading draft and final-document workflows and party-data validation.\nManage documentation exceptions, compliance risks, and escalations in collaboration with markets, carriers, and process owners.\nMaintain service continuity and operational visibility throughout market implementations and live operations.\nMonitor documentation quality, completeness, timeliness, first-time-right performance, and outstanding work.\nLead root-cause analysis and implement process standardization, automation, and preventive controls to reduce recurring errors and manual rework.\nTranslate recurring operational issues into improved documentation rules, standard operating procedures, training materials, and knowledge resources.\nLead, coach, and develop a high-performing documentation team, strengthening capability, engagement, knowledge coverage, and succession readiness.\nAlign markets, carriers, Cargoo, operational stream leads, and Ocean Hub leadership on priorities, risks, dependencies, and implementation requirements.\nDevelop scalable work instructions, training materials, and knowledge-management practices that support consistent service delivery and continuous improvement.\nARE YOU A FIT?\nYou have significant experience in ocean freight, export/import, or trade documentation operations, ideally within a shared-services or global business environment.\nYou have strong expertise in shipping documentation processes, including Bill of Lading draft and final-document coordination, documentation rules, party data, and compliance dependencies.\nYou have proven experience leading operational teams and delivering results through others.\nYou have led cross-functional market onboarding, transition, testing, go-live, and hypercare activities.\nYou have experience defining and implementing standard operating procedures, operational controls, service levels, quality checks, escalation paths, and knowledge-management standards.\nYou can effectively collaborate with markets, carriers, Data Quality, Booking, Transport Monitoring, Ocean Freight Settlement, Procurement, and technology teams.\nYou demonstrate strong stakeholder-management, communication, influencing, and cross-functional collaboration skills.\nYou have experience managing change initiatives and driving process standardization, automation, and reductions in manual rework.\nYou possess expert-level knowledge of ocean-freight documentation and compliance.\nYou have effective knowledge of process governance, standardization, and business acumen.\nYou demonstrate strong expertise in digital workflows, automation, operational execution, and service delivery within a global environment.\nYou have strong organizational and analytical skills, with the ability to manage priorities, dependencies, risks, and operational escalations.\nYou understand documentation governance requirements, including approvals, traceability, document retention, change control, compliance risk, and audit readiness.\nEducation, specific systems or tools, language requirements, certifications, and minimum years of experience were not specified for this position.\nOCEAN HUB DATA DOCUMENTATION TEAM LEAD\nPOSITION SNAPSHOT\nLocation: Manila\nCompany: Nestlé Business Solutions\nFull-time\nEducation Requirement: Bachelor's degree\nRelevant experience in ocean freight, export/import, or trade documentation operations required; minimum years of experience not specified.\nPOSITION SUMMARY\nJoining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.\nOur Team in Nestlé Business Solutions is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?\nA DAY IN THE LIFE …\nAs the Ocean Hub Data Documentation Team Lead, you will lead the design, deployment, and ongoing delivery of standardized ocean-freight documentation services for markets supported by Nestlé Business Solutions. You will oversee the onboarding of new markets in line with the Ocean Hub roadmap, while ensuring accurate, timely, and compliant shipping documentation across live operations.\nTranslate the Ocean Hub roadmap into documentation implementation plans for each market and deployment wave.\nLead the gathering and validation of requirements covering document types, business rules, parties, templates, languages, legal obligations, and market-specific needs.\nOversee documentation readiness assessments, testing, go-live support, hypercare, and the transition of newly onboarded markets to steady-state operations.\nDefine and maintain standardized documentation rules, governance requirements, and market-specific exceptions, including Global Shipping Instructions-related document requirements.\nEnsure appropriate approvals, version control, traceability, document retention, and change controls are consistently applied.\nEstablish clear ownership, boundaries, and handoffs across Documentation, Data Quality, Booking, Transport Monitoring, Ocean Freight Settlement, markets, carriers, and other operational streams.\nEnsure the timely and accurate coordination of shipping documents, including Bill of Lading draft and final-document workflows and party-data validation.\nManage documentation exceptions, compliance risks, and escalations in collaboration with markets, carriers, and process owners.\nMaintain service continuity and operational visibility throughout market implementations and live operations.\nMonitor documentation quality, completeness, timeliness, first-time-right performance, and outstanding work.\nLead root-cause analysis and implement process standardization, automation, and preventive controls to reduce recurring errors and manual rework.\nTranslate recurring operational issues into improved documentation rules, standard operating procedures, training materials, and knowledge resources.\nLead, coach, and develop a high-performing documentation team, strengthening capability, engagement, knowledge coverage, and succession readiness.\nAlign markets, carriers, Cargoo, operational stream leads, and Ocean Hub leadership on priorities, risks, dependencies, and implementation requirements.\nDevelop scalable work instructions, training materials, and knowledge-management practices that support consistent service delivery and continuous improvement.\nARE YOU A FIT?\nYou have significant experience in ocean freight, export/import, or trade documentation operations, ideally within a shared-services or global business environment.\nYou have strong expertise in shipping documentation processes, including Bill of Lading draft and final-document coordination, documentation rules, party data, and compliance dependencies.\nYou have proven experience leading operational teams and delivering results through others.\nYou have led cross-functional market onboarding, transition, testing, go-live, and hypercare activities.\nYou have experience defining and implementing standard operating procedures, operational controls, service levels, quality checks, escalation paths, and knowledge-management standards.\nYou can effectively collaborate with markets, carriers, Data Quality, Booking, Transport Monitoring, Ocean Freight Settlement, Procurement, and technology teams.\nYou demonstrate strong stakeholder-management, communication, influencing, and cross-functional collaboration skills.\nYou have experience managing change initiatives and driving process standardization, automation, and reductions in manual rework.\nYou possess expert-level knowledge of ocean-freight documentation and compliance.\nYou have effective knowledge of process governance, standardization, and business acumen.\nYou demonstrate strong expertise in digital workflows, automation, operational execution, and service delivery within a global environment.\nYou have strong organizational and analytical skills, with the ability to manage priorities, dependencies, risks, 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