{"id":3301871,"url":"https://alion.io/job/nestle-senior-customer-account-manager","title":"Senior Customer Account Manager","company":{"id":447067,"name":"Nestlé","domain":"nestle.com","url":"https://alion.io/company/nestle-7","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"A","score":100,"open_postings":26,"ghost_share":0,"stale_share":0.115,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rogers, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":147000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":147000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T23:56:04Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-27T08:49:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Foods you love. Brands you trust. And a career that empowers you to grow.\nAt Nestlé USA, we’re all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers’ lives.\nJoining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.\nThis position is not eligible for Visa Sponsorship.\nPOSITION SUMMARY\nThe Sr. Customer Account Manager will manage and develop resources of Customer Teams to deliver assigned volume, share and profit goals. Establish team objectives and build integrated business plans and customer relationships. Leverage multi-functional resources for customer and business development. Develop associates through training, coaching and motivating. Key measures include: Volume, Share, and Profitability (including Trade), Financial Management (checkbook management, admin budget, and deductions), People - recruit and retain top talent, develop associates for next position, foster diversity in the workplace.\nThe preference is for candidates located near one of our HQs or Sales offices, but remote candidates may also be considered. If a candidate is located close to an office, the hybrid workplace guidelines apply and 3 days in office would be required. There is also expected to be a travel requirement of 20-25%.\nJOB DUTIES/RESPONSIBILITIES\nLead and Develop a High-Performing Team\nRecruit, develop, coach, and retain top sales talent.\nEstablish a culture of accountability, collaboration, and continuous improvement.\nConduct regular coaching sessions focused on capability development and business performance.\nLeverage capability frameworks and development plans to accelerate employee growth and career development\nDevelop succession plans and build leadership bench strength.\nAlign resources, simplify priorities, and focus the organization on the initiatives that create the greatest value for the customer and Nestlé.\nDeliver Financial and Business Results\nOwn delivery of sales, profit, share, distribution, and trade investment objectives.\nBuild annual customer plans that generate profitable growth.\nOptimize promotional investment and resource allocation.\nMonitor customer performance and proactively identify growth opportunities.\nLeverage analytics and marketplace insights to improve decision-making\nDrive execution against key commercial KPIs.\nAccurately forecast projected monthly and annual sales and trade, and minimize the UAD and Non-working trade in the customer base\nBuild Executive-Level Customer and Internal Relationships\nDevelop trusted relationships with senior leaders within the customer base and trade organizations\nServe as the primary escalation point for strategic customer issues.\nEstablish joint business plans that create value for Nestlé, Key retail groups, and our wholesale partner.\nLead senior-level business reviews and strategic planning sessions.\nCreate alignment between Nestlé brand and growth objectives, and the customer or channel strategies and objectives.\nFacilitate partnership with Category, Analytics, Supply Chain, Business Solutions Center (BSC) Finance, Revenue Growth Management, Customer Insight, and Field Sales teams in service of financial results.\nEDUCATION REQUIREMENTS\nBachelor’s degree required\nEXPERIENCE & SKILLS REQUIREMENTS\n10+ years sales experience\n3 years people management experience preferred\nProven record of success\nDemonstrated ability to utilize technology to drive business\nStrong interpersonal Skills\nSalary: $147,000.00 to $187,000.00 per year\nBonus Eligibility: Yes\nThe pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.\nNestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits\nIt is our business imperative to remain a very inclusive workplace.\nTo our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.\nThe Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at  or please dial 711 and provide this number to the operator: 1-800-321-6467.\nThis position is not eligible for Visa Sponsorship.\nReview our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.\nJob Requisition: 424763\nFoods you love. Brands you trust. And a career that empowers you to grow.\nAt Nestlé USA, we’re all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers’ lives.\nJoining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.\nThis position is not eligible for Visa Sponsorship.\nPOSITION SUMMARY\nThe Sr. Customer Account Manager will manage and develop resources of Customer Teams to deliver assigned volume, share and profit goals. Establish team objectives and build integrated business plans and customer relationships. Leverage multi-functional resources for customer and business development. Develop associates through training, coaching and motivating. Key measures include: Volume, Share, and Profitability (including Trade), Financial Management (checkbook management, admin budget, and deductions), People - recruit and retain top talent, develop associates for next position, foster diversity in the workplace.\nThe preference is for candidates located near one of our HQs or Sales offices, but remote candidates may also be considered. If a candidate is located close to an office, the hybrid workplace guidelines apply and 3 days in office would be required. There is also expected to be a travel requirement of 20-25%.\nJOB DUTIES/RESPONSIBILITIES\nLead and Develop a High-Performing Team\nRecruit, develop, coach, and retain top sales talent.\nEstablish a culture of accountability, collaboration, and continuous improvement.\nConduct regular coaching sessions focused on capability development and business performance.\nLeverage capability frameworks and development plans to accelerate employee growth and career development\nDevelop succession plans and build leadership bench strength.\nAlign resources, simplify priorities, and focus the organization on the initiatives that create the greatest value for the customer and Nestlé.\nDeliver Financial and Business Results\nOwn delivery of sales, profit, share, distribution, and trade investment objectives.\nBuild annual customer plans that generate profitable growth.\nOptimize promotional investment and resource allocation.\nMonitor customer performance and proactively identify growth opportunities.\nLeverage analytics and marketplace insights to improve decision-making\nDrive execution against key commercial KPIs.\nAccurately forecast projected monthly and annual sales and trade, and minimize the UAD and Non-working trade in the customer base\nBuild Executive-Level Customer and Internal Relationships\nDevelop trusted relationships with senior leaders within the customer base and trade organizations\nServe as the primary escalation point for strategic customer issues.\nEstablish joint business plans that create value for Nestlé, Key retail groups, and our wholesale partner.\nLead senior-level business reviews and strategic planning sessions.\nCreate alignment between Nestlé brand and growth objectives, and the customer or channel strategies and objectives.\nFacilitate partnership with Category, Analytics, Supply Chain, Business Solutions Center (BSC) Finance, Revenue Growth Management, Customer Insight, and Field Sales teams in service of financial results.\nEDUCATION REQUIREMENTS\nBachelor’s degree required\nEXPERIENCE & SKILLS REQUIREMENTS\n10+ years sales experience\n3 years people management experience preferred\nProven record of success\nDemonstrated ability to utilize technology to drive business\nStrong interpersonal Skills\nSalary: $147,000.00 to $187,000.00 per year\nBonus Eligibility: Yes\nThe pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.\nNestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits\nIt is our business imperative to remain a very inclusive workplace.\nTo our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.\nThe Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. 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